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OWNER’S MANUAL MODEL PG24WWSB | PG36WWSB A MAJOR CAUSE OF FIRES IS FAILURE TO MAINTAIN REQUIRED CLEARANCES (AIR SPACES) TO COMBUSTIBLE MATERIALS. IT IS OF UTMOST IMPORTANCE THAT THIS PRODUCT BE INSTALLED ONLY IN ACCORDANCE WITH THESE INSTRUCTIONS.
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IMPORTANT SAFETY WARNINGS READ AND FOLLOW ALL INSTRUCTIONS BEFORE INSTALLING AND USING THE APPLIANCE Please read this entire manual before installation and use of this pellet fuel-burning appliance. Failure to follow these instructions could result in property damage, bodily injury, or even death. Contact local building or fire officials about restrictions and installation inspection requirements in your area.
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WARNING CLEANING: • Normal use will create a buildup of ash, Excessive buildup of grease and grease, and creosote inside the grill. creosote may result in a grease fire. If a The grill must be thoroughly cleaned grease fire does occur, turn off the grill after every 50 hours of use or if a using the main power switch and close buildup of grease or creosote is noticed...
GENERAL WARNINGS PRE-USE INSPECTION: • Do not operate appliance under • Use only on a level, stable non- ANY overhead construction. Keep a combustible surface like bricks, concrete minimum clearance of 36 inches (0.9 or dirt. Do not use this appliance on any m) from the sides, front and back surface that will burn or melt like wood, of appliance to ANY construction.
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CLEANING: • Creosote – Formation and need for • Ashes should be placed in a metal removal. When wood pellets are container with a tight fitting lid. The burned slowly, they produce tar and closed container of ashes should be other organic vapors that combine with placed on a non-combustible floor expelled moisture to form creosote.
WELCOME TO THE FAMILY Being a part of the Camp Chef family means more than just using our products, it also provides a sense of community. We know every good time starts with an invitation, and there’s no better enticement than great-tasting food. And the best food, we believe, is cooked with a flame and kissed by smoke.
SPECIAL FEATURES SIDEKICK COMPATIBLE The Sidekick gives you VersaGrillity™. As one of Camp Chef’s 14-inch cooking systems, you can add a griddle, grill box, artisan oven, pot, and more. It easily mounts to the side of your Woodwind Pro and offers 28,000 BTU—perfect for searing.
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STAINLESS STEEL CONSTRUCTION Materials matter. We used stainless steel construction to resist the normal wear and tear of dents and scratches but also withstand a variety of weather elements including high heat. double-walled cutout render PROGRESSIVE HEAT DESIGN Once the hardwood pellets are burned, heat is directed to each side of the grill enveloping the entire chamber with consistent temperatures.
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SPECIAL FEATURES ASH CLEAN OUT SYSTEM Unlike other pellet grill companies, our Ash Clean out System allows for the user to easily clean out the burn cup and dispose of the ashes. Before each cook, simply pull the lever and dump out the ash — it’s that easy. To learn more see page 19.
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WIFI CONTROLLER CONTROLLER FUNCTIONS Rotate the dial to scroll through menus, adjust temperatures, or smoke settings. Press the dial to select. Set temperature: Use this setting to set your temperature (160 - 400˚F). Rotate the dial to the desired temperature and press to confirm. Bypass: Use bypass in the case of power failure/accidentally outage or you need to restart the grill and it is still hot.
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WIFI CONTROLLER Set smoke level: Use this setting to adjust the smoke level. Rotate dial to the desired smoke setting and press to confirm. The smoke setting can be adjusted from 1-10. Only available from 160 - 350°F A smoke setting of 1 will produce less smoke and maintain a more even temperature.
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Feed: This setting is used to feed pellets to the burner and should only be used in the following scenarios: 1. The first time you use the grill to fill the auger tube. 2. Anytime you inadvertently run the hopper out of pellets or if you want to change pellet variety.
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3. Turn the grill controller on using the main power switch on the controller. 4. Open the Camp Chef Connect app and follow the setup instructions for connecting the grill to your home 2.4GHz WiFi network.
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CAMP CHEF CONNECT APP FUNCTIONS The Camp Chef Connect app lets you do everything the controller can do and more. Probes: Your grill comes with four probe ports. Organize your probes by naming them within the app and assigning them target temperatures.
GRILL OPERATION - FIRST TIME BEFORE YOU TURN YOUR GRILL ON Make sure the grill is a minimum of 36” from all combustibles. Use on a level, stable non-combustible surface. Do not use this pellet grill on any surface that will burn or melt. Do not operate under any overhead construction.
GRILL OPERATION START UP Now that your pellet grill has been properly seasoned, you are ready to start your wonderful relationship with your new grill. Follow these instructions every time you operate your grill: 1. Ensure the hopper is filled with premium, food 2.
