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Asus X500MA Manual

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Based on:
18412_X500MA_DX500MA_U500MA_DU500MA_Win10_UM_v2
Source file:
19425_D500SC_S500SC_M500SC_D500SCES_UM_V3
X500MA / DX500MA
E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 1
E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 1
ASUS Desktop PC
X500MA / DX500MA /
U500MA / DU500MA
User Guide
U500MA / DU500MA
2021/11/12 15:51:27
2021/11/12 15:51:27

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Summary of Contents for Asus X500MA

  • Page 1 ASUS Desktop PC X500MA / DX500MA / Based on: U500MA / DU500MA 18412_X500MA_DX500MA_U500MA_DU500MA_Win10_UM_v2 Source file: 19425_D500SC_S500SC_M500SC_D500SCES_UM_V3 User Guide X500MA / DX500MA U500MA / DU500MA E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 1 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 1 2021/11/12 15:51:27 2021/11/12 15:51:27...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

  • Page 3: Table Of Contents

    Configuring the USB ports using the BIOS................29 Configuring the HDD security setting using the BIOS ............30 Chapter 4 Connecting to the Internet Wired connection ...........................31 Chapter 5 Using ASUS Business Manager ASUS Business Manager ......................35 Chapter 6 Troubleshooting Troubleshooting ..........................45 Appendix Working with Windows®...

  • Page 4: Notices

    Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 5 Avertissement relatif aux batteries Lithium ATTENTION ! Danger d’explosion si la batterie n’est pas correctement remplacée. Remplacer uniquement avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s).
  • Page 6 This class B digital apparatus complies with Canadian ICES-003. Déclaration du Département Canadien des Communications Cet appareil numérique ne dépasse pas les limites de classe B en terme d’émissions de nuisances sonores, par radio, par des appareils numériques, et ce conformément aux régulations d’interférence par radio établies par le département canadien des communications.
  • Page 7 ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed in...

  • Page 8: Safety Information

    Optical Drive Safety Information Laser Safety Information CD-ROM Drive Safety Warning CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.

  • Page 9: Conventions Used In This Guide

    Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS websites The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at https://www.asus.com/support/contact for the contact information of...

  • Page 10: Package Contents

    Keyboard x1 (Optional) Mouse x1 (Optional) Power cord x1 Installation Guide x1 ASUS mouse pad x 1 Warranty card x1 (Optional) • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.

  • Page 11: Chapter 1 Getting Started

    All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. Getting to know your computer Illustrations are for reference only. The ports and their locations, and the chassis color vary with different models.
  • Page 12 HDD LED. This LED shows the status of the hard disk drive. Microphone port. This port connects to a microphone. Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard. Optical disk drive bay. There is an optical disk drive in this bay.
  • Page 13 USB 3.2 Gen 1 Type-A ports USB 2.0 ports Option B: USB 3.2 Gen 1 Type-A port USB 3.2 Gen 1 Type-C port (for data transfer only) USB 2.0 ports ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 13 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 13 2021/11/12 15:51:29 2021/11/12 15:51:29...
  • Page 14 Rear panel Power connector. Plug the power cord to this connector. RATING: • 115/230Vac, 6A/3A, 50/60Hz (WW) • 115Vac, 6A, 60Hz (TW) • 220Vac, 3A, 50Hz (China) PS/2 keyboard/mouse combo port. This port is for a PS/2 keyboard/mouse. USB 3.2 Gen 1 ports. These 9-pin Universal Serial Bus (USB) ports connect to USB 3.2 Gen 1 devices.
  • Page 15 Data activity GREEN 1Gbps connection LAN port Air vents. These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 15 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 15 2021/11/12 15:51:30 2021/11/12 15:51:30...
  • Page 16 Plug the monitor to a power source. • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
  • Page 17 Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 17 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 17 2021/11/12 15:51:33...

  • Page 18: Turning Your Computer On

    Turning your computer ON To turn your computer ON: Turn your monitor ON. Press the power button on your computer. Power button X500MA / DX500MA U500MA / DU500MA Wait until the operating system loads automatically. Chapter 1: Getting started E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 18 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 18...

