Thales MissionLINK Certus 350 Installation Manual
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Thales MissionLINK Certus 350 Installation Manual

Thales MissionLINK Certus 350 Installation Manual

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This document contains technology controlled for export by the U.S. Department of Commerce in
accordance with Export Administration Regulations. Diversion contrary to U.S. law prohibited.
Installation Guide 84465 Rev. H
COPYRIGHT © 2022
Installation Guide 84465 Rev. H
THALES DEFENSE & SECURITY, INC.
ALL RIGHTS RESERVED
MissionLINK
Installation Guide for Certus 350 and Certus 200
MAY 2022
JUNE 2017
®
JUNE 2017
JUNE 2017
i

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Summary of Contents for Thales MissionLINK Certus 350

  • Page 1 This document contains technology controlled for export by the U.S. Department of Commerce in accordance with Export Administration Regulations. Diversion contrary to U.S. law prohibited. Installation Guide 84465 Rev. H COPYRIGHT © 2022 Installation Guide 84465 Rev. H THALES DEFENSE & SECURITY, INC. ALL RIGHTS RESERVED...
  • Page 2 RECORD OF CHANGES Date Description of Change Author Rev A June 2018 Initial Release SJacques Rev B Sept 2018 ECN: 42141 SJacques  Update based on Beta user feedback and Testing Rev C Jan 2020 ECN 43088 SJacques  kbps Added 700 ...
  • Page 3 Thales and others. No title to or ownership of any proprietary rights related to any Product is transferred to User or any Customer pursuant to the use of this product. The purchase of any Thales products shall not be deemed to grant either directly or by implication or otherwise, any license under copyrights, patents, or patent applications of Thales or any third party software providers, except for the normal, nonexclusive, royalty free license to use that arises by operation of law in the sale of a product.

  • Page 4: Table Of Contents

    Table of Contents ......................... 1-1 NTRODUCTION ......................1-1 QUIPMENT VERVIEW Terminal Unit (TU) ......................1-2 Broadband Active Antenna (BAA) ..................1-5 LINK K ..............1-6 ISSION ONTENTS AND CCESSORIES ......................2-1 ENERAL UIDELINES ..............2-1 OOLS AND UPPLIES EEDED FOR NSTALLATION Preparation ..........................
  • Page 5 List of Figures 1-1 M LINK S ..........1-1 IGURE ISSION YSTEM WITH ONNECTED ARDWARE 1-2 T (TU) ....................1-2 IGURE ERMINAL 1-3 T (TU) LED ..................1-3 IGURE ERMINAL 1-4 T (TU) F ............1-4 IGURE ERMINAL RONT ANEL ETAIL 1-5 T (TU) B...
  • Page 6 SAFETY ® The Thales MissionLINK system should only be installed by a qualified installer of land electronic systems. Improper installation could lead to system failure or could result in injury. The following are general safety precautions and warnings that all personnel must read and understand prior to installation, operation and maintenance of the MissionLINK system.
  • Page 7 ANTENNA RADIATION HAZARDS To comply with FCC Radio Frequency radiation exposure limits, the antenna must be installed at a minimum safe distance as shown below. WARNING During operation, the antenna radiates high power at microwave frequencies that can be harmful to individuals. While the unit is operating, personnel should maintain a safe from the antenna.
  • Page 8 FCC Information Certus 350 FCC Identifier: OKCMF350BV Contains FCC ID: OKCWROOM32U NOTE Certus 200 FCC Identifier: OKCMF200BV Contains FCC ID: OKCWROOM32U NOTE Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital...
  • Page 9 Industry Canada Information Certus 350 Industry Canada: 473C-MF350BV Contains IC: 473C-WROOM32U NOTE Certus 200 Industry Canada: 473C-MF200BV Contains IC: 473C-WROOM32U NOTE Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
  • Page 10 Installation Guide 84465 Rev. H...
  • Page 11 Installation Guide 84465 Rev. H...
  • Page 12 THALES DEFENSE & SECURITY, INC. Declaration of Conformity with Radio Equipment Directive The undersigned of this letter declares that the following equipment complies with specifications of Radio Equipment Directive (2014/53/EU) concerning Radio & Telecommunications Equipment. Equipment included in this declaration...
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  • Page 18: Introduction

    After initial start-up, for more detailed operational procedures, refer to the MissionLINK User Manual (Document # 84468) located on the Thales website and also accessible through the terminal’s Management Portal. A typical MissionLINK user setup that includes standard kit items, accessories and user provided items such as a POTS phone, VoIP phones and a computer is shown in Figure 1-1.

  • Page 19: Terminal Unit (Tu)

    Terminal Unit (TU) The Terminal Unit (TU) supports voice and data communications in a land mobile or terrestrial fixed environment. The TU is capable of supporting wireless voice and data that links the user with the Iridium satellite network. The TU, depending on Line of Site (LOS) and Low Earth Orbiting (LEO) Satellites, will be able to maintain satellite connectivity while experiencing conditions varying from urban canyons to high vibration from road movement.

