Ordering Additional Accessories; Troubleshooting Guide - Shark Genius S6001W Owner's Manual

Ordering Additional Accessories

ACCESSORY
Genius ™ Mop Head
Great for all-purpose cleaning. Get an extra boost for tough stains from
the Steam Blaster , and cut your cleaning time in half with the hands-free
™
two-sided pad.
Dirt Grip ™ Pad
Double-sided pad. Easy, hands-free installation and removal. Washable and
reusable.
Triangle Scrubber Head
Triangle shape is perfect for cleaning corners and hard-to-reach areas.
Equipped with a Steam Blaster to help loosen stains and a deployable
scrubber to tackle stuck-on spots.
Triangle Scrubber Pad
Ideal for cleaning corners and other hard-to-reach spaces. Easy to install
and remove.
Spray bottle and clip
Add the cleaner of your choice to the spray bottle. The clip keeps it handy,
right where you need it while you clean.
Filling Flask
Filling line makes it simple and convenient to fill the water tank. Flask
attaches to the handle for easy storage.
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Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS
The Steam Mop should be securely plugged into an electrical outlet. Check your fuse or
circuit breaker or try a different outlet.
Make sure the water tank is full, the unit is plugged in, and the blue light is illuminated
steadily.
The Steam Mop isn't
producing any steam. If the blue light is not illuminated, try a different electrical outlet.
Pump the handle a few times to activate steam.
If after following the above steps the Steam Mop still does not produce any steam,
contact Customer Service at 1-800-798-7398 or consumer-services@sharkninja.com.
The Steam Mop is
producing intermittent Make sure the water tank is full.
steam.
The Dirt Grip ™ pad might be dirty. If it is, flip it over to the clean side or change it
entirely. If you washed the Dirt Grip pad with powdered detergent, then it could be
damaged and require replacement.
This could also be an indication of soap or grease residue that has accumulated on
the floor. As the Steam Mop uses only a small amount of water, it may not be enough
to rinse off the accumulation of residue that the steam is bringing to the surface. We
I am getting streaky/
suggest rinsing the floor with nothing but water, letting it dry, and then steam mopping
cloudy floors.
again with a clean Dirt Grip pad. One or more rinses will generally remove the residue.
A more stubborn case may require you to rinse the floor with a mix of one part vinegar
and two parts water* (but DO NOT put any cleaning solutions or chemicals into the
Steam Mop's water tank.)
*Please consult your flooring manufacturer's care and maintenance instructions before
applying any cleaning products or solutions.
The Steam Mop might be hard to push/pull if the Dirt Grip pad isn't wet enough. It
It's really hard for me
should get easier to push/pull the Steam Mop after it's been running for a few minutes.
to push/pull the Steam
An overly dirty pad could also result in a harder push/pull experience. We recommend
Mop.
flipping the pad over or using a clean pad.
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