Ttfone TT20 - Smart 3G Android Mobile Phone Manual

Pay attention to Traffic Safety
Obey local traffic laws and do not use the phone while driving. Using a cell phone while driving is dangerous and it is illegal in some areas. Radio frequency (RF) signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection systems, electronic antiskid (antilock) braking systems, electronic speed control systems, and air bag systems. For more information, check with the manufacturer of your vehicle for any equipment that has been added. Do not place objects, including installed or portable wireless equipment in the area over the air bag or in the air bag deployment area.
Pacemaker Interference
Pacemaker manufacturers recommend that a minimum separation of 15.3 centimeters (6 inches) be maintained between a wireless phone and a pacemaker in order to avoid potential interference with the pacemaker.
Turn Off Your Cell Phone in Medical and Health Care Facilities.
Switch off your device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Switch Off on Airplanes
Using your device while flying in aircraft is prohibited. Switch off your device before boarding an aircraft. The use of wireless devices in an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless telephone network, and may be illegal.
Accessories and Batteries
Use only the approved accessories and batteries. Please do not try to use with any product that was not manufactured for use with this phone. Please be sure the phone has been switched off before taking out the battery. Please dispose of scrap batteries properly according to the local regulations.
Cell Phone Should Be Turned Off Near Sites of Explosion.
Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device at refueling points such as near gas pumps at service stations and in any area with a potentially explosive atmosphere and obey all signs and instructions. Observe restrictions on the use of radio equipment in fuel depots, storage, chemical plants or where blasting operations are in progress.
Using the Phone Correctly
Please use this phone in its normal intended position. Do not let children use the phone without supervision. Your phone contains small parts such as SIM card, which can be accidentally swallowed by a child.
Your Phone is Not Waterproof
This phone is not waterproof. Please do not expose your phone to wet weather or environment (such as rain, snow, seawater, etc.).

Your Phone

1. Power key Press and hold to switch on and off the phone
2. Volume Keys Press to increase and decrease the volume
3. Menu Key Opens the related menu with additional options and actions, depending on the application. Press and hold to open a list of recent applications.
4. Home button Returns to the Home Screen
5. Back key Returns to the previous screen you were working on

	Network Signal Status
	WiFi Network
	Battery Status
	Battery is charging
	Bluetooth
	Missed Call
	New Text Message
	Alarm
	Aeroplane mode
	Silent mode
	Handset mode
	New Email Message
	Headphones are connected
	Upcoming event
	Data is syncing
	Problem with sign in or sync
	Downloading data
	Microphone muted
	Vibrate mode
	Mobile data is on
	Hotspot is on

Getting started

Remove the Back Cover
Open the battery cover carefully by prising open from the bottom left corner where you will find a small notch. Install the SIM card and battery. For availability and information about using SIM card services, contact your SIM card vendor. This may be the service provider, network operator, or other vendor.
Note: The SIM card and its contacts are easily damaged by scratches or bending, so please be careful when handling, inserting, or removing the card.
Note: Keep all SIM cards out of the reach of small children.

1. Ensure the phone is switched off and the charger is disconnected before removing the battery.
2. With the back cover removed, install the SIM card by sliding it into the nest. For SIM slot 1 ensure the angled corner is on the top left hand side and lower left hand side for SIM slot 2. The phone is a dual sim and can accept two sim cards that can work at the same time or you can use one sim. Both sim slots will only accept micro size sim cards. You can also install a micro SD memory card into the slot above the SIM slot 2.
3. Install the battery into the battery slot, ensuring that the three metallic stripes on the battery align with the three metallic prongs in the battery slot.
4. Put on the battery cover. Ensure the cover is completely closed and the matching sound (click) could be heard.
5. Plug the phone in to charge it fully.

Power On your Phone
Press and hold the power button on the right hand side of the phone for about 3-5 seconds. The phone will boot up and start the wizard prompting you to choose language, enter the wifi details and your Google account login, please note Wi-Fi or data connection will be required. Even if no SIM card is installed, your phone will still power on and you will be able to connect to a Wi-Fi network and use some of the phone's features.
Set up your phone for the first time
The first time you power on the phone, you should set the following options:

• Select the phone's language, then press Start to go next.
• Select an enabled Wi-Fi, then press Start to go next.

Power off your phone
To turn your phone off, hold down the Power Key and select Power off.
Unlock the device
To unlock the device you may need the PIN, password, or pattern drawing.

1. Press the power key to wake up the phone.
2. Hold and drag the unlock icon upward to unlock.

The process of unlocking depends what was set.
To set the unlock method:

• On the main menu, go to Settings/Security.
• Touch Set up screen lock.
• Choose the type of locking as desired. You can set your screen lock on the basis of Swipe, Pattern, PIN, Password or None.

