Avision FF-2002H User Manual
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Avision FF-2002H User Manual

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Network Scanner
User's Manual
Regulatory model: FF-2002H
Avision Inc.

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Summary of Contents for Avision FF-2002H

  • Page 1 Network Scanner User's Manual Regulatory model: FF-2002H Avision Inc.
  • Page 2 Copyrights and Trademarks Ethernet is a registered trademark of Xerox Corporation. Microsoft, Windows 7, Windows 8, and Windows 10 are registered trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and may be trademarks of their respective companies.

  • Page 3: Federal Communications Commission (Fcc) Compliance Information Statement

    RED (Radio Equipment Directive) (2014/53/EC)  CE compliance of this product is valid if powered with the correct CE-marked AC adapter provide by Avision. This product satisfies the Class B limits of EN55032, EN55035, and safety requirements of EN62368-1. *This machine is certified as Class 1 LED product.
  • Page 4 *Note the operating temperature for the battery is from -20° to 60° C. And the operating temperature for the product is from 10° to 35° C. If the operating temperature for the battery is outside the range of -20°~60° C, it may cause cracking, rupturing, bursting, emission of flame or expulsion of molten metal to the outside of the equipment enclosure.
  • Page 5 ® As an ENERGY STAR Partner, Avision Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. System Requirements ®...

  • Page 6: Getting Started

    Getting Started Introduction Thank you for purchasing the network scanner. With the product, you can instantly scan single-sided or double-sided document(s) and deliver the electronic images to various destinations including E-mail addresses, ftp servers, network folders such as FTP, FTPS, FTPES, or cloud servers such as Google Drive, Evernote, OneDrive, or Microsoft SharePoint.
  • Page 7 Preview: Before sending your documents over the network, the product allows you to view a reduced size of the scanned document to verify if the scanned image has been skew, or upside down. If one of the pages is skew, you can delete and rescan that page to save your time.

  • Page 8: Package Items

    Package Items Scanner Main Unit ADF Paper Tray Ethernet Cable Software CD/Quick Guide USB Cable Power Adapter & Power Cord Note: Only use the AC adapter DA-48M24 by APD/ADS-65LSI-24-3 24048E by HONOR included in the machine. Using other AC adapters may damage the machine and void the warranty.

  • Page 9: External View

    External View The Front View Extension ADF Paper Paper Guide Tray LCD Touch Panel Paper Guide The Power Button Paper Stopper Output Paper Tray Part Name Function Extension Can be pulled out and adjusted to the size of the document being scanned. ADF Paper Tray Load the document onto this part when scanning document.

  • Page 10: The Rear View

    The Rear View LAN Port Kensington Security Slot Power Jack USB Port USB Flash Drive Port Part Name Function LAN Port Connect the scanner to network with a LAN cable. USB Port Connect to your computer via the supplied USB ...

  • Page 11: Removable Parts

    Removable Parts Friction Roller ADF Roller...

  • Page 12: Pre-Installation Information

    Pre-installation Information Preinstallation The product has to be setup properly on your network to perform E-mail and filing functions. The following network parameters have to be set. Important! Make a copy of the following table and ask your Network Administrator to complete the information.
  • Page 13 6. *WINS Server: The IP address of WINS server assigned by your network administrator. 7. *SMTP Server: The IP address of your SMTP mail server assigned by your network administrator. 8. SMTP Port: The port number of your SMTP Mail Server. 9.

  • Page 14: Frequently Used Buttons On The Touch Screen

    Frequently Used Buttons on the Touch Screen The following table lists the frequently used buttons and their functions on the touch panel: The [Start] button: Choose to start scanning the document and sending the scanned image to E-mail, Public Folder, USB Flash Drive, or other destinations.

  • Page 15: Installing Your Machine

    Installing Your Machine This chapter is specifically targeted to the persons who are responsible for the administration of the product. It is recommended that the administrator read this chapter before installing the machine. Minimum Configuration Requirements To use the product as a network scanner, the following configuration is required: To send E-mails from the product: ...

  • Page 16: Installing The Adf Paper Tray

    Installing the ADF Paper Tray Hold the ADF Paper Tray and insert two pins to the holes on the top of the scanner as shown. ADF Paper Tray Pull out the extension to the length of the document. Pull the Output Tray and raise the paper stopper to prevent the paper from falling.

  • Page 17: Connecting The Ethernet Cable

    Connecting the Cables Connecting the Ethernet Cable Connect one end of your Ethernet LAN cable to an available port of your Ethernet Hub Connect the other end to the port marked at the back of the product. Connecting the Power and Turning on the Machine Connect one end of the power cable to the power receptacle of the product Connect the other end to an appropriate power outlet.

  • Page 18: Turning Off The Machine

    Press the [Power] button to turn on the product. The Power LED lights in green and the LCD Touch Panel will be displayed with a Home screen as illustrated. Note: If the product will not be used for a long time, press the Power button for 3 seconds to turn off the power.

  • Page 19: Selecting Your Language

    Selecting Your Language The product provides various languages on the LCD Touch Panel. Choose your desired language to be displayed on the LCD Touch Panel. Press the [Power] button to turn on the product. The LCD Touch Panel will be prompted with a Home Screen as indicated. On the LCD Touch Panel, tap [Settings]>...

  • Page 20: Setting Date And Time

    Setting Date and Time To let the product show current date and time, please set your date and time for the product before using it. On the Home Screen of the LCD Touch Panel, tap [Settings]>[Device Management]>[Date] in succession and then set your current date. Device Management Settings...

  • Page 21: Specifying The Product's Tcp/Ip Address

    Specifying the Product’s TCP/IP Address To let other devices on the network identify the product, you need to set an IP address for the product. Follow these steps to set an IP address: On the Home Screen of the LCD Touch Panel, tap [Settings]>[Network]>[Wired] in succession and then set the IP address for the product.

  • Page 22: Specifying The Product's Mail Server

    Specifying the Product’s Mail Server To send the scanned image to a recipient via E-mail, you need first specify your mail server information on the product. Follow these steps to set your mail server: On the Home Screen of the LCD Touch Panel, tap [Settings]>[Network]>[Mail Server] in succession and then set your mail server information.

  • Page 23: Creating Your Address Book

    Creating Your Address Book To save the time in typing the E-mail address, you can create your address book to speed up the process. On the Home Screen of the LCD Touch Panel, tap [Settings]>[Address Book]>[New] in succession and then enter your address information. Address Book Settings...
  • Page 24 Creating Your Filing Profiles To store your scanned image to the network folders, you need to first set up a few network folders including FTP, FTPS, FTPES, Public Folder, SharePoint, or SMB to store the images. You may first check with your System Administrator to make sure that you have the privilge to access these network folders.
  • Page 25 Target URL If FTPS, FTP, FTPES, SMB, or SharePoint is selected, enter the URL address. You can either enter a domain name or an IP address with the directory path. For example, 10.1.20.25/test Port # Enter the port number for the [Scan to] server. Set your FTP connection mode.
  • Page 26 Installing and Launching a Plug-In App (Optional) This product makes user customization fast and easy by simply installing a third-party app (short for application) to be run on the product. The new plug-in app allows users to complete the scan tasks according to its own workflow. Follow these steps to install the plug-in app: Open your browser and enter the product’s IP address on the URL address.
  • Page 27 Tap [App Install/Uninstall] from the Menu option and then browse the installatio file of your app and then tap [Install]. If successful, the new plug-in app will be displayed in the app list in below. Note: If you wish to uninstall the plug-in app, simply select the app name ...
  • Page 28 Scroll down the menu items on the right and then tap the [plug-in] icon. Launch the app by selecting the name of app. *Plug-in app: Support Android OS version 4.4 or below.
  • Page 29 Setting the Plug-In App as the Default User Interface After installing your plug-in application, you can set the plug-in application to be the default user interface after turning on the machine by the touch panel or the embedded website. To set the plug-in app as the default user interface on the Touch Panel, Tap [Settings] on the touch panel and login with default user name and password - admin.
  • Page 30 Restart the machine. Your application’s user interface will be displayed.
  • Page 31 Switching back to the Avision’s User Interface If you want to switch back to the Avision’s (factory default) user interface, you can disable your application from the product’s embedded website. To switch back to the Avision’s user interface, Open your browser and enter the product’s IP address on the URL address.

