NL Troubleshooting
Malfunction
"E:36 / -10"
"E:36 / -25 / -26"
"E:38 / -25 / -26"
burns.
flashes.
40
Cause and Troubleshooting
Remove any unauthorized extensions from the
▶
water drain hose. Connect device
Pump cover is not fully screwed in.
Make sure that the pump cover is screwed into the
▶
device as far as it will go. The pump cover handle
must be vertical.
Drain pump is clogged.
→
"Cleaning the drain pump", page 35
▶
Drain pump is clogged.
→ "Cleaning the drum", Page 34
▶
if the error is displayed again,
→
"Cleaning the drain pump", page 35
▶
Inlet opening of the rubber sleeve is clogged.
→ "Clean the inlet opening in the rubber sleeve",
▶
Page 38
Water pressure is low.
No solution possible.
The strainers in the water supply are clogged.
▶ Clean the strainers in the water supply.
Water tap is closed.
Open the water tap.
▶
Water supply hose is kinked or pinched.
Make sure that the water supply hose is not
▶
kinked or pinched.
Temperature is too high.
Wait for the temperature to drop.
▶
→ "program cancel", Page 33
▶
Water level is too high.
Start the program pump down.
▶
Laundry is wedged in the door.
Open the door again.
1.
Remove trapped laundry.
2.
Close the door.
3.
To start the program, press Start/Refill.
4.
Door is not closed.
Close the door.
1.
To start the program, press Start/Refill.
2.