Motorola HK500, HK500+ Quick Start Guide

At a Glance


  1. Microphone
  2. LED status indicator
  3. Multi-function button
  4. USB-C charging port (MFB)
  5. Volume up
  6. Volume down
  7. Boom
  8. Ear hook (open - on, close - off)
  9. Eartip
  10. Earpiece


Plug the Type C cable into the headset's USB-C charging port and connect to the Type C power source.
Note: Fully charge before use. Any attempt to remove or replace your battery will damage your headset.

Connect and go

  1. Turn on Bluetooth on your device.
  2. Turn on your headset.
  3. Follow the voice prompt's instruction.
  4. Select HK500/HK500+ from the Bluetooth menu of your device.

Fit and comfort

Basic operation

To: Buttons
Answer/end a call MFB
Reject a call Volume down x 2s
Mute/unmute On a call: Volume down x 2s Unmute: Volume up x 2s
Change call volume Volume up/down
Last track Volume down x 2s (when music playing on headset)
Next track Volume up x 2s
Play/pause MFB
Pairing mode MFB x 5s (headset is on)
Reset MFB and volume down x 5s
3-way call Buttons
Pick up calls/put calls on hold/switch calls MFB
Reject calls/continue current call Volume down (press and hold)
End current call/ resume on hold calls MFB x 2

Note: Some features are phone and network dependent.

Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.

Connect to the second device

Connect your headset with two devices at the same time:

  1. Before pairing the second device, turn off Bluetooth on the previously paired device. Then pair the second device following the 'Connect and go' section.
  2. Once paired to the second device, your headset is ready to connect with either or both devices when it is turned on.

LED status indicator

Power on Flashes blue x 1s
Power off Flashes red x 2s
Pairing Flashes red and blue alternately
Standby Flashes blue every 5s
Charging Steady red
Fully charged Steady blue
Low battery level Flashes red every 5s

Note: If you are on a call for 1 minute or if there is no activity for 20 seconds, the LED will stop flashing to save battery life. Closing the Boom can also save battery life.

Disposal of the Device (environment)
At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user's guide and/ or box indicates this.

Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area.

European Union Directives Conformance Statement
The following CE compliance information is applicable to Motorola products that carry one of the following CE marks:

Hereby, MZGW declares that this product is in compliance with:

  • The essential requirements and other relevant provisions of RED Directive 2014/53/EU
  • All other relevant EU Directives
  • The Declaration of Conformity can be obtained at

UK Declaration of Conformity
Hereby, MZGW declares that this product is in compliance with the requirements for UKCA marking. The Declaration of Conformity can be obtained at

Imported and distributed by: A.I.&E., Adriaan Mulderweg 9-11, 5657 EM Eindhoven, The Netherlands and Edco UK Ltd, 1st Floor, Two Chamberlain Square, Birmingham, B3 3AX, UK.

Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD., official licensee for this product. MOTOROLA and the Stylized M Logo, are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners.
© 2021 Motorola Mobility LLC.
All rights reserved.

Documents / Resources


Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Motorola HK500, HK500+ Quick Start Guide


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