Charging the Battery
The battery can be charged when the phone is either on or off. Please ensure the battery is inserted into the phone before charging. The charging time is three hours.
To connect the charger:

1. Insert the cord into its port on the top panel of the phone
2. Plug the other end of the cable into either a computer USB socket or use any USB mains charger that runs at 240V.

To disconnect the charger:

1. Unplug the wall charger.
2. Remove the cord from the phone.

PLEASE NOTE: The TTfone TT20 does not come with a charger, you can use any USB mains plug or plug the cable into your PC or Laptop to charge the phone. If you do not have one of these you can purchase a charger from www.ttfone.com

Using the Touch screen
You can use the touch screen in the following ways:

• Touch: Acts on items on the screen, such as application and settings icons, to type letters and symbols using the onscreen keyboard, or to press onscreen buttons.
• Touch and hold: Touch and hold an item on the screen until an action occurs.
• Drag: Touch and hold an item and move your finger on the screen until you reach the target position.
• Swipe or slide: Quickly slide your finger across the surface of the screen, (without dragging an item). For example, slide the screen up or down to scroll a list.
• Double tap: Tap quickly twice on a webpage, map, or other screen to zoom. For example, double tap a section of a webpage in Browser to zoom that section to fit the width of the screen. You can also double tap to zoom, in Maps, and in other applications.
• Pinch: In some applications (Such as Maps, Browser, and Gallery) you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).
• Rotate the screen: On most screens, the orientation of the screen changes as you rotate it. You can turn this feature on and off.

Status bar and Notices
The Status Bar appears at the top of the screen. This displays notification icons, such as the current time, missed calls or received messages (on the left) and phone status icons, such as battery status (on the right). The Notices Panel will display notifications when you miss calls, receive new messages or have upcoming events. From the home screen pull down from the top of the phone to view and select these notifications.
Wi-Fi
Switch on Wi-Fi by going to Settings/Network & Internet/WiFi select the available network and enter the password (if needed) press CONNECT when done. The TT20 can be used as a WiFi hotspot by navigating to Settings/Network & Internet/ Hotspot & tethering (will only work if you have mobile data).
Google Play
Google Play is your entertainment unbound. It brings together all of the entertainment you love and helps you explore it in new ways, anytime, anywhere.
Battery Level Indication

Low Battery Alert
The phone will sound an alert when the battery is low and display a message of low battery on the screen.

Making International Calls

1. Hold down the 0 key until a "+" character appears on the screen.
2. Enter the country code, area code and phone number as instructed by your long distance network service carrier.
3. Press the Call key to call.

Changing the Volume during a Call
To change the volume during a call press the up or down volume key. To change the volume of your media apps, ringtones, alerts and alarms, go to Menu/Settings/Sound.
Ringtone volume
You can adjust the ringtone volume in Settings/Sound/Ring volume. From here you adjust the volumes for the ff: Media, Call, Ring, & Alarm.
Silent Mode
Simply go to Settings/Sound and change Ring Volume to Silent or on the home screen press the volume down key repeatedly on the side of the phone until silent mode appears.
Vibration
Simply go to Settings/Sound and change Ring to Vibrate.
Aeroplane Mode
Some locations may require you to switch off data connections. Instead of turning off your device, you can set it to Aeroplane Mode. From the Home Screen pull down the notification panel to display the shortcuts menu and select the aeroplane icon. Flight mode will disconnect all your network data, Wi-Fi and connectivity connections. You can also access through Settings/Network & Internet/Airplane mode.
Data Roaming
With a mobile data plan from your network operator you will be able to access internet feature apps when not in a Wi-Fi zone. Contact your operator for more information of data plans.
Transferring Media
Transfer your favorite music and pictures between your TT20 and PC. Connect your device to a PC with the USB power cable and go to Settings/Connected devices/USB/ Media Device or from your home screen pull down the notification panel and select Android™ System. Your device will be displayed as a removable device, showing the phone's internal storage. If a memory card is inserted, the microSD card details will also be visible. Copy the chosen files to the device.

Messages (SMS)

Writing and Sending a Message
Go to Messages/Start Chat. In the "To" field, you can select a contact from your contact list or press the number pad to enter numbers manually. Write the message using the on screen keyboard, press the delete key to delete the last character. Press the plus button to attach an image or share a contact. Press the Send button.

Contacts

Store all your contact information in the phone book and easily access all your friends and family. Go to Menu/Contacts.

1. Press the + button on the lower right of your screen and choose to save your contact on the phone or the sim card
2. Enter the name and phone number of the contact
3. Press SAVE

Transfer Contacts from your old phone
To add contacts from your Gmail or outlook account or your memory card go to Contacts/ Options/Settings/Import Contacts.
Speed dial settings
Set favourite numbers from your Phone App/ Speed dial or go to Contacts, select a saved contact and press the star button to set as a speed dial, only contacts that are saved to phone memory can be set as a speed dial. Press the image of the contact to call the saved phone number.

