Kodak ENCAD 1200i Technical Training Manual
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Kodak ENCAD 1200i Technical Training Manual

Wide-format printing system
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Pre-site Inspection....................... Page 2
Printer Features.......................... Page 4
Printer Installation........................ Page 7
Printer Calibrations.................................... Page 14
Networking.............................................. Page 18
Print Mode/Dryer Guidelines........................ Page 23
Printer Operation Tips.................. Page 27
Software Control Tips................... Page 30
Routine Maintenance................... Page 31
Preventive Maintenance............... Page 34
Bulletin Reference List................. Page 35
Error Message Codes.................. Page 36
Technical Training Guide
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Summary of Contents for Kodak ENCAD 1200i

  • Page 1: Table Of Contents

    Pre-site Inspection………………….. Page 2 Printer Features…………………….. Page 4 Printer Installation…………………... Page 7 Printer Calibrations……………………………… Page 14 Networking………………………………………. Page 18 Print Mode/Dryer Guidelines…………………... Page 23 Printer Operation Tips……………… Page 27 Software Control Tips………………. Page 30 Routine Maintenance………………. Page 31 Preventive Maintenance…………… Page 34 Bulletin Reference List……………..

  • Page 2: Pre-Site Inspection

    1200i WIDE-FORMAT PRINTING SYSTEM Installation Requirements The Kodak 1200i wide-format printing system requires approximately 15’ x 20’ (4 x 6 meters) square space available for the printer un-boxing and setup. Additionally, vice grips/pliers may be needed to aid in support bracket removal. Four (4) people will need to be available to assist in the setup.
  • Page 3 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Power Requirements Either 115 or 230 volt, 50/60Hz source power is required for the printer. All major power cord standards are supplied with each printer. The voltage selector switch is positioned to the 230 volt position during shipping; ensure selector switch is set to either 115 or 230 for the appropriate region.

  • Page 4: Printer Features

    A different print mask is applied for each color plane. - Two thermal-based ink types are available with the Kodak 1200i Wide-Format Printing system: Quantum-Dye (Qi-Dye) and Qi-Pigment (Qi-Pig). The typical color range of the Qi-Dye ink is approximately...
  • Page 5 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM The advanced dual-component drying system uses the principle of conducted heat to dry printed images with much greater efficiency than can be achieved with hot air dryers. The media web is fed over a heated aluminum...
  • Page 6 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM c. Intermediate Reservoir: - Intermediate reservoir located below ink bottle - Provides consistent ink supply pressure (50 ml capacity) - Replace ink on-the-fly (30 seconds); prevents job interruptions - Optical sensor monitors reservoir ink levels [ink level LOW warning sensor (<30ml;...
  • Page 7 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM g. Service Station: - Clean hands cartridge maintenance through service station (Cartridge cleaning or Vacuum prime feature). - Ink is deposited into a waste disposal bottle. h. Auto Clean Unit: - Door Magnet - Suction pump/motor (used for priming ink lines)
  • Page 8 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Media Handling System - Four media supply modes are available: Sheet, Roll, Roll 2 and TakeUp - Media rolls can be easily exchanged with the removable media spindles - The Autoload paper sensor has a 6 second delay when media...

  • Page 9: Printer Installation

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Printer Installation (Quick Steps) Shipping Brackets Removal Step 1: - Rotate printer head box 90 degrees onto one side and remove printer from large shipping box by pulling out and away from box. - Before removing the shipping support brackets ensure the printer...
  • Page 10 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM NOTE: It is suggested to assemble the right stand leg first, then attach the assembly to the printer. Repeat with left stand leg assembly. Do not ‘completely’ tighten the screws between stand legs and platen – only perform after the crossbar has been installed.
  • Page 11 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Raise Printer Step 5: - Using a four (4) person lift gently raise printer to the standing position. Voltage Configuration Step 6: (for dryer system) Prior to powering on printer ensure the voltage selector switch is set to either 115V or 230V depending on line source.
  • Page 12 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Ink Line Filling Step 8: - After installing the 6 ink bottles and waiting 5 minutes, select ‘Access Cartridges’. - Install the Cartridge with Tube Assembly into the first stall position; attach tube needle to right side plate septum fitting (under access cover).
  • Page 13 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Activate ‘Prime All’ Test Pattern Step 10: Utility Menu - Prime Menu - Prime All - To print the Prime pattern select . Verify print head nozzle performance - ensure diagonal lines are smooth and clogged jets are not present.

