TekTone Tek-CARE 500 Installation And Operation Manual

Ul 2560 listed wireless emergency call system

Hide thumbs

Table Of Contents

Table of Contents

Quick Links

Download this manual

www.tektone.com

Phone:

(828) 524-9967

Toll-Free: (800) 327-8466

Sales:

Option 2

Tech Support:

Option 3

277 Industrial Park Road

Franklin, NC 28734

tektone@tektone.net

Fax: (828) 524-9968

Tek-CARE

2560 Listed Wireless Emergency Call System

Installation and Operation Manual

Section E

Rev. 4 - 07/2016

500

IL881

Table of Contents

Need help?

Do you have a question about the Tek-CARE 500 and is the answer not in the manual?

Questions and answers

Summary of Contents for TekTone Tek-CARE 500

Page 1 IL881 Section E Rev. 4 - 07/2016 Tek-CARE ® ® 2560 Listed Wireless Emergency Call System Installation and Operation Manual www.tektone.com Phone: (828) 524-9967 Toll-Free: (800) 327-8466 Sales: Option 2 Tech Support: Option 3 277 Industrial Park Road Franklin, NC 28734 tektone@tektone.net...
Page 2 Tek-CARE 500 Installation and Operation Manual ® No part of this publication may be copied without the express written permission of TekTone Sound & Signal Mfg., Inc. The Copyright © 2016 TekTone Sound & Signal Mfg., Inc., All rights reserved.
Page 3: Table Of Contents
..........Update the Saved Configuration and Print the Central Monitoring Device List 57 IL881 Tek-CARE 500 Installation and Operation Manual • iii Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 7: Introduction And Overview
The LS601 Tek-ALERT Integration Manager also ® allows the Tek-CARE 500 system to display and log events from older analog TekTone ® ® nurse call systems such as the Tek-CARE NC110, NC150, NC200, and NC300/II systems.
Page 8: Keys To A Trouble-Free Installation
• Do not mount TekTone devices using non-TekTone hardware. Metal backboxes ® ® will interfere with signal transmission. 2 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 10: Tek-Care Software
In addition to the areas shown on the home screen, note the menu bar at the top of the window that contains the options File, Tools, Utilities, and Help. These menus are described on the following pages. 4 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 11: Figure 1: File Menu
Delete Reporting Database to clear all of the test calls from the reporting system. IL881 Tek-CARE 500 Installation and Operation Manual • 5 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 13: Figure 4: Help Menu
Config Tool is already running, choose File>Load Configuration from System. Start the Config Tool Software on page then select File>Save Configuration As to save the configuration. IL881 Tek-CARE 500 Installation and Operation Manual • 7 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 14 RF pagers with consecutive CAP codes to the Tek-CARE ® system. Delete Multiple: Used to delete multiple records from the Tek-CARE system at once. ® 8 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 15: Tek-Care ® 500 Ul System Components
It can be used as a check-in device or as a security device on the Tek-CARE 500 system. ® IL881 Tek-CARE 500 Installation and Operation Manual • 9 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 16: Tek-Care ® 500 Echostream System Components
Tek-BRIDGE ® depending on system programming. 10 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 17 It can be used as a check-in device or as a security device on the Tek-CARE 500 system. ® IL881 Tek-CARE 500 Installation and Operation Manual • 11 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 18: Optional System Components
Battery BA004 BA501 BA502 BA505 SF504ES SF501/2ES Where Used SF502ES SF505ES (x2) SF515ES SF520ES SF525ES SF527ES SF529ES SF530ES SF531ES 12 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 19: Installation And Setup
Tek-BRIDGE be plugged into an uninterruptible power ® ® supply (UPS) and dedicated life safety electrical circuit. If a UPS is required, a TekTone ® PK250B Uninterruptible Power Supply is recommended. • Plug the AC power cord from the Tek-BRIDGE into the UPS.
Page 20: Figure 7: Set Time
NC510ES/UL or multiple ® NC510 receivers, but can support one NC510UL or NC510ES and one NC510 simultaneously on a single system. 14 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 22: Figure 9: Config Tool Splash Screen
To work offline, select the Work Offline option. Not recommended for initial system This Machine is a Stand Alone System. setup. 16 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 23: Figure 10: Event Monitor Splash Screens
IP address of the TC400 Alone System for the Tek-CARE system network Network interface. ® interface. IL881 Tek-CARE 500 Installation and Operation Manual • 17 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 24: Figure 11: Enable Wireless System
Select File>Save Configuration to save your programming changes, then select File>Commit Configuration to System to update the Tek-CARE system. ® 18 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 25: Figure 12: Nc510Es/Ul And Nc510 Serial Data Cable Connections
