LG LUDP899 Series Owner's Manual page 56

56 TROUBLESHOOTING
Problem
Dishwasher chimes if
panel is touched during
operation.
Dishwasher did not finish
cycle.
Leaking in front of unit
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
P1, P2, P3, or P4 appears
in display.
n:#, U:#, d:#, t# appearsin
display.
(# = a number)
L0, L1, L2, L3 or L4
appears in display.
CL appears in display.
Possible Cause
Bumping into or touching the control
panel during operation may result in a
disabled button sound. Only the Power,
Start, and Control Lock buttons are
enabled during operation to prevent
cycle settings from being changed
inadvertently.
Door was opened during cycle.
Dishwasher not leveled properly.
Wrong detergent used.
The password for the Wi-Fi that you are
trying to connect to is incorrect.
Mobile data for your smartphone is
turned on.
The wireless network name (SSID) is
set incorrectly.
The router frequency is not 2.4 GHz.
The distance between the appliance
and the router is too far.
The Download cycle is selected.
Test mode is selected.
Rinse Aid Level setting mode is
selected.
Control Lock is activated.
Solutions
• Button sounds can be turned off by
pressing and holding Half Load for three
seconds.
• The end of cycle chime and safety alert
sounds will still sound.
• If the door is opened during a cycle,
the Start key must be pressed within 4
minutes or the machine turns off and all
settings are lost.
• Verify the unit is level from side to side
and from front to back. See leveling
instructions in the Installation section.
• If excessive sudsing is causing the leak,
allow the foam to subside for 24 hours
then clean the inside of the tub with milk.
• Find the Wi-Fi network connected
to yoursmartphone and remove it,
then registeryour appliance on LG
SmartThinQ.
• Turn off the Mobile data of your
smartphone and register the appliance
using the Wi-Finetwork.
• The wireless network name (SSID)
shouldbe a combination of English
letters andnumbers. (Do not use special
characters.)
• Only a 2.4 GHz router frequency
issupported. Set the wireless router
to2.4 GHz and connect the appliance
tothe wireless router. To check the
routerfrequency, check with your
Internet serviceprovider or the router
manufacturer.
• If the distance between the appliance
andthe router is too far, the signal may
be weakand the connection may not be
configuredcorrectly. Move the location
of the router sothat it is closer to the
appliance.
• This is not an error code. This code
indicates the current Download cycle.
• This is not an error code. This code
is used when testing the dishwasher.
Power the unit off and on and the code
will disappear.
• This is not an error code. This code
indicates the current rinse aid level. For
more information, refer to the Adding
Cleaning Agents section.
• This is not an error code. This code
indicates that the control lock is
activated. Press and hold Half Load and
Energy Saver simultaneously for three
seconds.