Technical Specifications; Contact Troubleshooting - Adamson A80 User Manual

TECHNICAL SPECIFICATIONS

Rated voltage
Charging current
Battery capacity
Charging time
Charging cable
Operating temperature
Working humidity
Bluetooth distance
Noise
CONTACT & TROUBLESHOOTING
Do you need additional assistance with your product? Contact
us at service@adamsonglobal.com. Our team of specialists is
at your disposal and will always reply within 24 hours!
Issue Possible cause
Low battery
Releasing the
The product does
POWER button
not start
too soon
Product/battery
malfunction
3.7 V
900 mA
2500 mAh
3.5~4 hours
USB Type C
-10ºC~45ºC
≤85% RH
10 meters
≤55 dB
Solution
Fully charge the battery.
Keep the button
pressed for 3 seconds.
Contact our support team.
Issue Possible cause
There is no air Incorrect pressure
pressure level
Incorrect working
mode
There is no cooling
Excessive
continuous use
There is no Incorrect working
heating mode
Poor USB cable
contact
The battery is not
charging
Damaged cable
Wrong device
selected
Bluetooth mode
does not work
Device too far
from the eye
massager
Music mode is off
There is no
music/sound
Volume is too low
on Bluetooth
device
5
Solution
Set the correct air pressure
level using the button.
Select the correct massage
type (Cold or Automatic)
Turn off the product for 30
minutes before next use.
Select the correct massage
type (Warm or Automatic)
Verify that both ends of the
cable are properly
connected.
Use another compatible
charging cable or contact
our support team.
Select "Adamson A80" in
the list of available
Bluetooth devices.
Keep both devices close to
each other.
Press the button twice to
activate the music.
Check the volume level of
your connected Bluetooth
device.