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*IMPORTANT*
Vacuum automatically shuts off if Dust Cup is full or Filter is too
dirty, due to overheating.
Please follow these steps to reset the unit:
1. Unplug unit.
2. Empty Dust Cup.
3. Clean Filter.
4. Let unit cool for 20 minutes.
Unit should operate after above steps have been followed. If this
does not fix the issue, call customer service at:
Issues
Hand Vacuum will not operate.
Hand Vacuum will not pick up, or
suction power is weak.
Dust escaping from Hand Vacuum.
Hand Vacuum brushes will not pick up.
1800 663 866 (Australia)
0800 666 783 (NZ),
Possible Causes
No power coming from electrical outlet.
Safety Shutoff Feature temporarily
cuts off power to the unit.
Unit needs servicing.
Dust Cup is full.
Dust Cup filter needs cleaning.
Dust Cup is full.
Dust Cup filter installed incorrectly.
There is a hole in Dust Cup filter.
Dust Cup is full.
Attachment may be clogged.
Solutions
Check fuse or breaker, and replace fuse or
reset breaker if needed.
Unlplug unit, empty Dust Cup, clean Dust Cup Filter
and let unit cool for 20 minutes.
Send/take appliance to an authorized service center.
Call Customer Service.
Empty Dust Cup (see above).
Remove Dust Cup filter and check for object(s)
in air duct and remove. Clean Filter by brushing dust
& dirt clinging to outside of Filter.
Empty Dust Cup.
Review Dust Cup instructions.
Replace Dust Cup filter.
Empty Dust Cup.
Unclog attachment.
Troubleshooting
15
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