  • Page 32: Operation

    Operation Document Loading Tips Before using the ADF (Auto Document Feeder), please make sure that your paper meets the following specifications:  Document(s) can range in size from 52 x 70 mm to 216 x 356 mm (Legal).  Document(s) can range in weight from 50 to 433 g/m ...

  • Page 33: Loading Document(S) In The Adf

    Loading Document(s) in the ADF Fanning Your Document Note: To avoid occasional multi-feeds or paper jams, please fan your documents and align the top edges before feeding them into the scanner. Hold both ends of the documents and fan them a few times. Rotate the documents by 90 degrees and fan them in the same manner.

  • Page 34: Scanning A Stack Of Document With Various Sizes And Weights

    Scanning a Stack of Document with Various Sizes and Weights When scanning a batch of documents with different sizes and weights, be sure to follow the following guidelines to avoid a skewed image or a paper jam: Align the documents TOP EDGE first in the sequence of paper size from large to small.
  • Page 35 of page of the largest size slightly touch the Paper Guide.

  • Page 36: Scanning And Sending Your Document To E-Mail Addresses

    Scanning and Sending Your Document to E-mail Addresses Basic Operation Using the Default Setting Load your document in the ADF with the 1 page facing down and the top of the pages pointing to the feeder. Press the E-mail button on the Home screen. The following E-mail main screen will be displayed in the right side.
  • Page 37 On the Preview screen, Start: If the scanned image is OK, press the [Start] button ( ) on  the touch panel to distribute the scanned image. Remove: If the scanned image is not satisfactory, tap the [Remove]  button ( ) to delete the scanned image.
  • Page 38 Advanced Operation Using Special Settings Load your document in the ADF with the 1 page facing down and the top of the pages pointing to the feeder. Press the E-mail button on the Home screen. The following E-mail main screen appears. Enter your E-mail address.
  • Page 39 Tap the Layout Adjustment tab to prompt the Layout Adjustment screen. Change original size, and preview if the default settings are not satisfactory. (For more information about the settings, see the settings description in the next page.) Press the [Start] button to start a scan.

  • Page 40: Settings Descriptions

    Settings Descriptions Basic Item Description Document Choice: *1-Sided Face Down, 1-Sided Face Up, 2-Sided Sides 1-Sided Face Down: Choose to scan single side of your document and make sure the scanning side faces down on the document feeder. 1-Sided Face Up: Choose to scan single side of your document and make sure the scanning side faces up on the document feeder.
  • Page 41 File Format Choose the file format for your scanned image. Choice: JPEG, TIFF (One-Page TIFF), M-TIFF (Multi-Page TIFF), PDF (One-Page PDF), *M-PDF (Multi-Page PDF), PDF/A(M-PDF), PNG Note: MPDF or MTIFF file format allows you to scan  multi-page document and convert it to a single file. PDF file format allows you to save one image page in a ...
  • Page 42 E-mail Options Item Description From Enter the “From” address of your outgoing mails from the product. If an E-mail can not be sent, notification is returned to this address. If the administrator has not set the device’s email account in the Mail Server settings, you can enter the email address here.
  • Page 43 Advanced Settings Item Description Density 7 levels of density are provided to adjust the lightness or contrast of your document. If your original document is too light or too dark, you can use this setting to adjust the scanned image. Choice: Level -3~3. Default value: 0 Contrast Contrast: -3 Contrast: 0...
  • Page 44 Layout Adjustments Item Description Original Size Press to select scan area. Auto: Let the machine automatically detect the scan area  according to your original. Detectable size: A4、A5、A6、B5、LGL、LTR Preset Scan Area: Specify your scan area from a list of A4, ...
  • Page 45 Setttings for Various Mail Servers When using the Scan-to-Email function, the machine will encounter various setting problems on mail servers and cause the mails to be sent unsuccessfully. This document is intended to help users to solve the settings problems. The following is the setting information for Gmail and Office365. For Gmail 1.
  • Page 46 (2) Enable 2-Step verification to generate App Password for the machine. Turn on 2-Step verification: Click [My Account]>[Sign-in & security]>[Password & sign-in method] in succession and then turn on [2-Step verification] as indicated in below. Click [GET STARTED] when the following dialog box is prompted. Enter your password and click [Next] when the new login screen is prompted.
  • Page 47 (e) Check the text message of your mobile phone and then enter the verification code in the following dialog box and click [Next]. (f) Click [TURN ON] to complete the 2-Step verification.
  • Page 48 Generate App Password: (a) Return to [Signing in to Google] screen, an additional item - [APP passwords] will be added on the [Password & sign-in method] option as indicated in below. Click [>] as shown in the red box. (b) Choose [Other (custom name)] in the following screen. (c) On the output device –...
  • Page 49 Setttings on the Machine’s Webpage (a) Open your browser and type the machine’s IP address on the URL address to open the device’s enbedded webpage. (b) Choose [Network] to open the [Network Settings] page and enter Gmail’s account and password. Be sure to add @gmail.com after the account and choose a encryption type, for example, SSL.
  • Page 50 Encrypt: STARTTLS Port: 587 Mail Server: smtp.office365.com Login Name : Network@tw.avision-global.com Password : refer to Office365Pwd.txt After completing the above setting, be sure to fill in the [From] field with your Office365 account. On the machine’s touch panel, tap [E-mail]>[E-mail Options] and then enter Office365 account in the [From] field as shown in below.
  • Page 51 Authentication: OFF Encrypt: None Port: 25 Mail Server: contoso-com.mail.protection.outlook.com The following screen shows the Office365 mail server applied by Avision) (The Avision office365 mail server account: tw-avisionglobal-com02e.mail.protection.outlook.com) (c) Office365 Mail Box Simply click [Mail] after login to Office365 as indicated in below.
  • Page 52 How to import e-mail address from a LDAP Server 1. Configuring Your LDAP Server Setting: (1). Open your browser and type the IP address of the device on the URL address. The webpage of the device appears. (2). Login the webpage. (default user name and password: admin) (3).
  • Page 53 illustrated. 3. Use your account to log-in your network scanner.
  • Page 54 To import email address from LDAP Mail Server: (1). Open your browser and type the IP address of the device on the URL address. The webpage of the device appears. (2). Login the webpage. (default user name and password: admin) (3).