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7. Select SET SMOKE and set your smoke 8. Open the lid of the pellet grill and leave open number. Only available from 160°F - 350°F. during the entire startup cycle. 9. When the startup cycle is finished the controller will display the temperature and the lid can be closed, allowing the pellet grill to reach and maintain the set temperature.
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Make sure to insert the probe tip into the thickest part of the meat and not touching any bone. 14. Select your probe on the controller or on your Camp Chef app and set an alarm at your desired temperature.
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SHUTDOWN Use the SHUTDOWN option every time you are finished with your cook. 16. Select SHUTDOWN from the main menu. In this 17. After 20 minutes the grill will turn off. setting the fan will remain on for 20 minutes to finish burning any pellets in the burn cup.
SMOKE BOX OPERATION COOKING Now that you’ve got your Woodwind Pro smoking, let’s dial in the smoke flavor! Visit www.campchef.com/ recipes for some great recipe ideas on what to do with your smoke enhancing Smoke Box. 1. For added smoke flavor, add extra wood or 4.
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If you’re a pellet head like we are at Camp Chef, you’ll find yourself doing this routine more often. Luckily, it’s quite simple. Don’t forget about the internal temperature probe.
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Remove creosote buildup from updraft walls. The use of Camp Chef pellets is recommended Look for places inside your grill where grease has but not required. Camp Chef pellets are 100% built up.
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FREQUENTLY ASKED QUESTIONS Do you need to use pellets all the Pellets are the main source of fuel on this pellet grill. If you add time? Even if you are not wanting to the sidekick accessory, you can add the option of cooking with smoke the food? propane as well.
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Is it normal for smoke to be coming There is a gasket around the smoke box, but this is not airtight out from the smoke box? either. Sometimes the air flow inside the grill will force smoke to escape around the smoke box and other small holes in the body when using the smoke box.
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Can I run one grill with multiple Yes. Each grill you set up will be connected to your Camp Chef mobile devices? Connect user account. You can run a grill on any device that is logged in to your account.
TROUBLESHOOTING Why does my grill not turn on after Make sure the grill is plugged into a powered outlet. Check switching the power button to the the circuit breaker and/or GFCI switch, or test the outlet using on position? another appliance. Unplug the grill and check the fuse on the bottom face of the controller.
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TROUBLESHOOTING Why won’t my grill connect to WIFI? This may be due to a number of factors. Use the following to troubleshoot: 1. Make sure your grill is in range of your WiFi router. 2. Ensure you have a 2.4gHz WiFi network in range. 3.
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TROUBLESHOOTING - ERROR CODES SENSOR This is an error code that occurs with the meat probe. Check to see if you have your meat probe inserted into the port on the faceplate. If you have your meat probe inserted, try unplugging the probe and then plugging it back in.
Camp Chef No-Hassle Warranty: Here at Camp Chef we stand by our products and take pride in our customer service. Because of this, your new Camp Chef product comes with a No-Hassle Warranty. We warrant that our products will be free from defects in all materials and workmanship (excluding paint and finish) for the Warranty Coverage Period described below.
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REPLACEMENT PARTS MODEL PG24WWSB Item Part Number Description Quantity Item Part Number Description Quantity PG24SG-5 Upper Grate PG24WWSB-16 Grease Catch PG24-70 Lower Grate PG24WWSB-17 Smoke Box Exterior Insulation PG24WWSB-2 Vent PG24WWSB-18 Smoke Box Interior Insulation PG24LS-8 Lid Hinge PG24WWSB-19 Smoke Box Cover Plate...
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REPLACEMENT PARTS MODEL PG36WWSB Item Part Number Description Quantity Item Part Number Description Quantity PG24SG-5 Upper Grate PG24WWSB-16 Grease Catch PG24-70 Lower Grate PG24WWSB-17 Smoke Box Exterior Insulation PG24WWSB-2 Vent PG24WWSB-18 Smoke Box Interior Insulation PG24LS-8 Lid Hinge PG24WWSB-19 Smoke Box Cover Plate...
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PG24-25 Shear Pin With Nut PG24CL-4 Auger Guard PG24-23 Auger Bushing PGC24-18 Lid Magnet PGC24-8 Auger PGC24-12 Hopper Handle PG24-26 PG24WWSB-1 Controller PG24-27 Fan Impeller PG24CL-10 Controller Knob PG24-21 Hot Rod PG24CL-5 Guard Plate PG24-78 Burn Cup PG24-89B Meat Probe Black...
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CONTROLLER WIRING DIAGRAM RTD Sensor Controller White Black Power Cord 4A 125V 4 amp 125V 5 x 20 MM Fast Blow Fuse MOLEX Connector Hot Rod Burner Blower Fan Auger Motor...
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