APPS

Please note some of the following apps need an internet connection to use their services. It is recommended to use Wi-Fi connections when available to reduce costs for data traffic. Contact your service provider for detailed subscription costs. To access the APPS from the home screen swipe up from the home screen to display the app tray, use the navigation key to select your chosen app.
Internet/Chrome browser
The TT20 comes with a simplified Internet browser you can use to access your favourite websites. Go to Menu/Browser select SEARCH, enter the web address and select GO.
Google Go
It is a lightweight search app that takes less space and memory. This app is very helpful that it works even on slow data/internet connection.
Google Duo
Google Duo is a simple and reliable video calling app from Google. You will need WiFi or Data, a phone number and a Google account to set up and use.
Google Assistant
Go Google Assistant is Google's voice controlled smart assistant that allows you to search for information online, open apps on your phone, send messages, etc. To access Google Assistant open the Google Assistant app or just say "hey Google". Speak into the microphone of the device clearly and follow the on screen instructions.
YouTube
YouTube is an online video-sharing application where users can upload, view, and share videos. Available content includes video clips, TV clips, music videos, and other content such as video blogging, short original videos, and educational videos. It supports a streaming function that allows you to start watching videos almost as soon as they begin downloading from the internet.
Youtube Music
You can stream and browse playlists, albums and artists from Youtube platfrom. You can also play your music files from your device. Music files can be transferred from a PC onto your TT20 so you can listen to music wherever you are. Ensure that the USB storage has been enabled Settings/Storage tab/USB Storage/ Connected device/USB/ Enabled, then connect your phone to a PC Media, after you connect the using the USB cable. On the PC navigate to the USB drive and copy your music across.
Google Maps
Go Google Maps offers satellite imagery, road condition, topographic map and route planning for traveling by foot, car, or public transportation. By using this application, you can get your own location, search for a place, and get suggested route planning for your trips.
Gmail
You can use the TT20 to read and send email messages. Add an email account by going to Menu/Gmail and follow the instructions. Write an email by going to Menu/Email and select COMPOSE, in the "To" field type the email address, add your subject and email content and press SEND. You can also add attachments, reply and forward emails and even search for emails using the options menu.
Camera
Your mobile phone is fitted with a camera for taking photos and shooting videos:

• Store them to your "Files".
• Send them in a message to a mobile phone.
• Customise your Home screen.
• Transfer them by data cable or memory card to your computer.

To take a picture navigate to Menu/Camera and press the capture key to capture the image. The TT20 is also fitted with a front camera for taking selfies and using for video calls. To change the camera to the front press the rotate Camera button at the top right of your screen. Take pictures with a timer swipe the screen to the left and select Countdown duration in the camera app. To view the photos you have taken go to Menu/Gallery.
Video
Take videos by going to Menu/Camera and then press the video button. Use the video button to start and stop recording. To view the video recordings go to Menu/Gallery.
Sound Recorder
Use the sound recorder to record voice notes and messages by going to Menu/Sound Recorder.
FM radio
Play your favourite FM radio stations, using a wired headphone will give better reception. Go to Menu/FM Radio and press the On/Off button on the screen and press the arrow buttons to scan for available stations.
NOTE: The quality of radio sound depends on signal quality at your location. The headphones act as an aerial so you will get better reception when they are plugged in.
Gallery
This is where you can view and manage your saved pictures and video by going to Menu/ Gallery.
Clock
You can add more than 10 Alarms and you can also access timer and stopwatch. Go to Menu/ Clock.
Calendar
Use Calendar to create and manage events, meetings and appointments. Depending on your synchronisation settings, the calendar on the device remains synchronised with the calendar on the web. Open the calendar by going to Menu/Calendar and press the plus button on the lower right of the screen to start adding a new event. Set the time and date and event details then press SAVE.
Calculator
The Calculator can perform basic mathematical operations. Go to Menu/ Calculator to open the app.
Files
Manage the contents and properties of files. You can open, delete, move, copy and rename files.