  • Page 56: Sending Your Document To A Network Folder, A Usb Flash Drive Or A Public Folder

    Sending Your Document to a Network Folder, a USB Flash Drive or a Public Folder Important: To send your scanned images to a network folder such as FTP, FTPS, FTPES, or SharePoint, you may need to contact your System Administrator to get the correct URL for the specified server.
  • Page 57 If desired, enter the file name prefix in the [File Name] field for the scanned document. Check if the document side, output color, or file format meets your requirements. If not, change the settings to suit your needs. Tap the [Start] ( ) button.
  • Page 58 Advanced Operation Using Special Settings Load your document in the ADF with the 1 page facing down and the top of the pages pointing to the feeder. Press the Filing button on the Home screen. The LCD Touch Panel prompts the following Filing main screen. Choose your [Scan to] destination to store your scanned image.
  • Page 59 Tap the Layout Adjustment tab to prompt the Layout Adjustment screen. Change original size and preview if the default settings are not satisfactory. (For more information about the settings, see the settings description described in the preceding section – Scanning and Sending Your Documents to E-mail Addresses on page 30.) Tap the Start button.
  • Page 60 How to Send Your Image to SharePoint SharePoint (Server) is a web-based platform that your company owns and operates. You can use the web site as a secure place to store, organize, share information from any device through a web browser. To add a SharePoint server for your filing profile, Open your browser and type and IP address of your scanner.
  • Page 61 To scan and send your image to SharePoint Server, Tap [Filing] and then choose [Network] from the [Scan to] option. Finally, choose [SharePoint]. Load your document to the scanner and then tap the [Start] button. In a second, the scanned image will be sent to the SharePoint server.

  • Page 62: Sending Your Document To Clouds

    Sending Your Document to Clouds Basic Operation Important: To send your scanned images to a cloud server such as Google Drive, Evernote, OneDrive, and SharePoint Online, make sure you have the privilege to access the cloud servers. For example you need to create a login name and password first. Using the Default Settings Load your document in the ADF with the 1 page facing down and the top...
  • Page 63 On the Preview screen, Start: If the scanned image is OK, press the [Start] button  ) on the touch panel to distribute the scanned image. Remove: If the scanned image is not satisfactory, tap the  [Remove] button ( ) to delete the scanned image.
  • Page 64 Advanced Operation Using Special Settings Load your document in the ADF with the 1 page facing down and the top of the pages pointing to the feeder. Press the Cloud button on the Home screen. The LCD Touch Panel prompts the following Cloud main screen. Choose your desired [Scan to] cloud server to save your scanned images.
  • Page 65 On the Preview screen, Start: If the scanned image is OK, press the [Start] button (  on the touch panel to distribute the scanned image. Remove: If the scanned image is not satisfactory, tap the [Remove]  button ( ) to delete the scanned image.
  • Page 66 How to Send Your Image to SharePointOnline SharePoint Online, a platform within Microsoft Office 365, is a cloud-based service provided directly by Microsoft. To set SharePointOnline Setting: Open your browser and type and IP address of your scanner. An embedded webpage appears.
  • Page 67 To scan and send the image to SharePointOnline: Load your document to the scanner. On the touch panel, tap the [Start] button of the [SharePoint] shortcut. AN335L series AN335W/AN335W series When the following [Sign in] dialog box is prompted, type your account name, password, and then click [Next].

  • Page 68: Creating A Shortcut Button

    Creating a Shortcut Button By setting frequently used scan settings and destinations as Shortcut on the Home screen, the product helps you to streamline your workflow and complete your scanning task in just one single step. Plus, if the cloud server has been setup as a shortcut button on the main screen, the login name and password will be remembered to save you the trouble of having to enter the information each time you access the cloud server.
  • Page 69 An [Enter a Shortcut Name] dialog box will be prompted. Enter your shortcut name and tap [OK]. For example, bess. The new shortcut button will be displayed on the LCD Touch Panel. The New ShortCut Name Note: Follow the similar procedure to create your frequently Cloud or Filing destination to be your ShortCut on the LCD Touch Panel.

  • Page 70: Using The Shortcut Buttons

    Using the Shortcut Buttons To use a Shortcut button, Tap the [Start] button of your desired ShortCut button on the touch screen. The ShortCut Button The Start Button The scanner starts scanning and a preview image will be displayed. On the Preview screen, Start: If the scanned image is OK, press the [Start] button ( ) on ...

  • Page 71: Scanning And Broadcasting Your Images

    Scanning and Broadcasting Your Images The Scancast (Scan and broadcast) feature allows you to scan a document first and then send to many destinations respectively. Basic Operation Using the Default Settings Load your document in the ADF with the 1 page facing down and the top of the pages pointing to the feeder.
  • Page 72 On the Preview screen, Start: If the scanned image is OK, press the [Start] button  ) on the touch panel to distribute the scanned image. Remove: If the scanned image is not satisfactory, tap the  [Remove] button ( ) to delete the scanned image.
  • Page 73 Repeat Step 9 to choose your 2 destination and then press the [Start] ) button to send the scanned image to the destination. Repeat Step 12 ~ Step 13 to send the scanned image to another destination. If you have finished distributing your scanned image to all the destinations you want, press the [Back] button to exit the screen.
  • Page 74 Advanced Operation Using Special Settings Load your document in the ADF with the 1 page facing down and the top of the pages pointing to the feeder. Press the Scancast button on the touch screen. The LCD Touch Panel prompts the following Scancast main screen. On the Basic screen, enter your desired file name and check if document side, output color, or file format meets your requirements.
  • Page 75 On the Preview screen, Start: If the scanned image is OK, press the [Start] button  ) on the touch panel to distribute the scanned image. Remove: If the scanned image is not satisfactory, tap the  [Remove] button ( ) to delete the scanned image.
  • Page 76 If Local is selected, USB and Public Folder will be displayed at the right box. If USB is selected, make sure a USB flash drive has been inserted to the USB flash drive port of the product. If Public Folder is selected, the scanned image will be stored in the product’s memory.

  • Page 77: Setting Up And Managing Destinations

    Setting Up and Managing Destinations This section provides procedure for the administrator to setup and manage your destinations including E-mail addresses or network folders to distribute the scanned document on the network. Setting Up Your E-mail Address Book This section provides procedure for the administrator on how to setup E-mail Address Book.

  • Page 78: Editing A Current E-Mail Address

    Note: Up to 200 E-mail addresses can be entered in the Address Book. Editing a Current E-mail Address To modify a current E-mail address, Repeat Step 1 from the previous section, Adding a New E-mail Address. The [E-mail Address Book] page will be displayed. Select the E-mail address which you want to modify from the list and then tap [Edit] to prompt the [Modify E-mail Addresses] page.

  • Page 79: Adding A New E-Mail Group

    Adding a new E-mail Group To send multiple addresses simultaneously at one time, you can create address group to speed up the process. Up to 50 addresses can be included in one group and a total of 50 groups can be created in the Address Book. To add a new E-mail group, Repeat Step 1 from the previous section, Adding a New E-mail Address.

  • Page 80: Editing A Current E-Mail Group

    Editing a Current E-mail Group To modify a current E-mail group, Repeat Step 1 from the previous section, Adding a New E-mail Address. The [E-mail Address Book] page will be displayed. Tap [Group] and choose the group which you want to modify from the list and then tap [Modify] to prompt the [Modify E-mail Group] page.
  • Page 81 Setting Up Your Filing Profiles The section provides procedure on how to setup your Filing Profiles to send your scanned document to a specified network folder. The Filing Profiles can be setup and managed either through the LCD Touch Panel or the product’s embedded web page.
  • Page 82 Editing a Current Filing Profiles To modify a current Filing Profiles, Repeat Step 1 from the previous section, Adding a New Filing Profiles. The [Filing Profiles] page will be displayed. Choose the Filing Profiles which you want to modify from the list and then tap [Modify] to prompt the [Modify Filing Profiles] page.

