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Problem
The display
says:
or
Insert SIM Card
Check SIM Card
even though I
have inserted
my SIM card in
the phone.
The display
says:
SIM Blocked
How do I
unblock my SIM
card?
The display
says:
Enter Unlock
. How do I
Code
unlock my
phone?
My phone asks
for an unlock
code when I try
to open a
feature.
My phone does
not ring.
96 - Troubleshooting
Solution
The SIM card may be incorrectly
inserted. Check the SIM card to make
sure that it is inserted properly (see
your User Guide).
Note: Be sure to turn your phone off
and then back on after you re-insert
the SIM card.
Call your service provider (the
.
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key (PUK)
code. See page 81.
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number (see your User
Guide). If this fails, call your service
provider (the company that sends you
your monthly wireless service bill).
The application you want is locked. If
you own the phone but do not know
the unlock code, see your User
Guide.
If you see
a
then the ringer is turned off. To
change the ring style, see your User
Guide.
Also, the ringer may be set to
even though your phone is set to a
ring alert profile.
or
in the display,
W
Silent
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