Replace the cover of the receiver when finished. Replace the cover of the receiver when finished. IL881 Tek-CARE 500 Installation and Operation Manual • 19 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 26: Program Es And Ul Transmitters
Select the call in the traffic list from the transmitter to be programmed and click Figure the Add transmitter to system button. 20 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 27: Figure 14: Es Traffic Window Showing Calls
14. If the Config Tool is already running, choose File>Load Configuration from System to ensure that the most current system configuration is open for editing. 15. Select File>Save Configuration. IL881 Tek-CARE 500 Installation and Operation Manual • 21 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 28: Program Fa Transmitters
(Add SF502 Wall-Mounted Transmitters and SF337C with SF527 Waterproof Emergency Switches in the next step, Program and Add • For systems with more than 1500 transmitters: Please call TekTone Technical NC511 Repeaters, NC512 Locators, and Remaining Transmitters on page 24.)
Page 29: Figure 16: Fa Traffic Window
In Use box is checked if the transmitter will be immediately placed into service. Figure 18: Event Monitor Transmitters Register IL881 Tek-CARE 500 Installation and Operation Manual • 23 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 30 Valid device numbers are 4-digit hexadecimal numbers from 0001–FFFE (for a possible 65,534 addresses). For simplicity, assign each device type to a specific range 24 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 31: Figure 19: Programming Cable Connection
Actual locations will be added later. For the SF502, SF515, SF525, SF526 and SF530, also choose the appropriate Used as type. IL881 Tek-CARE 500 Installation and Operation Manual • 25 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 32 Installation and Setup 8. For systems with up to 1500 transmitters, use the following default supervision settings. For systems with more than 1500 transmitters, please call TekTone ® Technical Support at (800) 327-8466, option 3. Device Type Supervision Interval Timeout SF501 Pendant 5 min.
Page 33: Add Facility Maps And Locations
4. If proximity maps were added, open the Proximity Map drop-down menu and select which proximity map you would like the location to be placed on. IL881 Tek-CARE 500 Installation and Operation Manual • 27 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 34: Assign Locations To Stationary Transmitters
2. Select a transmitter to be associated with a location by selecting its Dev# from Figure the list in the Transmitters pane. 28 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 35: Install Transmitters In The Facility
Be sure to adhere to local building codes when mounting stationary transmitters. If transmitters are to be mounted in wet environments, use the appropriate weatherproof enclosures and waterproof devices. IL881 Tek-CARE 500 Installation and Operation Manual • 29 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 36: Device Specific Installation Instructions
In some cases, adding additional NC511ES or NC511UL Repeater/ Locators may be necessary to ensure clear communication between system transmitters and the Tek-BRIDGE ® 30 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 37: Add Custom Patient Information Fields
Figure 24: Occupant Term Field 3. Type the desired occupant term into the Occupant Term field, and click Apply to save the changes. IL881 Tek-CARE 500 Installation and Operation Manual • 31 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 38: Modifying, Creating, And Removing Zones
Select File>Save Configuration to save your programming changes, then choose File>Commit Configuration to System to send the programming changes to the Tek-CARE 500 system. ® 32 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 39: Assign Transmitters To Zones
Transmitters may be assigned to any and all zones present on the system. 4. Click Apply. Figure 27: Add Transmitters to Zones in the Event Monitor IL881 Tek-CARE 500 Installation and Operation Manual • 33 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 40: Create Patient Check In Times
If the system defaults are edited, note the NOTE: changes that are made here: L1 Changed To: ____________ L2 Changed To: ____________ L3 Changed To: ____________ 34 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 41: Create Shifts
10 minutes apart. 5. Use the checkboxes to select which days of Figure 29: Add Shifts IL881 Tek-CARE 500 Installation and Operation Manual • 35 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 42: Removing Transmitters From The Tek-Care
Select File>Save Configuration to save your programming changes, then select File>Commit Configuration to System to update the Tek-CARE system. ® 36 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 45: Figure 32: Download Remote Event Monitor
