BZBGEAR BG-Commander PRODUCT MANUAL TABLE OF CONTENTS Statement Safety Precaution Introduction Features Packing List Specifications Device Interface Application Diagrams Button Descriptions Preset Controls Joystick Controls Device Menu Descriptions Add a Network Device Add an Analog Device Device List Network Configuration...
BZBGEAR BG-Commander PRODUCT MANUAL Statement Please read these instructions carefully before connecting, operating, or configuring this product. Please save this manual for future reference. Safety Precaution ● To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion during transportation, storage, and installation.
PRODUCT MANUAL Introduction The BG-Commander PTZ joystick controller delivers precise control for both IP and serial PTZ cameras. With high-quality backlit buttons, the BG-Commander offers a pleasing user experience - even in low-light conditions. The solid metal chassis provides a durable, stable platform, and is designed to stand up to years of heavy use, regardless of the setting.
BZBGEAR BG-Commander PRODUCT MANUAL Specifications Parameters / Model BG-Commander Chip His3536DV100 System Linux Protocol VISCA, ONVIF, PELCO-P, PELCO-D,VISCA OVER IP Output RS422, RS232, RJ45 Beep On/off Power consumption ≤5W Power DC12V-2A Work temperature 14°F~131°F / -10°C ~55°C Work humidity 20%~80% frostless Storage temperature 14°F~140°F / -10°C ~60°C...
BZBGEAR BG-Commander PRODUCT MANUAL Application Diagrams 1. Network connection Camera and keyboard need to be connected to the LAN. 2. RS485 connection diagram Control output: The RS485+ of the camera is connected to the Ta of the controller, and the RS485- of the camera is connected to the Tb of the controller.
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BZBGEAR BG-Commander PRODUCT MANUAL 3. RS 422 connection diagram 7 cameras max When using RS422 bus connection mode, the third pin (Ra) of the controller is connected to the TXD IN- of the camera, the fourth pin (Rb) of the controller is connected to the TXD IN+ of the camera, the first pin (Ta) of the controller is...
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BZBGEAR BG-Commander PRODUCT MANUAL 4. Connection between cameras Using RS422 bus cascade connection mode, the output of camera 1 is connected to the input of camera 2, the output of camera 2 is connected to the input of camera 3, and so on.
BZBGEAR BG-Commander PRODUCT MANUAL Button Descriptions ● [AUTO WHITE BALANCE]: When the button is illuminated red auto white balance is active. ● [AUTO EXPOSURE]: When the button is illuminated red auto exposure mode is active. ● [AUTO FOCUS]: When the button is illuminated red auto focus is active.
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BZBGEAR BG-Commander PRODUCT MANUAL ● [ONE PUSH TRIGGER]: Press to trigger white balance. ○ BG-ADAMO ONLY: Press and hold to turn off auto tracking. ● [ONE PUSH AF]: Press to trigger auto focus. ○ BG-ADAMO ONLY: Press and hold to turn on auto tracking.
PRODUCT MANUAL Preset Controls The BG-Commander can support 255 preset positions should the camera be able to support that many. To set preset and recall camera positions select the camera using the [CAM 1-7] buttons and then follow the instructions below.
BZBGEAR BG-Commander PRODUCT MANUAL Device Menu Descriptions Controller setting Description 1. Add network device Camera The joystick ID of a camera can be 1-7; press [ENTER] to save. Protocol Optional: VISCA (UPD), SONY VISCA (UDP), VISCA (TCP), ONVIF, select the corresponding protocol of the camera.
BZBGEAR BG-Commander PRODUCT MANUAL Add a Network Device Use the controller to add a LAN devices as follows: 1. Press the [SETUP/MENU] key to enter the main menu. 2. Select Add Network Device and press the [ENTER] key. 3. Fill in the camera (1-7), protocol, IP address, port, username and password (if required), and press [ENTER] to save.