Settings

Setting the date and Time
When you first turn on your device, there is an option to update the date and time automatically using the time provided by your network. You can't set the date, time, and time zone manually if using the automatic option. To manually adjust the date and time settings go to Menu/Settings/System/Date & Time.
Lock Screen
Your lockscreen shows date and time and your notifications, double tap the notification to open it. Customise your lockscreen notification by going to Settings/ Apps&Notifications/Notifications/Lockscreen. To unlock your screen, press the power key and swipe up.
Display Settings
Go to Menu/Settings/Display/Brightness to adjust the screen brightness levels.
Change Wallpaper
Change Wallpaper of the home screen by going to Settings/Display/Wallpaper.
Screen Timeout
If your device is idle for a period of time, the screen will turn off to save battery power. To set a longer or shorter time go to Menu/ Settings/Display/Screen Timeout.
Using the keyboard
You can change your keyboard settings i.e sound, vibration simply go to Settings/System/Languages & Input/Virtual Keyboard/ Settings/Sound/Advanced/Other Sounds Languages & Input/Virtual Keyboard/ Preferences. &Vibration. Preferences.
Android updates
To check your version number or to get the latest system update for your TT20. Go to Settings/About Phone then look for system updates.
Wireless Update
Using the Wireless Upgrade tool you can update your phone's software. To access Update phone select Settings/About phone/ Wireless Update. If you want to update the system, select Download, after it is done please select Install to complete the upgrade. Now your phone's software will be the latest version. You should turn on data connection before searching for updates. Settings for auto-check intervals is also available once you restart the phone. If you have chosen auto-check, when the system discovers the new version, the notification also will show in status bar.
Bluetooth®
Use Bluetooth® on the TT20 to connect to your headset, car or to transfer files from one phone to another. Navigate to Settings/ Connected devices/Connection preferences/ Bluetooth®. Switch on Bluetooth® and pair your devices, make sure the other device is set to discoverable mode.
Security
Set a screen lock of your choice either None, Swipe, pattern, PIN or Password. Follow the Go to Settings/ Screen lock and follow on screen instructions. on screen instructions for each menu.
Change Ringtones
Change ringtones by going to Settings/ Sound/Phone ringtone SIM 1 and Phone ringtone SIM 2. From here you can set your preferred ringtone for each SIM.
Storage
The TT20 has 8GB internal memory. For extra memory space you can install a micro SD card (which is sold separately) no larger than 128GB.
Accessibility Options
Navigate to Menu/Settings/Accessibility to find helpful features like talkback, font size, display size, mono audio, audio-balance and colour invert.
Restore Settings
Go to Settings/System/Reset Options/ Erase all data to restore the phone back to factory settings. If you restore the factory data, your device will reset to the settings that were configured at the factory. All of your personal data from the internal device storage, including account information, the system and application settings, and any downloaded applications will be erased. Resetting your device does not erase any system software updates that have been downloaded or any files on a microSD card, such as music or photos.

Troubleshooting

Before contacting the service Centre, you are advised to follow the instructions below:
You are advised to fully charge the battery for optimal operation. Avoid storing large amounts of data in your phone as this may affect its performance. Use the Wireless Update tool to update your phone's software. To access Update phone, press Settings/ About phone/System update.

My phone can't be switched on or is frozen

1. Check the battery contacts, remove and reinstall your battery, then turn your phone on.
2. Check the battery power level, charge for at least 20 minutes.

My phone has not responded for several minutes

1. Restart your phone by pressing and holding the Power key
2. Remove the battery and re-insert it, then restart the phone.

My phone turns off by itself

1. Check whether your phone screen is locked when not in use, and make sure you don't accidentally turn off your phone when locking it by pressing the Power key
2. Check the battery charge level.
3. Make sure that Scheduled power on/off is disabled, go to Settings/Scheduled power on/off.

My phone can't charge properly

1. Make sure you are using a TTfone battery and the charger cable from the box.
2. Make sure your battery is inserted properly and clean the battery contact if it's dirty. It must be inserted before plugging in the charger.
3. Make sure that your battery is not completely discharged; if battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.
4. Make sure charging is carried out under normal conditions (0°C to +40°C).
5. When abroad, check that the voltage input is compatible.

My phone can't connect to a network or "No service" is displayed

1. Try connecting in another location.
2. Verify the network coverage with your operator.
3. Check with your operator that your SIM card is valid.
4. Try selecting the available network(s) manually.
5. Try connecting at a later time if the network is overloaded.

My phone can't connect to the Internet

1. Make sure that the internet access service of your SIM card is available.
2. Check your phone's Internet connecting on settings.
3. Make sure you are in a place with network coverage.
4. Try connecting at a later time or another location.

Invalid SIM card

1. Make sure the SIM card has been correctly inserted.
2. Make sure the chip on your SIM card is not damaged or scratched.
3. Make sure the service of your SIM card is available.

Unable to make outgoing calls

1. Make sure you have dialled a valid number and have pressed the call button.
2. For international calls, check the country and area codes.
3. Make sure your phone is connected to a network, and the network is not overloaded or unavailable.
4. Check your subscription status with your operator (credit, SIM card valid, etc.).
5. Make sure you have not barred outgoing calls.
6. Make sure that your phone is not in aeroplane mode.