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LED meaning
Trouble shooting:
The WiFi connection to the home router is working. The connection to the Pentair server has not been set up.
- Make sure your device is ON and connected to internet.
- The Gateway is automatically configured, provided the DHCP server of your internet home router is activated
(in the vast majority of cases, the DHCP server is activated by default on the installation of your internet home
router). This function can be accessed via the management menu of your internet home router. Refer to your
internet access provider for more details. The Gateway uses the TCP 8883 & 443 port. Make sure that those
ports are open towards the outside.
The WiFi connection to the home router is not working.
- Make sure your device is ON and the WiFi is activated.
- Restart provisioning between the Gateway and the home router.
WiFi provisioning :
=
>1 sec
You have just longly pressed the button.
- Proceed to WiFi provisioning (see following page).
- To exit WiFi provisioning mode before 5 min, press the button more than 1 sec again.
Pairing :
=
< 0.3 sec
You just made a short press on the button.
- Proceed to Pentair' s device pairing (see p8).
- To exit pairing mode before 5 min, press the button less than 0.3 sec again.
Firmware up-date:
An automatic update is in progress. !! Do not unplug the USB (shut down) during that process !!
- Wait for the status to change (this may take some minutes).
An automatic update has failed. Wait for the status to change, Gateway will automatically reattempt an update.
If this status doesn't disappear after 30 minutes, check that your internet connection is functioning properly
and if necessary, contact Pentair technical support on techsupport.poolemea@pentair.com.
Micro cut-off 2 sec spaced = WiFi OK, but no connection to the server
Flashing = no connection to the WiFi
Permanent (time out 5 min) = Long button pressed for WiFi provisioning.
Alternative permanent fast blinking (time out 5 min)
= Short button pressed for pairing (to Speedeo Connect for ex)
Flashing = automatic firmware update (wireless) in progress
Slow flashes = the automatic (wireless) update has failed
6
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