  • Page 19: Chapter 2 Connecting Devices To Your Computer

    You can enable or disable the front and rear USB 2.0, USB 3.2 Gen 1 and USB 3.2 Gen 2 ports individually from the BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details. Front panel X500MA / DX500MA U500MA / DU500MA Rear panel ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 19...

  • Page 20: Connecting Microphone And Speakers

    • When you disconnect the audio device, you need to manually change the audio output to the internal speaker from the Control Panel. Connecting Headphone and Mic X500MA / DX500MA U500MA / DU500MA Chapter 2: Connecting devices to your computer E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 20...
  • Page 21 Connecting 2-channel Speakers pls refer to latest InDesign file Connecting 4-channel Speakers pls refer to latest InDesign file Connecting 5.1-channel Speakers ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 21 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 21 2021/11/12 15:51:35 2021/11/12 15:51:35...
  • Page 22 Connecting 7.1-channel Speakers X500MA / DX500MA U500MA / DU500MA Chapter 2: Connecting devices to your computer E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 22 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 22 2021/11/12 15:51:35 2021/11/12 15:51:35...

  • Page 23: Changing To The External Audio Output

    Tick Front Speaker Out, then click Tick Line In, then click OK. The audio output will now be from the external audio device. The Audio Manager screenshots above are for reference only. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 23 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 23 2021/11/12 15:51:35 2021/11/12 15:51:35...

  • Page 24: Connecting Multiple External Displays

    Connect the two monitors to your computer and connect the power cords to the monitors. Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer. X500MA / DX500MA U500MA / DU500MA Turn on your computer.

  • Page 25: Connecting An Hdtv

    • You need an HDMI® cable to connect the HDTV and the computer. The HDMI® cable is purchased separately. • To get the best display performance, ensure that your HDMI® cable is less than 15 meters. X500MA / DX500MA U500MA / DU500MA ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 25...
  • Page 26 Chapter 2: Connecting devices to your computer E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 26 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 26 2021/11/12 15:51:36 2021/11/12 15:51:36...

  • Page 27: Chapter 3 Using Your Computer

    Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Desktop PC. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 27 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 27 2021/11/12 15:51:36...

  • Page 28: Using The Optical Drive (On Selected Models Only)

    Using the optical drive (on selected models only) X500MA / DX500MA U500MA / DU500MA Inserting an optical disc To insert an optical disc: While your system is on, press the eject button below the drive bay cover to open the tray.

  • Page 29: Configuring The Usb Ports Using The Bios

    Press <Enter> to enable or disable the selected USB port. Click Exit and select Save Changes & Reset to save the changes made. Refer to Chapter 1 for the location of the USB ports. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 29 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 29...

  • Page 30: Configuring The Hdd Security Setting Using The Bios

    Configuring the HDD security setting using the BIOS You can set a password in the BIOS Setup to protect your HDD. To set a password for your HDD from the BIOS Setup: Press <Delete> to enter the BIOS Setup at startup. From the BIOS Setup EZ Mode screen, click Exit >...

  • Page 31: Chapter 4 Connecting To The Internet

    • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 31 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 31 2021/11/12 15:51:37...
  • Page 32 Connecting via a local area network (LAN) To connect via a LAN: Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable Turn on your computer.
  • Page 33 Click Internet Protocol Version 4(TCP/ IPv4) and click Properties. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 33 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 33 2021/11/12 15:51:38 2021/11/12 15:51:38...
  • Page 34 Return to the Network and Sharing Center and then click Set up a new connection or network. Select Connect to the Internet and click Next. Select Broadband (PPPoE) and click Next. Follow the next onscreen instructions to complete the setup. Configuring a static IP network connection To configure a static IP network connection: Repeat steps 1 to 4 of the previous section.