BZBGEAR BG-Commander PRODUCT MANUAL Device List 1. Press the [SETUP/MENU] button to enter the settings interface, move the joystick up and down to select option 3 Device List press the [ENTER] button to view the added devices. 2. Review the saved devices by moving the joystick up and down, press the button on top of the joystick handle or the [ENTER] button to select the camera to be controlled.
BZBGEAR BG-Commander PRODUCT MANUAL Network Configuration The computer must be on the same subnet as the controller to connect successfully. The device will not be accessible otherwise. The controller default IP address is 192.168.5.180, therefore the computer must also be connected to the 192.168.5.x subnet.
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BZBGEAR BG-Commander PRODUCT MANUAL For the following steps refer to the diagram below. Click on the bubble for “Use the following IP address” In the IP address field enter a non-conflicting IP address on the same subnet as the camera. If there is another device with the same IP address you will not be able to connect.
BZBGEAR BG-Commander PRODUCT MANUAL Homepage Connection and Login Connect the power cable of the controller and connect a network cable (NOTE: only the network cable is needed if connected to a PoE switch). After the controller boot sequence is complete, the BG-Commanders’ IP address will be displayed on top of the screen as the “NATIVE IP.”...
BZBGEAR BG-Commander PRODUCT MANUAL Device Management On the “Device Management” tab click button to add and modify PTZ cameras connected to the controller. Depending on the connection from the controller to the camera only one section, Network or Analog, will need to be configured (see below).
BZBGEAR BG-Commander PRODUCT MANUAL Network Settings LAN settings of the controller can modified by clicking the Settings Tab and then selecting Network from the left-hand menu. Network Type: Can be set to DHCP or Static. DHCP: DHCP is off by default, but when enabled, the controller will be automatically assigned an IP address from the network if a DHCP server is present.
BZBGEAR BG-Commander PRODUCT MANUAL System Upgrade The upgrade tab is used for performing firmware updates. Select “Browse” to locate the correct upgrade file and then click “Upgrade.” After the upgrade is complete, the device will automatically restart. NOTE: Do not perform any operations on the device during its upgrade and do not power off...
BZBGEAR BG-Commander PRODUCT MANUAL Reset Click “Reset” to restore the device to factory settings and clear all added devices. Restart Click “Restart” to perform a system reboot of the controller. · · Address: 830 National Drive #140, Sacramento, CA 95834, USA Tel: +1(888)499-9906 Email: support@bzbgear.com...
BZBGEAR BG-Commander PRODUCT MANUAL Import Configuration Import a previous configuration. Export Configuration Export the information of the current controllers’ added devices and can be imported to other controllers. · · Address: 830 National Drive #140, Sacramento, CA 95834, USA Tel: +1(888)499-9906...
BZBGEAR BG-Commander PRODUCT MANUAL Version Display the software and hardware information of the current controller. · · Address: 830 National Drive #140, Sacramento, CA 95834, USA Tel: +1(888)499-9906 Email: support@bzbgear.com...
BZBGEAR BG-Commander PRODUCT MANUAL Troubleshooting 1. If the screen displays "Connection failed", check that IP information is correct for the camera. Verify the controller and camera are on the same subnet. 2. If the screen displays "Username and password are incorrect", please check whether the added device username and password are correct.
BZBGEAR BG-Commander PRODUCT MANUAL Warranty BZBGEAR Pro AV products and cameras come with a three-year warranty. An extended two-year warranty is available for our cameras upon registration for a total of five years. For complete warranty information, please visit bzbgear.com/warranty.
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BZBGEAR BG-Commander PRODUCT MANUAL Mission Statement BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment ranging from AVoIP, professional broadcasting, conferencing, home theater, to live streaming solutions. We pride ourselves on unparalleled customer support and services. Our team offers system design consultation, and highly reviewed technical support for all the products in our catalog.
BZBGEAR BG-Commander PRODUCT MANUAL Copyright All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual contains no guarantee, standpoint expression or other implies in any form. Product specification and information in this manual is for reference only and subject to change...
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