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Trouble Shooting - FAQ
W W h h e e n n I I g g o o t t o o t t h h e e w w e e b b s s i i t t e e I I k k e e e e p p g g e e t t t t i i n n g g s s e e n n t t b b a a c c k k t t o o t t h h e e p p r r o o f f i i l l e e p p a a g g e e , , e e v v e e n n t t h h o o u u g g h h I I ' ' v v e e
e e n n t t e e r r e e d d m m y y p p r r o o f f i i l l e e a a l l r r e e a a d d y y . .
Make sure your Karaoke Player is turned on and connected to your computer using the USB cable. Ensure
that your Internet Browser (Microsoft Explorer or Netscape) has cookies enabled. To enable cookies, refer to
your browser's "Help" section and search for "cookies".
C C a a n n I I o o n n l l y y p p u u r r c c h h a a s s e e s s o o n n g g s s w w i i t t h h a a c c r r e e d d i i t t c c a a r r d d ? ?
Yes, www.onkeysongs.com accepts MasterCard, VISA and VISA Check Card.
I I ' ' v v e e c c h h a a n n g g e e d d m m y y e e m m a a i i l l a a d d d d r r e e s s s s , , c c a a n n I I s s t t i i l l l l b b u u y y s s o o n n g g s s ? ?
Yes. Logon to www.onkeysongs.com, edit your account and update your email address information.
I I c c a a n n ' ' t t d d o o w w n n l l o o a a d d t t h h e e s s o o n n g g s s I I ' ' v v e e p p u u r r c c h h a a s s e e d d . .
See "Initial Setup". The Karaoke Manager application must be installed and running before you can
download songs and transfer them to your Karaoke Player.
I I ' ' m m h h a a v v i i n n g g p p r r o o b b l l e e m m s s i i n n s s t t a a l l l l i i n n g g m m y y K K a a r r a a o o k k e e M M a a n n a a g g e e r r . .
See the Help section on the website or on the installation CD that came with your Karaoke Player. Ensure
that your computer is running Windows 98 Second Edition or later. To determine what operating system you
are using right click on "My Computer" and select properties.
I I l l o o a a d d e e d d t t h h e e C C D D , , b b u u t t n n o o t t h h i i n n g g h h a a p p p p e e n n e e d d . .
Double Click on "My Computer". Select the CD-ROM drive with the CD in it, and open the "Setup" file.
I I f f o o r r g g o o t t t t o o i i n n s s t t a a l l l l t t h h e e s s o o f f t t w w a a r r e e b b e e f f o o r r e e c c o o n n n n e e c c t t i i n n g g t t h h e e K K a a r r a a o o k k e e P P l l a a y y e e r r t t o o m m y y U U S S B B . .
Follow the Windows prompts to install a new USB device before beginning Step 1 of Initial Setup.
C C a a n n I I b b u u y y a a s s e e c c o o n n d d p p l l a a y y e e r r a a n n d d u u s s e e t t h h e e s s o o n n g g s s f f r r o o m m m m y y o o r r i i g g i i n n a a l l p p l l a a y y e e r r o o n n i i t t ? ?
Yes you may add a second player to your web account. Simply plug your new player into your computer's
USB port, power it on, and click "Connect to website" on the Karaoke Manager program. You will be taken to
the account setup page of www.onkeysongs.com. Enter your original email and password. The new
player will be added to your existing account. Due to song license regulations, the limit for this type of song
sharing is two players per account.
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Included with your Karaoke TV Star
Included with your Karaoke TV Star Player you should find:
- Karaoke Manager software CD
- USB cable
- Audio Video cable
You will also need:
- 4 AA batteries
- #1 Philips (cross-head) or Slot-head screwdriver
Your new Karaoke Player comes complete with everything you need to sound like a star.
The very same voice processing technologies used in professional sound studios are built
right into your player. With just the press of a button you can ensure that your voice is always
perfectly on key. You can also change your voice to sound like someone else, or give the
illusion that you're singing within a different space. Even if you've never sung before, you'll
have fun with the many features included with your new Karaoke player. Have a look through
the Quick start instructions to get singing right away.
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