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Summary of Contents for Equinox Systems T4200 Series
- Page 1 QUICK REFERENCE GUIDE Equinox T4200 Series This Quick Reference Guide will guide you through understanding your terminal’s functionality and navigation, and will help you with troubleshooting.
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Page 2: Table Of Contents
INDUSTRY Lodging APPLICATION Chase Paymentech’s PTS32L TERMINALS Equinox T4220, T4210 and T4205 (formerly Hypercom Optimum) Contents GETTING STARTED Available Transaction Types ..... 3 Clerk and Cashier Setup . -
Page 3: Available Transaction Types
Available Credit Transactions To initiate Transaction Check-In Perform this transaction to create a Select Check-In. Types folio for the guest and authorize, but not yet charge, a specific amount on a credit card; the card may or may not be present. Your terminal supports various Check-Out Perform this transaction to close... -
Page 4: Clerk And Cashier Setup
Available Credit Transactions To initiate Transaction Void Perform a void to reverse a check-in, Select Void. Types check-out, credit sale, force, or refund transaction and prevent any funds from Continued transferring from the cardholder’s account. Only available for transactions in the current Your terminal batch (i.e., same day). -
Page 5: Available Reports
Available Reports: Main Menu Reports Audit Report Prints detail information for each transaction and a totals summary for each card type and transaction type. A report is like a Summary Report Prints totals by card type and transaction type. snapshot in time of business activities. -
Page 6: Gift Card Transaction Types (Opt.)
Gift Card Gift Card Transactions (Optional) To initiate Transaction Issuance/Add Value Adds value to the gift Select Issue/Add Types (Opt.) card account. This transaction can be used to Value. issue and activate a new card, or to reload an active card with incremental value. If you are participating in Chase Paymentech’s Activation Create a consumer’s gift card... -
Page 7: Navigating Your Terminal
HOT KEYS Navigating The terminal has six hot keys to the left and right of the display; Your these are used to scroll and make selections. The four hot keys below Terminal the display are : [HOME] - Exits the PTS32L application and returns to the Terminal Refer to this section to Applications menu. -
Page 8: Prompt Q&A
Prompt Prompt Description/Action Q&A [CARDTYPE] [Transaction] Imprint the card using a manual imprint machine and press [ENTER]. While navigating Take Imprint of Card through transactions, VERIFICATION CODE Press the hot key to the left of the you’ll find that some appropriate option. -
Page 9: Avs Response Codes
AVS Response Code Description VISA MC AMEX Disc. Codes Match - Address and 9-digit ZIP code The Address Verification Match - Address and ZIP code System (AVS) is a (for Discover, address only feature that adds fraud matches) protection on card-not-... -
Page 10: Common Error Codes
Common Error Code Description Action Error Error Cannot perform No action. Codes requested function - No Batch batch is empty Totals In the event that Invalid Card The four digits keyed do Re-key the last four your terminal displays not match the account digits of the card an error, refer to these number from the card’s... - Page 12 POS-0503 08/12 ©2012, Chase Paymentech Solutions, LLC. All rights reserved.
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