Troubleshooting; Customer Service - Bosch CMG978N.1 User Manual

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en Troubleshooting
Hook the rear retainers with the hook into the top
3.
hole
​ ⁠ and push them into the bottom hole
25  Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
If the appliance is defective, call Customer Service.
25.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
34
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
Disconnect the appliance from the power supply for at least 30 seconds by switching off
1.
the fuse.
Reset the basic settings to the factory settings.
2.
→ "Basic settings", Page 24
There has been a power cut.
Configure the initial configuration settings.
→ "Performing initial start-up", Page 14
Different causes are possible.
Check the notifications that appear on the display.
→ "Displaying information", Page 15
Malfunction
Call the after-sales service.
→ "Customer Service", Page 36
Demo mode is switched on.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Switch off demo mode in the basic settings within approx. 5 minutes.
2.
→ "Changing the basic settings", Page 25
24.3 Attaching the rails
​ ⁠ .
Set the rear rail at an angle, hooking it into the re-
1.
tainers at the top and bottom
Pull the rail forwards
2.
3.
Hook in the rail at the front
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
Only use genuine spare parts when repairing the
appliance.
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
​ ⁠ .
​ ⁠ .
​ ⁠ and press it down
​ ⁠ .

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