  • Page 83: Starting A Scan From Your Mobile Device

    5 Starting a Scan from Your Mobile Device With a built-in Wi-Fi module, the scanner is converted into a wireless device. When a mobile device is use, the scanned images can be received from the mobile device. Making Preparation To connect the scanner to a wireless LAN, prepare the followings: An environment in which a wireless LAN is available ...

  • Page 84: Connecting To A Wireless Network

    On the Home Screen of the LCD Touch Panel, tap [AP Mode]. In a second, the SSID and IP Address will be displayed. Mode On your mobile devices, make sure Avision–xxxxxx (xxxxxx indicates the last six digits of the Mac Address) has been selected as your network name (SSID).

  • Page 85: Connecting The Scanner To A Wi-Fi Network In A Client Mode

    Connecting the Scanner to a Wi-Fi Network in a Client Mode In a Client mode, your mobile devices and scanner are connected wirelessly through an additional AP (Access Point). This mode is also the default wireless mode. AP (Access Point) Connecting Your Scanner to an Access Point: Important: Note the wired and wireless mode can not work at the same time.
  • Page 86 Select an Access Point and click [Connect] to connect the scanner to a specified Access Point, for example, SMCWBR14S-NL. In a few seconds, if the connection is successful, the IP address and Mac address of the scanner will be displayed as indicated above. Note: If your access point is set to not broadcast the SSID, please follow these steps to manually add the SSID name (network name):...
  • Page 87 Connecting to a Wireless Access Point Using the WPS Button You may connect the scanner to a WPS compatible wireless access point by pressing the WPS button on the back of the scanner. Before You Begin! To enable the WPS connection of your access point, please refer to the user’s guide of your access point.

  • Page 88: Scanning A Document From A Mobile Device

    Scanning a Document from a Mobile Device Make sure that the MB Application (Scan App) has been installed on your mobile device. The MB Application can be purchased for free from an application store such as Google Play. Enable [Wi-Fi] from [Settings] of your wireless computer, smartphone, or tablet and then choose the same network name (SSID) of your scanner.
  • Page 89 Check if the default settings meet your requirements. If not, change the scan settings to fit your specific scanning task. Item Description Resolution: Select your desired resolution. The higher resolution, the greater the image quality and disk space. Choice: *150, 200, 300 dpi Scan Size: Select your paper size or you may choose Auto to let the scanner detect your document size automatically.
  • Page 90 Customizing the Product’s Configurations This chapter is specifically targeted to the persons who are responsible for the administration of the product. It is recommended that the administrator read this chapter before installing the machine. The product’s configurations can be customized via the LCD Touch Panel. In addition to using the touch screen, the product allows the administrator to remotely configure the machine by launching the product’s embedded web page.

  • Page 91: Customizing The Product's Configurations By The Touch Screen

    Customizing the Product’s Configurations by the Touch Screen Press the [Settings] button on Touch Screen. Please login with the default user name and password – [admin]. The [Settings] screen will be displayed as indicated. (The password can be changed later in the web page.) Settings These 8 buttons displaying at the top are: General, Network, E-mail Default, Filing Default, Filing Profiles, Address Book, ShortCut, and Service Mode.
  • Page 92 Click each item under these tabs to set up relevant values. For details on each setting, please refer to the subsequent section, Summary of the Product’s Configurations.

  • Page 93: Summary Of The Product's Configurations

    Model Name Used to show the product’s model name. Host Name Used to show the product’s host name (Avision-xxxxxx) for the scanner in a wired and wireless environment. Xxxxxx indicates the last six digits of the scanner’s Mac address. Serial Number Used to show the product’s current time.
  • Page 94 General: Used to specify the product’s general information. General Items Description Host Name Avision-xxxxxx: The network name (SSID) for the scanner in a wired and wireless environment. Xxxxxx indicates the last six digits of the scanner’s Mac address. NTP Server Used to specify the product’s NTP server.
  • Page 95 Network: Used to specify the product’s network settings. Items Description Wired DHCP Used to specify if the product’s IP address is assigned by DHCP or a static IP. Choice: Off, On If you have a DHCP server available on your network and the DHCP has been enabled, the IP address, subnet mask, gateway, and DNS server will be automatically given.
  • Page 96 LDAP Settings Items Description Authentication Enter the IP address of your LDAP server and its port LDAP number. Setup a new LDAP setting. Enter IP address and port number of your LDAP server, Login name and password to access the LDAP server, and search information.
  • Page 97 Filing Profiles: Used to setup and manage your file destinations including FTP, SMB, USB (an inserted USB flash drive), or a Public Folder (the machine’s memory). Items Description Add a new Filing Profiles. Enter information on the [Basic], [Advanced Settings], [Layout Adjustment] tabs.
  • Page 98 Modify information of a current account. Firmware Update: Obtain the latest firmware file from the web site (www.avision.com) first. And then click [Browse] to find the file on your computer. Finally click [Update] to update the latest firmware to the product.
  • Page 99 Updated], [Reset to Default], [Run-in Test], and [Save Log]. FW Updated: Follow these steps to update the firmware: Locate the latest firmware file from the web site (http://www.avision.com). Store the firmware file on your removable USB disk. Plug the removable USB disk into the USB disk port of the machine.
  • Page 100 Adjusting Brightness To adjust brightness on the LCD screen, follow these steps: On the product’s LCD screen, choose [Settings] and then [Device Management]. Tap the [Brightness] option and move the scroll bar to the right to increase your brightness or to the left to decrease your brightness of the LCD screen. Selecting Language To select the language, follow these steps: On the product’s LCD screen, choose [Settings] and then [Device...

  • Page 101: Configurations Customized Only Via The Product's Web Page

    Configurations Customized Only Via the Product’s Web Page There are some activities which can be set only through the product’s web page. For example, some options on [Device Management], [Import/Export], and [Public Folder]. How to use these options will be described in the following sections.
  • Page 102 To import system data, On the product’s web page, choose [Import/Export]. Choose the system data you want to import. Choice: Address Book, Filing Profiles, Settings (Device Management, Account Management, Mail Server/LDAP Server, E-mail Default, Filing Default). On the Importing option, choose [Browse] to locate the system data which you have been previously exported.

  • Page 103: Using The Product As A Regular Scanner

    Using the Product as a Regular Scanner Installing the Scanner Driver NOTE: 1). To ensure your computer can identify the USB scanner, please install scanner driver first before connecting the scanner to your computer. 2). The scanner driver contains TWAIN, ISIS and WIA driver. After the installation of scanner driver is completed, this scanner allows you to scan via a TWAIN, ISIS, or a WIA interface.