® Sales at (800) 327-8466 and request part number LSMON1 for one license NOTE: or LSMON5 for five licenses. IL881 Tek-CARE 500 Installation and Operation Manual • 39 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 46: Set Up Paging
• CAP Base: 10000 • RF Baud: Normal (512) 5. Click on the Apply button. • COMP2 Esc: Enabled. 40 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 47: Figure 35: Add Cap Codes
Preprogrammed messages can be changed, and unneeded messages can also be deleted. IL881 Tek-CARE 500 Installation and Operation Manual • 41 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 48: Figure 36: Add Custom Text Messages
Select File>Save Configuration to save your programming changes, then choose File>Commit Configuration to System to send the programming changes to the Tek-CARE 500 system. ® 42 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 49: Set Up The Ls453 Email Output Software And Sms Output
3. Check the Enabled box to turn on the email output feature, and enter the SMTP Host Address and SMTP Port Number provided by the facility’s IT department. IL881 Tek-CARE 500 Installation and Operation Manual • 43 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 50: Figure 38: Add Email Addresses
If the call still remains unanswered after 600 seconds, a tertiary pager is contacted. These settings may be modified if the facility desires. 44 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 51: Configure Call Types And Hardware Types
4. Connect a standard telephone cord using 6P6C connectors (not included) between the PC-Alarm Panel and a facility telephone jack. IL881 Tek-CARE 500 Installation and Operation Manual • 45 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 52: Figure 39: Central Monitoring Page
1. Click on the Add button in the Phone Numbers area. Type the central monitoring facility’s telephone number and click the Apply button. Repeat to add another phone number to the list. 46 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 53: Set Up Password Protection
1. Click on Passwords in the page selection pane of Manager the Config Tool. 2. In the Password Manager pane, click the Add button. IL881 Tek-CARE 500 Installation and Operation Manual • 47 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 54: Save And Back Up The Custom Configuration
Type in a file name and click Save. Safely eject the flash drive and remove it from the Tek-BRIDGE ® Store the backup in a secure location. 48 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 55: System Customization
5. If the patient is to be assigned to more than one location, check the appropriate boxes in the Locations list below the Default Location drop-down menu. IL881 Tek-CARE 500 Installation and Operation Manual • 49 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 56: Figure 42: Patients Page
9. Select File>Save Configuration to save the updated configuration and then File>Commit Configuration to System to send the configuration. 50 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 57: Figure 43: Event Monitor Pendant Transmitter Assignment
4. In Details>Assignment, choose a patient name from the Patient drop-down list that corresponds to the completed programming worksheet. 5. Click Accept. 6. Repeat for each additional pendant transmitter. IL881 Tek-CARE 500 Installation and Operation Manual • 51 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 58: Assign Check-In Times To Check-In Transmitters
This tab is shown below in Figure Figure 45: Assign Check-In Times 52 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 59: Add Facility Staff And Associate Staff Devices
Config Tool. Once the configuration is loaded, choose File>Save Configuration. IL881 Tek-CARE 500 Installation and Operation Manual • 53 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 60: Create Staff Groups
4. Click Apply to add the staff group to the system. 5. Repeat for each additional staff group to be created. 54 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 61: Figure 48: Event Monitor Staff Groups Register
6. Repeat for each additional staff group. 7. When all updates have been made, choose File>Save Configuration and select File>Commit Configuration to System. IL881 Tek-CARE 500 Installation and Operation Manual • 55 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 62: Create Staff Assignments
System to ensure that the most current system configuration is open for editing. 2. Choose Assignments from the page selection pane. The Assignments page (Figure 51) will appear. 56 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 63: Update The Saved Configuration And Print The Central Monitoring Device List
