Napoleon B36NTREA-1 Technical Bulletin

TECHNICAL BULLETIN
HEARTH DIVISION
Issued To: All Napoleon Hearth
Dealers
Original Issue September 17, 2021
Date:
Revised:
Model or series B36NTREA-1/B42NTREA/GX36NTREA/GX42NTREA
affected
To our Valued Hearth Partners:
PIB#: TBF-008N
Adding Dexen Electronic Ignition to the Ascent™ Line
SUBJECT:
Valued Napoleon Hearth Partners,
In response to the unprecedented global supply chain backlog and to provide our customers with product where
possible, Napoleon will begin offering an electronic ignition alternative on the B36, B42, GX36 and GX42 models
for sale in all regions. While this change does not affect the overall look or performance of the fireplace, it is
something you need to be aware of from a sales and service standpoint.
We want to ensure your team is aware of some differences between the SIT electronic ignition system used in the
B36NTRE-1, B42NTRE, GX36NTRE and GX42NTRE and the new Dexen alternate system that we are introducing
in the B36NTREA-1, B42NTREA, GX36NTREA and GX42NTREA. Knowing these differences will be key to providing
clear communication with your customers.
Your sales team will need to know that the EFCN/EFCP remote option is not compatible with the B36NTREA-1,
B42NTREA, GX36NTREA and GX42NTREA models and that an anti-condensation switch (ACS) is not available.
If a remote option is required, the F45/F60 will need to be purchased. You will also need to be aware that the
following options for these models are different and ask them to refer to the list below.
Model #
B36NTREA-1
B42NTREA
GX36NTREA
GX42NTREA
Contact: Customer Solutions Department
Contact 1-888-721-8324
Phone:
Contact hearthsupport@napoleon.com
Email:
NG-LP Conversion Kit
W175-0763A
W175-0770A
W175-0771A
W175-0775A
Power Vent Adapter Kit
PVA-ASCENT
PVA-ASCENT
PVA-ASCENT
PVA-58ASCENT