  • Page 104: Connecting To The Computer

    View Manual: Click “View Manual” to view or print the detailed user  manual for the scanner and Button Manager V2 respectively. Click Install Scanner Driver to install the scanner driver and then click Install Button Manager V2 to install the Button Manager V2 unto your computer.
  • Page 105 (Network Setup Tool) has been installed onto your computer. The Network Setup Tool is included in the supplied software CD. 1. Start [Virtual Scanner Link] by choosing Start>All Programs>Avision Virtual Scanner>Virtual Scanner Link. The main window will be displayed and the scanners in your network will be searched automatically. In a few seconds, the result including the scanner model and scanner’s IP address will...
  • Page 106 3. After the scanner has been connected successfully, launch your TWAIN-compliant image-editing software application to start a scan. Note: The network scanner can be used by one user at a time. If the network  scanner is being used by other user, you will be prompted with a message to connect the scanner later.
  • Page 107 In VSL main window, connect the scanner. Open Button Manager 2 by choosing Start>All Programs>Avision Button Manager. On the scanner’s screen, select [BM2 Air] icon. A list of computers (login names) connecting to the scanner will be displayed.
  • Page 108 Use the Arrow key to select your desired Button No. or destination. The scanner starts feeding your paper and the scanned image will be sent to your specified application or destination.

  • Page 109: Verifying Your Scanner Installation

    Verifying Your Scanner Installation To verify if your scanner installation is correct, Avision provides you a useful test program called Avision Capture Tool. With this tool, you can perform simple scans and view the captured images. In addition, it helps you complete your scan at a rated speed.
  • Page 110 Choose your desired file format from the File Format drop down list box. (Default is JPEG, other choice includes TIFF, MTIFF, PDF, MPDF, GIF, and BMP.) The supported file formats vary depending on your scanner model. Type your desired folder name and file name in the File Path box. (Default is C:\Documents and Settings\User Name\My Documents\My Scan\Image.) Note: If you do not wish to save the scanned image, deselect the Save button since default is Save Enable.

  • Page 111: A Glance Of The Scanner Properties Dialog Box

    You can view the scanned image in Fit Page ( ) or Actual Size (100%) button ( ) from the Viewing toolbars at the right side. Click the Close box or Quit from the File menu to exit the Scan Validation Tool.

  • Page 112: Using The Scanner Properties Dialog Box

    Using the Scanner Properties Dialog Box The Scanner Properties dialog box allows you to configure the scanner’s settings. It consists of several tabbed windows each of which will be described in this chapter. Note: In this chapter, all options are available based on a duplex (double-side) scanner.

  • Page 113: Buttons On The Scanner Properties Dialog Box

    Buttons on the Scanner Properties Dialog Box The buttons on the Scanner Properties dialog box Description Buttons Defaults Click the Defaults button, the factory default settings will be shown on each tab. Cancel Click the Cancel button to leave the Scanner Properties dialog box.
  • Page 114 The following table shows the default settings： Tab name Default settings Image Image：Front B&W Binarization：Dynamic Threshold Resolution：200 dpi Invert：Blank on White Scan Source：Auto Document Feeder Threshold：None Brightness：None Contrast：None Compression None Color Dropout None Paper Cropping：Automatic Deskew：Yes Orientation：Portrait OverScan：0.00 Note: The availability of this option varies due to scanner model.

  • Page 115: Showing Or Hiding Tabs

    Showing or Hiding Tabs The [Scanner Properties] dialog box is displayed in default with three basic tabs - Image, Paper, and Information. To show more tabs, click the [Scanner Properties] icon to access more scan settings. To show more tabs, 1.

  • Page 116: The Image Tab

    The Image Tab The Image tab allows you to choose the front side and (or) the rear side of your document, the type of image, and to set several basic scan settings. Note that except for the resolution, you can set individual scan settings for the front side and the rear side.

  • Page 117: The Image Selection Box

    The Image Selection Box The Image Selection box includes the image type and document side option. If you wish to scan both the front side and the rear side of your color document, you can check both Front Color and Rear Color at the same time.
  • Page 118 Image Type Description Color Choose Color if you wish to scan a color image for your original in color. Gray Choose Gray image if your original contains actual shades of gray. B&W Choose B&W if your original contains only text, pencil or ink sketch.
  • Page 119 Sensitivity of Auto Color Detection If your documents contain primarily B&W text and small amount of light or pale colors and you do not wish them to be recognized as color image to save the file size, you can increase the sensitivity value by moving the bar to the right to let these images to be detected as B&W.

  • Page 120: Other Image Options

    Other Image Options Binarization This is the process of converting a grayscale or color image to a bi-tonal image. There are several different methods of performing this conversion. Options: Dynamic Threshold, Fixed Processing, Halftone 1~5, Error Diffusion. Dynamic Threshold: Selecting Dynamic Threshold allows the scanner to dynamically evaluate each document to determine the optimal threshold value to produce the highest quality image.
  • Page 121 Error Diffusion: Error Diffusion is a type of Halftone. Error Diffusion gives good image texture and makes text in images more readable than Halftone. Halftone Image Error Diffusion Image Dynamic Threshold Dynamic Threshold (AD)
  • Page 122 Threshold Used to convert a grayscale image to a bi-tonal image. The value ranges from 0 to 255. A low threshold value produces a lighter image, and can be used to subdue backgrounds and subtle, unneeded information. A high threshold value produces a darker image, and can be used to help pick up faint images.
  • Page 123 Gray Document Type: Choice: Normal, Photo, Document Three options of document type are provided when you choose Gray as the image type for your scanned document. Choice: Normal, Photo, Document.  Document: Choose Document if your original contains pure text or a mixture of text and graphic since it is an optimal setting for regular business document.
  • Page 124 Brightness Adjusts the lightness or darkness of an image. The higher the value, the brighter the image. Drag the slider to the right or left to increase or decrease the brightness. The range is from –100 to +100. Contrast Adjusts the range between the darkest and the lightest shades in the image.
  • Page 125 Resolution A good control of the resolution results a good detail of an image that scans. The resolution is measured by dots per inch (dpi). Normally, the greater the dpi number, the higher the resolution and the image file size. Be aware that greater resolution takes more time to scan, and more disk space for the scanning image.
  • Page 126 Invert Reverses the brightness and the colors in the image. The default setting is Black on a White background. Reverse mode is White on a Black background. For color images, each pixel will be changed into its complementary color at the command of Invert.
  • Page 127 or Multi-feed function will be disabled. Note: This feature must be used with a carrier sheet. Regarding how to load a document with a Carrier Sheet, refer to Section 4.6.2, Other Paper Selection. Note the options vary based on type of scanner. If “Merge Two Sides into One Image”...

  • Page 128: Scanning Color Images

    Scanning Color Images The following options are available for scanning color images. Brightness  Contrast  Resolution  Invert  Scanning Grayscale Images The following options are available for scanning gray images. Brightness  Contrast  Resolution  Invert  Scanning B&W Images The following options are available for scanning B&W images.

  • Page 129: Editing Profiles

    Editing Profiles The Scanner Properties dialog box allows you to change and save your frequently used scan settings into a profile. You can edit these profiles by renaming or deleting them. To add a new profile, 1. Customize your settings. (For example, change your resolution, image type, cropping method, scan size, or other scan settings.) 2.
  • Page 130 To delete a profile, 1. From the Image tab dialog box, click “Profiles” to prompt the Edit Your Profile dialog box. 2. Choose the profile you want to delete from the dropdown list box. 3. Click “Delete”. A Confirm message “Are you sure you want to delete this profile?”...