  • Page 35: Chapter 5 Using Asus Business Manager

    Chapter 5 Using ASUS Business Manager ASUS Business Manager ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer. Installing ASUS Business Manager Insert your ASUS support DVD into your optical drive. On the support CD window, click Utilities > ASUS Business Manager.
  • Page 36 Starting ASUS Manager Launch ASUS Manager from the Start Menu by clicking Start > ASUS > ASUS Manager Icon View and List View ASUS Manager has an Icon View and List View. Click the List View icon to display a list of tools available for your system.
  • Page 37 System The System Information screen displays hardware and software details about your computer. Update Click Update on the main ASUS Manager screen to download and install hardware drivers, the latest BIOS, and updated ASUS applications. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 37 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 37...
  • Page 38 Security Click Security on the main ASUS Manager screen to access PC Cleanup and USB Lock utilities. PC Cleanup PC Cleanup provides options to remove temporary and unnecessary files from your computer to free up hard drive space. ASUS Secure Delete ASUS Secure Delete keeps your files secure by making deleted files completely irrecoverable using a simple drag-and-drop interface.
  • Page 39 To use ASUS Secure Delete: Once ASUS Secure Delete is launched, do any of the following to add files to the deletion box: • Drag and drop the files to the deletion box. • Right-click the file then select ASUS Secure Delete.
  • Page 40 Backup & Recovery Click Recovery on the main ASUS Manager screen to begin Windows maintenance tasks such as system restoration, adjusting startup settings and repairing Windows with a recovery disk. Chapter 5: Using ASUS Business Manager E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 40...
  • Page 41 Manager, you can specity time settings for system hibernation, sleep, display and hard drive activity. Tool Click Tool on the main ASUS Manager screen to access the Support screen, Ai Booting or MyLogo. Support Support lists links to ASUS support web sites and contact information.
  • Page 42 Ai Booting displays a list of bootable storage devices. Select a device and click the left/right buttons to modify the boot sequence. MyLogo ASUS MyLogo allows you to customize the boot logo. The boot logo is the image that appears on screen during the Power-On Self-Tests (POST). Chapter 5: Using ASUS Business Manager E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 42...
  • Page 43 • Change the BIOS boot logo only. Before selecting the first option, download the BIOS file to your computer using ASUS Update. Click Browse to locate the picture file that you want to use as the boot logo (and the downloaded BIOS if required) and then click Run.
  • Page 44 Chapter 5: Using ASUS Business Manager E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 44 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 44 2021/11/12 15:51:42 2021/11/12 15:51:42...

  • Page 45: Chapter 6 Troubleshooting

    If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on. I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? •...
  • Page 46 The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
  • Page 47 Check if the disc is scratched or damaged. The DVD drive eject button is not responding. From the Start menu, click File Explorer. , then click Eject from the menu Right-click ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 47 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 47 2021/11/12 15:51:42 2021/11/12 15:51:42...
  • Page 48 • Ensure that the power cord is properly Your computer’s power cord connected. is not properly connected. • Use other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. Display Problem Possible Cause Action •...
  • Page 49 Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
  • Page 50 • Remove the extra memory modules Memory module problems The system often that you have installed, then try again. hangs or freezes. • Contact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow.
  • Page 51 • Contact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support for the service center information.
  • Page 52 Chapter 6: Troubleshooting E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 52 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 52 2021/11/12 15:51:43 2021/11/12 15:51:43...

  • Page 53: Starting For The First Time

    You can launch the Start menu in two ways: • Position your mouse pointer over the Start icon on your desktop then click it. • Press the Windows® logo key on your keyboard. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 53 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 53 2021/11/12 15:51:43 2021/11/12 15:51:43...

  • Page 54: Windows® Apps

    Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Computer. You can open programs in two ways: • Position your mouse pointer over the program then click to launch it. •...

  • Page 55: Connecting To Wired Networks

    Shut Down Windows. Select Sleep from the drop-down list • Press then select OK. You can also put your computer to Sleep mode by pressing the power button once. ASUS Desktop PC E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 55 E19426_X500MA_DX500MA_U500MA_DU500MA_UM_V3.indd 55 2021/11/12 15:51:43 2021/11/12 15:51:43...

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