  • Page 14: Printer Calibrations

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Printer Calibrations Step 11: NOTE: Refer to Technical Bulletin 1 for the specific printing application required. Most customers should use the following procedure to obtain the best print quality output. A. Activate the dryer system to warm the printer up for optimum calibration performance.
  • Page 15 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM C. When printer calibration is complete the printer will display the Save User screen. Select a save user number (i.e. 1 through 8) to be assigned for the media type currently loaded. Select Ok. Example Assignments:...
  • Page 16 Media Feed Adjust controls are better optimized and controlled from the Kodak 1200i software suite. D. Perform the other 3...
  • Page 17 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM b) Color Cal Horizontal. Select Utility Menu – Calibration Menu – Color Calib Menu - Choose best group Horiz. Calib Test. of aligned bars for each set of colors. Perform whenever a cartridge is removed.

  • Page 18: Networking

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Networking (Peer-to-peer - Windows 2000/XP example) Step 13. The basic printer networking process is generally a 7-step process, but may vary depending on network configuration/support. Refer to User System CD for additional networking information as necessary.
  • Page 19 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Connect Ethernet ‘crossover’ cable between the host workstation and the printer for direct connections (or an RJ-45 Ethernet patch cable from HUB/switch to printer if indirectly connected). At desktop right click on ‘My Network Places’ again and select ‘Properties’. At Local Area Connection window select ‘Disable’.
  • Page 20 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Load Windows Driver Load the Kodak 1200i System CD into CD-ROM drive (CD should launch automatically). Select Software Installation, then Printer Setup. A Windows driver will be loaded (just follow the default button selections). If...
  • Page 21 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM At Command Prompt, ping the printer to verify connectivity between computer and the printer. At computer select START – PROGRAMS – ACCESSORIES – COMMAND PROMPT (or similar). Type: ping 192.168.24.74 (as an example) and select ENTER. Four (4) ‘REPLY …..’ messages should appear. If ‘REQUESTED TIME OUT….’...
  • Page 22 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Configuration Double-check (example only Workstation/Server: RIP: Printer: IP: 192.168.24.73 IP: 192.168.24.74 IP: 192.168.24.74 Subnet: 255.255.255.0 Subnet: 255.255.255.0 Gateway: 192.168.24.2 - uses Windows Gateway: 192.168.24.2 driver printer port - Windows Driver Loaded To further verify connectivity either send a test file to printer via RIP or from the...

  • Page 23: Print Mode/Dryer Guidelines

    Production (3 Bi 10) Kodak Production Satin Poly Poster Plus / 8 mil Production (3 Bi 10) Kodak Production Self-Adhesive Glossy Poly Poster Plus / 6 mil Production (3 Bi 10) Kodak Production Self-Adhesive Satin Poly Poster Plus / 6 mil...
  • Page 24 Coated Papers Kodak Coated Matte Print Paper / 140g (6 mil) Fans Only Enhanced (6 Bi 10) Kodak Self-Adhesive Coated Matte Print Paper / 100g (7 mil) Fans Only Fine (4 Bi 10) Vinyl & Banners Kodak Water-Resistant Removable Vinyl / 6 mil...
  • Page 25 Kodak Economy Photographic Satin Paper / 160g (6 mil) Coated Kodak Coated Matte Print Paper / 140g (6 mil) Kodak Coated Matte Print Paper / 90g (4 mil) Kodak Self-Adhesive Coated Matte Print Paper / 100g (7 mil) Film Indoor: Kodak Premium Backlit Film (7 mil)
  • Page 26 Kodak Rapid-Dry Photographic Glossy Paper / 200g (8 mil) Kodak Rapid-Dry Photographic Satin Paper / 200g (8 mil) Coated Kodak Coated Matte Print Paper / 140g (6 mil) Kodak Self-Adhesive Coated Matte Print Paper / 100g (7 mil) Film Indoor/Outdoor: Kodak Reverse Print Backlit Film (6 mil)

  • Page 27: Printer Operation Tips

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 1. Media Load and Verification - Install media onto spindle and attach the media guide and tighten the blue locking nut. Verify spindle gears mesh properly. Ensure left media guide is locked next to the white alignment mark. Adjust right media guide to within 2 mm of media edge.
  • Page 28 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. The ‘Perfect’ Media Load - After loading media in the normal routine, it is best to perform a ‘perfect media load’. Hold the feed roller guide (round plastic guide) at right side with one hand and then simultaneously...
  • Page 29 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Humidity Control Ideal humidity for printing is between 45 and 55 percent, at a temperature of 68-72 degree F. (20-22.2 degrees C.) Low Humidity problems: 1) Media warping and edge curl problems leads to visible carriage head strike on media surface.