If the Config Tool is already running, choose File>Load Configuration from System to ensure that the most current system configuration is open for editing. IL881 Tek-CARE 500 Installation and Operation Manual • 57 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 64 Print the list and provide it to your central monitoring facility. Exit the Config Tool software and turn the flash drive over to the facility. 58 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 65: Figure 52: Reporting System Password Window
Login. ® If using software version 7200 or prior, the screen shown in will Figure appear. NOTE: Figure 53 IL881 Tek-CARE 500 Installation and Operation Manual • 59 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 66: Figure 53: Reporting Database Selection
Shift key, and click the last entry you would like to select. 60 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 68 To hide all sections, click the Hide All Sections button at the top of the report page. To view all sections, click the Show All Sections button at the top of the report page. 62 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 69 Toolbar: The toolbar runs along the bottom edge of the Event Monitor window. It displays the current date and time and contains several buttons for common system functions. IL881 Tek-CARE 500 Installation and Operation Manual • 63 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 70 This button will not appear unless RF paging is enabled. See for usage instructions. Sending a Text Message on page 70 64 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 74: Figure 57: Using The Rp500 Alarm Clearance Card
Click the Acknowledge button. Figure 59: Belt Clip Removal The call will clear from the Event Monitor call display. 68 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 75 Check the White Background box to toggle the white background on or off for this remote event monitor. IL881 Tek-CARE 500 Installation and Operation Manual • 69 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 76: Figure 61: Send Text Message
5. Click Accept to send the changes to the system. 6. If possible, remove the battery from the transmitter to conserve battery life. 70 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 77: Figure 62: Adding Staff
5. Click Apply to add the new staff member. IL881 Tek-CARE 500 Installation and Operation Manual • 71 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 78: Figure 63: Add Staff Groups
Groups list. 2. Click the Delete button in the Staff Groups pane. Changes are automatically written to the system. 72 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 79 Refer to for battery information for Tek-CARE wireless transmitters. Tek-CARE Wireless Transmitter Battery Information on page 12 ® ® IL881 Tek-CARE 500 Installation and Operation Manual • 73 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 80: Figure 64: Sf503Es And Sf504Es Battery Replacement
8. Reset the resulting alarm. The pendant is now ready for use. Figure 64: SF503ES and SF504ES Battery Replacement 74 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 81: Figure 65: Sf501Es Screws
SF525ES/UL, SF525/2ES/ UL, SF525ES/UL, UL, SF527ES/UL Battery Figure 70: Open Figure 71: SF502ES SF525/2ES/UL, SF527ES/UL Orientation SF502ES Battery Orientation IL881 Tek-CARE 500 Installation and Operation Manual • 75 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 82 Transmitters register of the Event Monitor. 5. Replace the cover and reinstall the transmitter. 76 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 83: Figure 74: Remove Sf505Es From Bracket
Figure 82: SF515ES/UL Battery Figure 81: Open Figure 80: Remove Orientation and Reset Button SF515ES/UL Case SF515ES/UL From Bracket IL881 Tek-CARE 500 Installation and Operation Manual • 77 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
Page 84 ® • If the Tek-CARE 500 system is part of a network of TekTone systems, select ® ® 78 • IL881 Tek-CARE 500 Installation and Operation Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Page 85 By default, the backup file is saved on the Tek-BRIDGE ® with a file extension of .nc4 located in the C:\Program Files\TekTone\LS450\ Configs directory. If desired, the file may also be saved to another location such as the desktop of the Tek-BRIDGE ®...
Page 86 ® Tek-CARE 500 Programming Worksheet Facility: Wing: Transmitter Model # Location (Room #) Resident Complete Dev #...
Page 87 ® Tek-CARE 500 Programming Worksheet Facility: Wing: Transmitter Model # Location (Room #) Resident Complete Dev #...
Page 88 ® Tek-CARE 500 Programming Worksheet Facility: Wing: Transmitter Model # Location (Room #) Resident Complete Dev #...
Page 89 ® Tek-CARE 500 Programming Worksheet Facility: Wing: Transmitter Model # Location (Room #) Resident Complete Dev #...
Page 90 ® Tek-CARE 500 Programming Worksheet Facility: Wing: Transmitter Model # Location (Room #) Resident Complete Dev #...

TekTone Tek-CARE 500 Installation And Operation Manual

Quick Links

Need help?

Questions and answers

Related Manuals for TekTone Tek-CARE 500

Summary of Contents for TekTone Tek-CARE 500

Table of Contents