Troubleshooting - Kohler K-856-CT Homeowner's Manual

Housing
Flange

Troubleshooting

NOTICE: This section is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Remove the Port
Insert the flange removal tool (provided) into the opening of the port.
Place your thumb against the whirlpool wall while firmly grasping the flange removal tool.
Pull the flange removal tool until the flange pulls free from the housing.
Reinstall the Port
NOTE: Do not use force when reinstalling the port.
Carefully insert the flange into the housing, then lightly push and rotate the flange until it snaps
into position.
Verify the port is installed correctly. Remove and reinstall, if necessary.
Troubleshooting Table
User Keypad and Pump
Symptoms
1. User keypad does
not illuminate when
power button is
pressed or outer ring
is rotated.
2. Motor starts, but all
jets are not
functioning.
1023273-5-C
Probable Causes
A. No power to control.
B. GFCI or RCD tripped.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
D. User keypad does not work.
E. Control does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
Flange Removal Tool
Recommended Action
A. Check wiring and connect power.
B. Reset GFCI or RCD.
C. Check wiring for proper connections.
Replace wiring harness if necessary.
D. Replace user keypad.
E. Replace control.
A. Rotate jet trim counterclockwise to
open.
B. Reinstall jet; check for O-ring damage.
C. Remove blockage.
10
Whirlpool
Kohler Co.