  • Page 30: Software Control Tips

    1200i WIDE-FORMAT PRINTING SYSTEM 1. Typical Server Installation (one per subnet) For most installations perform the ‘typical’ installation of the Kodak 1200i software suite. This is ideal for most environments including those using a single computer single printer configuration. Note: this software only runs on Windows®...

  • Page 31: Routine Maintenance

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM NOTE: It is strongly suggested to perform a weekly cleaning action (i.e. every Monday morning for 15 minutes) instead of attempting to remember the cleaning periodicities listed below. A. Cleaning of the following assembly is suggested...
  • Page 32 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM C. Cleaning of the following subassemblies is suggested every 75 plot hours: 1. Platen surface (towel dampened with NovaKlean solution) 2. Cutter Groove (cotton swab dampened with NovaKlean solution) 3. Flex Driver Cables (towel dampened with NovaKlean/isopropyl alcohol) D.
  • Page 33 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 3. Carriage Paper Sensor (prompted by internal shutdown error message; use lint- free towel dampened with NovaKlean solution, clean behind Magenta flex driver cable - – perform second cleaning with isopropyl alcohol) E. Replace the following item required: 1.

  • Page 34: Preventive Maintenance

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM A. Periodic Maintenance is required at the following intervals. Service should only be performed by authorized service providers. 1. Replace Carriage Bushings every 1000 plot hours or when vertical banding or ‘Carriage Axis Errors’ are observed...

  • Page 35: Bulletin Reference List

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Technical Bulletin 1 Printer 05/24/2005 - None Calibration Procedure (for customers) - Video Procedure Available; partial Technical Bulletin 2 Printer 05/24/2005 - None Repacking Instructions - Video Procedure Available; partial Technical Bulletin 3 Encoder Strip...

  • Page 36: Error Message Codes

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Control Panel error messages are listed into four general groups: Cartridge Error Messages Ink System (Refill Bottle/Intermediate Reservoir) Error Messages Dryer System Error Messages Miscellaneous Error Messages NOTE: service related actions should only be performed by qualified personnel.
  • Page 37 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM At the CART INFO screen ensure ink type matches (i.e. Qi-D or Qi-Pig) across all cartridge stall positions. The printer will not print unless ink type is the same for each cartridge. Other examples of data type errors include the following: 1.
  • Page 38 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. If the ink delivery systems appears normal attempt to recover the cartridge by using the menu function in the service station menu VACUUM PRIME (Utility Menu – Prime Menu – Service Station Menu – Vacuum Prime 3.
  • Page 39 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 6. If cartridge recovery is not possible then proceed to replace the cartridge (cartridge may have an internal air leak which is causing the ink pressure integrity problem). The alarm message will be cleared when you send a new print job or power cycle the printer.
  • Page 40 Also, the OEM: field is read from the ID chip. 1 = Kodak 1200i, 4 = POS, 5 = special, 6 = Xerox 8142/8160. The alarm message will be cleared when you send a new print job or power cycle the printer.
  • Page 41 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM This is typically a cartridge failure. Items a. through c. below can be verified prior to cartridge replacement to help isolate problem. If problem does not clear following cartridge replacement perform items d. through f. below: a.
  • Page 42 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM [<color>] Pen Error – Invalid OEM ID! Translation: The pen OEM ID does not match the main-board OEM ID. [<color>] Pen Error – Ink Warranty Mismatch! Translation: The system was unable to update pen warranty status (ID-chip).
  • Page 43 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Ink System (Refill Bottle/Intermediate Reservoir) Error Messages: BOTTLE ERROR - JOB PAUSED! This bottle alarm provides the top-level error status only. Additional information about the specific error is available if the operator presses the “More Info” button. The following is a list of all possible (color-generic) “More Info”...
  • Page 44 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Where: 2 = <color> Bottle Error – Pri CRC Failed! 3 = <color> Bottle Error – Sec CRC Failed! 4 = <color> Bottle Error – No Response! 5 = <color> Bottle Error – Write Protected! 6 = <color>...
  • Page 45 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Verify proper chip placement on bottle – relocate chip as necessary. While in the BOTTLE INFO screen ensure all ink type matches (i.e. QiD, QxD or Qi-Pig). The printer will not print unless ink type is the same for all 6 bottles.
  • Page 46 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Check all plugs/connections; swap two intermediate reservoir plug connectors to check wiring harness connectivity. 3. Swap the suspect reservoir data board with either the black or cyan reservoir data boards to verify functionality. Replace data board with a new one.
  • Page 47 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 3. Dryer System Error Messages: DRYER SENSOR FAULT! Error activates when one of the two dryer sensors is below a specific value; indicates an open circuit. Error activates when the difference between the sensors is too great;...
  • Page 48 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM not rise to a specific value within a certain amount of time. In either case an error is generated when the sensors are not responding or if the dryer output is not responding. Check a voltage switch setting.
  • Page 49 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Miscellaneous Error Messages: INTERNAL SHUTDOWN: CARRIAGE AXIS FAILURE! 1. The servo motor control system has encountered a dirty slide shaft, dirty or defective carriage bushings or encoder strip. Check for unseated carriage bushing shims (2 shims are located next to each bushing) or excessively worn carriage bushings.
  • Page 50 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM Electrostatic discharges from media or personnel can cause data interference, typically the data will be observed shifting away from the edge of print or image may appear to have an ink overspray problem. Contact technical support for suggestions to overcome these symptoms.
  • Page 51 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM JOB PAUSE - OUT OF PAPER! The system detected the end of media. The current job should be cleared and media reloaded. ‘Feeder Stop’ is the default mode and will pause printing when the printer cannot unwind enough media to block the leg sensor.
  • Page 52 There is one more unique MBID error that can occur. This error will be displayed only if there is an invalid OEM byte sent to the main-board chip at initialization time. The OEM field is read from the ID chip. 1 = Kodak 1200i, 4 = POS, 5 = Special, 6 = Xerox 8142/8160.
  • Page 53 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM WAITING FOR CARTRIDGE ACCESS... Reminder: A print job is ready but the system is waiting for the user to give up control of the carriage. The user should press ‘Access Cartridge’ to return the carriage and to enable printing to begin.
  • Page 54 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM CARRIAGE PAPER SENSOR IS UNSTABLE This usually indicates the carriage paper sensor is defective (or unplugged). Reseat and or replace the carriage paper sensor. NOTE: only authorized service providers should perform this repair action. Technical Training Guide...

