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Question
Has the phone
been damaged,
dropped, or got
wet?
Was a
non-Motorola
battery charger
used?
The following refer to specific problems:
Problem
My phone was
stolen. To whom
should I report
this?
I forgot my
password.
I pressed the
end/power key,
but nothing
happened.
Answer
Dropping your phone, getting it wet,
or using a non-Motorola battery
charger can damage the phone. The
phone's limited warranty does not
cover liquid damage or damage
caused from using non-Motorola
accessories.
Solution
Report a stolen phone to the police
and to your service provider (the
company that sends you your
monthly wireless service bill).
See your User Guide for information
about what to do if you forget a code
or password.
Be sure to press and hold
end/power key) until the display
appears and you hear an audible
alert (this could take a couple of
seconds). If nothing happens, check
that the battery is charged (see your
User Guide.)
(the
O
Troubleshooting - 95
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