  • Page 131: The Compression Tab

    The Compression Tab The Compression tab allows you to compress your scanned image and choose the level of compression. Bi-tonal images are normally compressed using CCITT standard called Group 4 (G4). Color and grayscale images are often compressed using JPEG technology. Move the JPEG Quality slider to the right or left to increase or decrease the level of compression.
  • Page 132 Note that the compression depends on your image editing application. If your image editing application does not support the type of compression format, then the image of the compressed file will look abnormal. From Scanner: (Note: The availability of this feature varies due to scanner model.) Choose if you wish to compress the scanned image and transfer it from the scanner to the TWAIN driver.

  • Page 133: The Color Dropout Tab

    The Color Dropout Tab Color Dropout Selection The [Color Dropout] tab allows you to select either green, red, blue, or a color of your choice to remove the details of the selected color from a scanned image. This feature is used to sharpen your text when using OCR (Optical Character Recognition) software.
  • Page 134 Preview the color dropout result: To preview the color dropout result, please follow these steps: Click the [Scanner Properties] icon ( ) on the upper left corner, and choose [Tab] to show available tab names. Choose [Preview] to show the Preview tab. Click the [Preview] tab to show the Preview page.
  • Page 135 The Color Dropout dialog box To select a color on the Color palette, Click the Color Dropout tab from the Scanner Properties dialog box. Choose Gray or B&W from the Image Selection box and click “Custom” from the Color Dropout drop-down menu.
  • Page 136 Move your cursor over the palette. The cursor becomes a cross sign. Click to choose a color. The RGB values are changed simultaneously.

  • Page 137: The Paper Tab

    The Paper Tab The Paper tab allows you to define values relating to image output (i.e., Auto Crop or not, Scan Area, OverScan, Multi-Feed Detection). The Paper tab dialog box Cropping Cropping allows you to capture a portion of the document being scanned. Choice: Automatic, Automatic (36”), Fixed to Transport, EOP (End of Page) Detection, Automatic Multiple, Relative to Documents.
  • Page 138 This feature allows you to define the area or zone to be Fixed to imaged. Use for batches of same-sized documents. If Transport you select this option, you can use the arrow keys to define the x and y offset values, width and length to redefine your scanned area.
  • Page 139 The Adjustment option is available when Automatic is selected. Adjustment —adds a positive/negative margin value Top/Bottom or  toward left/right of the image. Adjustment is used when the automatic document feeder is used. Adjustment reduces the possibility of corner clipping on skewed images. To set Adjustment values, use the UP/Down buttons to select where you want to apply Adjustment values: Top/Bottom or Left/Right, and then select the amount of inches/mm/pixels applied.
  • Page 140 Click the Preview tab to display the Preview window. A black rectangular box appears to indicate the max. scan size your have just selected. The Image Selection A black rectangular Click the Preview button to view the entire image in low resolution to correctly crop your relative scan area.

  • Page 141: Other Paper Selection

    Check the B&W image from the Image Selection box to scan the entire document. Click the Scan button to start scanning the document in two image types and sizes. (See the result in below.) The entire document in B&W The relative area in color Other Paper Selection Carrier Sheet Mode: Check this option to automatically crop the scan window according to your...
  • Page 142 To scan document using a Carrier Sheet, For documents larger than A4/Letter size, such as A3 a. Fold the sheet to be scanned in half. b. Fold the sheet tightly and smooth out crease. Otherwise, the sheet may be skewed during scanning. 1.
  • Page 143 Notice: [Carrier Sheet] is available for the models that support the Carrier Sheet.  Some functions are disabled when [Carrier Sheet] is checked.  This option may not work properly on some applications.  Scan Area Choose your desired paper size with the drop-down list box. Or you may select a custom paper size by clicking the Scan Area box and then click Add to include in the choice.
  • Page 144 Notice when scanning long page document: Pull out the extension in the ADF Paper Tray. Secure enough space around the Output Tray to prevent the ejected paper from falling off the Output Tray. To ensure the performance, in color mode, set the resolution to be 300 dpi or lower;...
  • Page 145 Background Setting This option allows you to set your scan background. Choice: White Background, Black Background. Note: For a sheet-fed scanner with an auto document feeder, this option is currently available only in the “Auto crop” mode. For a scanner with a flatbed platen, this option is available either in the “Auto crop”...

  • Page 146: The Multi-Feed Detection Tab

    The Multi-Feed Detection Tab Multi-Feed Detection Multi-Feed Detection allows you to detect overlapped document that go through the auto document feeder. Multi-Feed usually occurs due to stapled documents, adhesives on documents, or electro-statically charged document. Note： The availability of the function varies based on type of scanner. Additional Length Detection Additional Length Detection allows you to define the length of document being multi-fed.
  • Page 147 Action: 1. Follow the instruction on the Warning dialog box to remove the rest pages on the feeder. 2. Click OK to close the Warning dialog box. 3. Scan the rest pages. Clear the Multi-Fed Paper: Auto If this is checked, once multi-feed is detected and scanning operation is stopped, the scanner will automatically clear the transport of the multi-fed paper.

  • Page 148: The Preview Tab

    The Preview Tab The Preview tab allows you to preview (a low-resolution scan) your image before final scan. This preview image lets you allocate your scan area. You can choose your scan area by the “Scan Area” drop down list box or placing your cursor on the Display window and dragging it diagonally on the Display window.

  • Page 149: The Enhancement Tab

    The Enhancement Tab The Enhancement tab allows you to set following additional image processing settings. The Option tab dialog box Punch You can remove punch holes from the output scanned image when Hole scanning punched document. Note the availability of this feature Removal varies depending on your scanner model.
  • Page 150 When 「Flatbed」on the 「Scan Shadow Removal Source」 option is selected on the 「Image」tab, the 「Shadow Removal」option will be enabled. Click to remove the shadow on the book spine when scanning a book. Before Shadow Removal After Shadow Removal...
  • Page 151 Background Processing: The [Background Processing] option allows you to smooth background color or remove it to make image clearer. The option is especially useful for documents with color forms such as invoices. Choices: None (default), Smooth, Removal - None - no background processing will be performed (default) - Smooth - produces images with a more uniform background color.
  • Page 152 Background Processing: Background Processing: Smooth Removal Fill Color: White Note: Background color in small zone will not be processed or removed. Edge Fill Check White or Black if you wish to add white or black edge on the border of your scanned image. Enter the value from 0 to 5 mm.
  • Page 153 Despeckle Occasionally small dots or specks appear in the background of a scanned image. Remove unwanted speckles provides a cleaner image for OCR (Optical Character Recognition) processing, and also helps to reduce compressed file size. Define the speckles (also known as image noise) you wish to remove by specifying its number (size) and radius (range).
  • Page 154 Line Removal: When Black and White image mode is selected on the [Image] tab, the [Line Removal] option will be enabled. Line Removal erases lines on the image and then reconstructs characters so the OCR (Optical Character Recognition) accuracy can be improved. Choices: None, Form, Horizontal, Vertical None –...

  • Page 155: The Rotation Tab

    The Rotation Tab The Rotation tab allows you to set the following image rotating options: Rotate Image Choose the rotation angle from the drop down list if you wish to rotate your scanned image. Choice: None, 90°CW(clockwise), 90°CCW(counter clockwise), 180°, Auto based on contents.
  • Page 156 Auto based on contents: Automatically rotate images based on the contents of document. When Auto based on contents is selected, its modes 「 」 will be enabled to let you select more options. Mode: Quick, Full Text, Complexity Quick – the default mode to let you rotate images at the fastest speed.
  • Page 157 Vertical: Divide one image into the left half and the right half. Split Horizontally Split Vertical...
  • Page 158 Flip Side Select “fanfold” to rotate the image of the reverse Rotation side to 180 degrees. This is applied to double-sided document which are viewed in portrait are sometime fed into the scanner in landscape or vice versa. Choice: Book, Fanfold. If “Book”...
  • Page 159 Image Control Check the Mirror box if you wish to reverse the right Option and left side of your image. Original The Mirror Effect...