  • Page 55: Printer Grounding/Static Control

    KODAK 1200i WIDE-FORMAT PRINTING SYSTEM The Kodak 1200i consumes 1100 watts of power during typical operation and must be properly grounded in accordance with regional and general equipment/electrical grounding guidelines. Output quality problems including severe banding, ink overspray, abnormal printer calibrations, premature and intermittent cartridge jet failure, data shift, and personnel hazards may result if inadequate grounding is provided.
  • Page 56 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Ink Overspray Ink Overspray and/or combination of data shift and ink overspray is observed. Normally occurs at severe ground fault locations (high levels of AC riding on ground/neutral lines or high levels of ESD are coming from the air plenum).
  • Page 57 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Intermittent Banding/Improper Print - Static discharge build-up combined with poor building grounding can cause excessive ESD discharge, from the media as it unwinds, during long plots. This will depend on the media type and media transport rate through the printer.
  • Page 58 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 2. Humidifiers - The addition of a humidifier can solve print output problems where relative humidity (Rh) is too low (i.e. <30% Rh) and/or when mild grounding problems exist. The addition of a humidifier can reduce the effects of ESD on printed output.
  • Page 59 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM 4. Rear Static Strip Condition & Grounding - Check the condition of the upper rear static brush (shown at the right side in the photo below). If the carbon fibers are severely damaged then the static dissipative function is likely degraded.
  • Page 60 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM AC will start to cause some problems with image output (refer to section A); values greater than 12.0 volts lead to more severe problems including premature cartridge failures and severe banding. 2. Verify Proper Receptacle Configuration:...
  • Page 61 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM CAUTION: if neutral-to-ground voltage, above 6 volts AC, is present then a serious problem is present within the building's electrical system. Often a mis-wired connection or imbalanced phase load can cause voltage/current to ‘bleed’ onto the ground line...
  • Page 62 The ground loop theory also applies for printers connected to these same computers, but the primary difference is computers do not pull anywhere near the wattage demands of a Kodak 1200i printer. While lower currents may cause a slight audible hum on signal lines (typically in video/audio electronics), higher currents can cause more serious problems such as sparking in connections (Ethernet port), damage to circuit assemblies signal wiring.
  • Page 63 KODAK 1200i WIDE-FORMAT PRINTING SYSTEM b) 3-Prong to 2-Prong Adapters - Do not attach a 3-prong adapter to a 2-prong or non-grounded electrical outlet just for the purpose of supplying power to the printer – call an electrician immediately and correct the power source problem.
  • Page 64 Kodak 1200i printer as detailed above. This document is not intended to assist with other electrical or equipment issues, nor does it supersede any regional electrical code regulations or ordinances.

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