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Solving Problems
❏ Check the paper.
Check if the paper is curled or loaded with the printable side facing up.
"Paper Handling Precautions" on page 25
"Available Paper and Capacities" on page 147
"Unavailable Paper Types" on page 149
❏ Make sure that you are not using an old ink cartridge.
For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
❏ If you turn off the printer, wait for at least 12 hours, and if print quality has still not improved, run Power
Cleaning.
"Running Power Cleaning" on page 64
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
"Before Contacting Epson" on page 163
&
"Contacting Epson Support" on page 163
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Cannot Solve Problem
Cannot Solve Printing or Copying Problems
145
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