  • Page 160: The Separation Tab

    The Separation Tab The Separation tab allows you to enable the detection engine to detect the blank page, barcode, and patch code and then notify the software application which supports document separation to separate your multi-page documents. Choices: Blank Page Removal, Barcode Detection, Patch Code Detection. Blank Page Choices: None, Blank Page Removal Threshold, Removal...
  • Page 161 When the bar code has been detected successfully，a file [avbarcode.ini] will be created and stored in the following path: Windows XP: C:\Documents and Settings\All Users\Application Data\%PRODUCTNAME% Vista, Windows 7, Windows 8, Windows 10: C:\ProgramData\%PRODUCTNAME% Barcode Types: The following barcode types can be detected. Two-dimensional codes Aztec ...
  • Page 162 You can find various sizes of patch codes (PDF) by choosing [Start] menu>[All Programs]>[Avision Scanner Series]>[Patch code] in succession. Simply print the PDF file to produce the patch code sheet. Insert the patch code sheets to wherever you want the file to separate.
  • Page 163 Notes to print the patch codes: Use blank white paper.  Set the scaling to 100%. The sheet is not recognized correctly when printed in  a size smaller than the original. Do not use toner saving mode. The sheet is not recognized correctly when the ...

  • Page 164: The Setting Tab

    The Setting Tab The Setting tab allows you to set the following settings: The Setting tab dialog box Energy Check the Enable Energy Saver box and move the slider to Saving set the amount of time to start the energy saver after your Control last action.
  • Page 165 Cache Mode: None, Page Number, Memory Size. This option allows you to assign a specified memory size from the available RAM to process the image data. By specifying a smaller memory size, you can free more memory for other applications you are running.

  • Page 166: The Imprinter Tab

    The Imprinter Tab The Imprinter tab allows you to print alphanumeric characters, date, time, document count and custom message on your scanned image if digital imprinter is selected or at the back of your document if external imprinter is selected. Choice: External Imprinter, Digital Imprinter.
  • Page 167 Contents Print All Check Print All to automatically print the text at all pages of your documents. Uncheck Print All to print the text for the first page of your documents only. Custom Enter your custom text to be included in your print string.
  • Page 168 Advanced Font Attributes Choose your font attributes. Choice: Normal, Underline, Double, and Bold. String Choose your string orientation. Orientation Choice: Normal, Rotated, Vertical, Vertical Inversion, 90 degrees CW, 90 degrees CCW Normal Rotated Vertical Vertical Inversion 90 degrees CW 90 degrees CCW If you check the digital imprinter to stamp text on your scanned image, the illustration of normal and rotated string is shown below:...
  • Page 169 Print Position Choose the position you wish to print your string. Move the slider to the right to increase the value or to the left to decrease the value. Range: 0~355mm, default:0 mm The value indicates the height from the bottom of your paper to the last letter of your string.

  • Page 170: The Information Tab

    The Information Tab The Information tab displays the following system and scanner information. The Information tab dialog box The “Report” button： If you encounter any error message while using the scanner, click the Report button. A report.txt file [Windows XP: C:\Documents and Settings\All Users\Application Data\%PRODUCTNAME%;...

  • Page 171: Isis Interface Operation

    9 ISIS Interface Operation * Please refer to the preceding chapter, Scanner Installation, to install ISIS scanner driver. You may start your ISIS-compliant software application to scan via the ISIS user interface. The ISIS driver operation method is similar to the TWAIN’s. Every function on the ISIS interface screen is briefly described as below: Mode: Select one of scan modes, including B&W, gray, color options.

  • Page 172: Installing Button Manager V2

    10 Scanning and Sending the Scanned Images to Your Computer (BM2 Air) Before You Begin: Before you begin using the function of [BM2 Air], please make sure you have already installed the scanner driver, Button Manager V2, and connecting to the scanner to your computer via a USB cable or an ethernet cable as described in the preceding section, chapter 7 Using the Product as a Regular Scanner.

  • Page 173: Checking The Button Configurations Before Scanning

    Checking the Button Configurations before Scanning Button Manager V2 runs from the system tray. After Button Manager V2 and the scanner driver are properly installed, Button Manager V2 is started and the Button icon will be displayed on the system tray at the bottom right corner of your computer screen.
  • Page 174 The Button Panel shows the first five scanning buttons. Right-click the button (function) you wish to check. The Button Properties window appears. Name of the Selected Button Button Name Image Mode Selection Basic Scan Parameters Folder and file name for the scanned image Scan To...

  • Page 175: Scanning From One Touch Of The Buttons

    For details information on how to use the Button Manager V2, please refer to the user’s manual in the supplied CD. You may also use Button Manager V2 on your desktop by starting Button Manager V2 from All Programs or double clicking the Avision Scanner Utility from the Control Panel.

  • Page 176: Maintenance

    11 Maintenance Cleaning the Touch Screen Wipe the Touch screen Monitor with a wet cloth first then wipe it with a dry cloth. Touch screen Warning: Do not use liquids, household cleaners, or neutral detergents, as they may damage the touch screen. Cleaning the ADF After using the scanner for a long period of time, the rollers and glass inside the scanner may become contaminated with ink, toner particles or paper dust.
  • Page 177 The Cleaning Procedures Soak a clean cloth with some isopropyl alcohol (95%). Press the ADF Release button to open the front door to the left. Wipe and rotate the ADF Roller until the surface is completely removed from dust. Wipe the rubber part of the ADF pad. Be careful not to damage the pick springs.

  • Page 178: Cleaning The Glass

    Cleaning the Glass Press the ADF Release button. Open the front door to the left. Wet a clean cloth with some isopropyl alcohol. (95%) Wipe the glass and the white area as illustrated below to rid the dust or dirt. Arm Sensor Warning: When cleaning, be careful not to snap or damage the arm sensor.

  • Page 179: Cleaning The Sensors

    Cleaning the Sensors If the scanner sometimes fails to detect multi-feed via ultrasonic sensors, it is possible that paper dust or dirt may be accumulated on the surface on the ultrasonic sensors. Please follow these steps to clean the sensors. Open the front cover to the left.
  • Page 180 Cleaning the Friction Roller Soak a clean cloth with some isopropyl alcohol (95%). If accidentally use too much alcohol, be sure to wring out the damp cloth. Open the front door slightly to the left. Refer to the subsequent section Replacing the ADF Friction Roller on how to remove the Friction Roller.
  • Page 181  Warning: Do not use other detergent to clean the rollers. Other detergents may  damage the rollers and cause feeding errors. Gently wipe Only the Surface of the roller and wait until the alcohol has  been completed evaporated. Avoid excessive alcohol flowing to the inner foam, leading to the damage to the roller and causing feeding errors.

  • Page 182: Replacing The Adf Friction Roller

    Replacing the ADF Friction Roller After scanning approximately *100,000 pages through the ADF, the ADF Friction Roller may be worn out and you may experience problems with document feeding. In this case, you may need to replace a new ADF roller. For ordering the ADF roller, please consult your nearest dealer and follow the procedure below to replace it.
  • Page 183 Reassembling Procedure Install the rollers to the shaft. (Align the protrusion with the notch) Insert the left end of the Friction Roller to the slot. Make sure the flat side is up as shown. Flat side Up MPORTANT Make sure the D-shape end is aligned to the D-shape hole as illustrated.
  • Page 184 MPORTANT The flat surface on the right end must be inserted horizontally to the groove, as shown in the figure below. Otherwise, the document may not be fed into the feeder and caused the machine malfunction.   Press down the mylar assembly. Close the ADF Front Door.

  • Page 185: Replacing The Adf Roller

    Replacing the ADF Roller After scanning approximately *200,000 pages through the ADF, the ADF rollers may be worn out and you may experience problems with document feeding. In this case, you may need to replace a new ADF roller. For ordering the ADF roller, please consult your nearest dealer and follow the procedure below to replace it.
  • Page 186 Assembling Procedure Insert the left end of the ADF roller first to its slot and place the ADF roller to its proper position.   Move the tab of the ADF roller DOWN. Close the ADF roller cover. A snap-in sound could be heard if correctly installed.
  • Page 187 *Note: Consumables must be replaced regularly. It is recommended to purchase new  consumables in advance so that they can be replaced before the end of their life time. The replacement cycle is based on the use of A4 (80 g/m2 [20 lb]) wood-free ...

  • Page 188: Troubleshooting

    12 Troubleshooting Clearing Paper Jams In the event of a paper jam, follow the procedures below to remove the paper: Press the ADF Release Button on the right side. Gently open the Scanner Front Door to the left. Carefully pull the paper out of the ADF unit. Close the scanner front door.

  • Page 189: Questions And Answers

    Questions and Answers Question: Paper becomes jammed during scanning. Answer: 1. Open the front door. 2. Pull out the jammed paper carefully. 3. Close the front door. Question: More than one sheet of paper are fed into the scanner. Answer: 1.

  • Page 190: Errors Indicated On The Touch Screen

    Errors Indicated on the Touch Screen Error Code and Error Messages Error code Problem Description Solution Network Errors 1.Check “Mail server” setting. 592301 Mail server is not set. 2.Contact your your network administrator for further help. 1.Check “DNS server” setting. 592302 DNS server is not set.
  • Page 191 LDAP Errors LDAP URL is empty. 596001 Enter LDAP server IP or Port. Failed to connect to LDAP 596002 Check LDAP server IP or Port. server. 596003 Authentication type error. Check the authentication type. LDAP account or password is 596004 Enter login name and password.
  • Page 192 SMTP Errors 530002 Failed to connect to Mail 1. Check Mail server address and port server. number. 2. Check network environment. 3. Contact your network administrator for further help 530003 Failed to connect to Mail Contact your network administrator server via SSL. about Mail server settings.
  • Page 193 530421 Mail server replies that Contact your network administrator for 531421 service is not available. further help. 532421 533421 534421 536421 537550 Login name must be the The account of from and login must be same as From address. same 533450 Recipient mailbox may Check “To”...
  • Page 194 531534 Mail server rejects your 1.If you are using Gmail as mail server, login. please turn on "Access for less secure apps". Or enabling 2-Step Verification and then create an "app password" for scanner. 2.If you are using Gmail as mail server, you can login on A place, at the same time, someone uses your account to login on B place.
  • Page 195 FTP Errors Failed to connect to FTP Make sure the FTP server has not been 540002 server. shut down and port number is correct. If firewall is enabled, check firewall settings. Failed to connect to FTP Make sure the FTP server has not been server via SSL.
  • Page 196 Failed to open data Contact your network administrator to 546425 connection to FTP server. check firewall settings and FTP server log. 544450 Failed to access file because The file already exists and is locked by 546450 it's locked on server. Windows.
  • Page 197 Access is denied from Please check access permissions of 561005 target PC. shared folder on target PC. File is closed during 561006 Please check target PC. communications. Sharing violation or Please check if shared folder name is 561032 file is in use on target correct.
  • Page 198 SharePoint Errors Server errorRequest Please check if the login information parameter error. such as user name, password, server IP, 555400 Domain, location URL, or subfolder is correct and check also the network connection status. Please check if the login information such as user name, password, server IP, Server error：Login failed.
  • Page 199 AWIP Errors 557001 Failed to connect to remote Check network envrionment. App. 557002~ Failed to send file to remote Check network cable and connector. 557005 App. Contact your network administrator for further help. System Errors Reboot your machine. If the problem 150001 Scanner not ready persists, please call service personnel for...
  • Page 200 Please restart the product and try again. 170005 Send action is stopped If the error persist, please call service personnel for help. Failed to send filing report to Please check your SMTP settings or 170011 email. contact your network administrator. 171201 Internal error.
  • Page 201 BM2 and VSL Errors To use the [BM2] Check if the PC has installed Button Manager. function, you need to first 200100 install Button Manager V2 onto your computer. 200101 VSL disconnect. Check if the VSL connection on the PC still work. Scanner Errors 000016 UART read and write...
  • Page 202 003004 ADF DRAM read and write Restart the device. If the error persists, call test error. service to replace the main board. 003006 ADF Bottom Head light Restart the device. If the error persists, call check error. the service to replace the lamp. 003010 ADF Top Head light check Restart the device.

  • Page 203: Technical Support

    No. 20, Creation Road I, Science-Based Industrial Park, Hsinchu 300, Taiwan, ROC TEL: +886 (3) 578-2388 FAX: +886 (3) 577-7017 E-MAIL: service@avision.com.tw Web Site: http://www.avision.com.tw US and Canada Area Avision Labs, Inc. 6815 Mowry Ave., Newark CA 94560, USA TEL: +1 (510) 739-2369 FAX: +1 (510) 739-6060 E-MAIL: support@avision-labs.com...
  • Page 204 South American Avision Brasil Ltda. Rua Bamboré 41, Vila Monumento, Ipiranga. CEP: 04278-060, São Paulo, Brasil TEL: +55-11-2737-2005 E-MAIL: suporte@avisionbrasil.com.br Web Site: http://www.avisionbrasil.com.br/...

  • Page 205: Specifications

    Specifications All specifications are subject to change without notice. For more detailed information, please refer to our web site at www.avision.com Items Specifications Model Number : FF-2002H General Specifications System Description Network Scanner Image Sensor Contact Image Sensor (CIS) Light Source...
  • Page 206 Network Specification Connectivity RJ-45 Ethernet 10/100/1000 Mb, Wi-Fi Communication IPv4, TCP, UDP, DHCP, SSL/TLS, DNS, DDNS, SNTP, Protocol LDAP, LDAPS, SMTP, SMTPS, HTTP, HTTPS, MIME, FTP, FTPS, SMB, Ipsec, 802.1x Configuration IP address Requirement Subnet mask Gateway SMTP server FTP server E-mail Specification Communication SMTP...
  • Page 207 Wi-Fi Specifications: Standard IEEE 802.11 b/g/n standards compliant Wireless LAN 1T1R Mode Frequency Range 2.412 ~ 2.484GHz ( subject to local regulations) CCK, DQPSK, DBPSK for DSSS Modulation Type 64QAM, 16QAM, QPSK, BPSK for OFDM Modulation Technology DSSS, OFDM 802.11b: up to 11Mbps Transfer Rate 802.11g: up to 54Mbps 802.11n: up to 72.2Mbps...

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