  • Page 20: Figure 1-3 Terminal Unit

    The TU has three status LEDs on the top of the unit that indicate status of system power-up, satellite connection and the Wi-Fi. Figure 1-3 Terminal Unit (TU) LEDs Table 1-1 Terminal Unit LED Status Indicator Description System Solid GREEN System functioning properly Flashing GREEN System busy (Booting up)

  • Page 21: Figure 1-4 Terminal Unit

    The Indicator Colors are: Solid Green: Operational Flashing Green: Start-up or in progress of configuring or acquiring NOTE service. Solid Red: fault requires user attention (Open Management Portal Alerts) Flashing Red: critical fault requiring immediate attention. For additional information, refer to CHAPTER 3 TROUBLESHOOTING The TU front panel (left to right) has a main power button, one RJ-14 connector for POTS (Plain Old Telephone Service) Phone(s), three PoE (Power over Ethernet) RJ-45 connectors for VoIP phones or Ethernet-based devices, and one WAN (Wide Area Network) connector primarily used...

  • Page 22: Broadband Active Antenna (Baa)

    The TU back panel (left to right) has a Wi-Fi antenna connector, reset button, SIM Card slot, GPIO (I/O) connector, 10-32Volt DC input connector, 12Volt DC power input, antenna connector, and chassis grounding lug. Figure 1-5 Terminal Unit (TU) Back Panel Detail Broadband Active Antenna (BAA) The BAA is a separate unit that connects to the TU through a single coaxial cable.

  • Page 23: Missionlink Kit Contents And Accessories

    MissionLINK Kit Contents and Accessories The following kits can be purchased and accessories/spares ordered separately, depending on your requirements and/or needs. Table 1-2 Standard Kit, MissionLINK Certus 350, List of Equipment Part Number Description ® MF350BV Standard Kit, MissionLINK Certus 350**...

  • Page 24: Table 1-3 Base Kit , Mission

    Table 1-3 Base Kit, MissionLINK Certus 350, List of Equipment Part Number Description ® MF350BV-1 Base Kit, MissionLINK Certus 350 Part Number Description  1600899-1 Broadband Active Antenna (BAA), Certus 350  ® 3402174-1 Quick Start Guide (QSG) MissionLINK ...

  • Page 25: Table 1-5 Availablem

    Kit, Terminal Unit, Mounting Hardware 1100789-501 Mounting Template, Terminal Unit 3900011-1 Mounting Template, BAA (Certus 350 only) 3900013-1 Thales SureLINK IP Handset Kit 1100818-501 Power Supply, AC/DC 12V – 160W 84670-001 Cable AC Power with USA Plug Type B IEC 60320-C13 854024-001 Connect Blk 6 ft.

  • Page 26: General Guidelines

    3. Conduct an inventory of all components and parts using the equipment packing list provided with the equipment. Any missing items and/or shipping damage should be reported immediately to Thales Customer Service Department (Tel: (800) 324-6089 or email customer.service@thalesdsi.com). Installation Guide 84465 Rev. H...

  • Page 27: Precautions During Installation

     Mount as far away from other antennas (HF, VHF, UHF, Inmarsat L-Band antennas) as possible to avoid interference.  Use a Thales approved RF cable designed for MissionLINK. Do not alter the provided cable prior to installation. It is recommended to weather seal the connection at the antenna on permanent installations to prevent corrosion and water intrusion.

  • Page 28: Installation Of The Certus 350 Broadband Active Antenna (Baa)

    Installation of the Certus 350 Broadband Active ANTENNA (BAA) The Standard MissionLINK Certus 350 kit includes these hardware kits whereas as the Base MissionLINK 350 kit does not include them but can be ordered as accessories. The guidelines below are based on the use of these kits during installation.

  • Page 29: Certus 350 Antenna Dimensions And Hole Pattern

    Certus 350 Antenna Dimensions and Hole Pattern Figure 2-1 Antenna Dimension and Hole Pattern Installation Guide 84465 Rev. H...

  • Page 30: Magnetic Mounting Detail

    Magnetic Mounting Detail Figure 2-2 Magnetic Mount Antenna Table 2-1 Magnetic Mount Kit Components (PN 1100790-501) Item Description Part Number Number Standoff, Adapter Male-Male 2401953-1 Magnetic Encased 5/16” THK 32lb Pull MNT- 599000-001 Hole M5 Rubber BLK Installation Guide 84465 Rev. H...
  • Page 31 1. Assemble Items No. 1 (3x) and 2 (3x) (included with Antenna Mounting Hardware Kit PN 1100790-501) to antenna at the three perimeter mounting points as shown in Figure 2-2 and hand tighten. Do Not tool tighten or torque the mounts. Doing so could cause damage to the unit.

  • Page 32: Hard Mounting Detail

    Hard Mounting Detail Figure 2-3 Hard Mount Antenna Table 2-2 Installation Kit, Mounting Hardware (Land) (PN 1100792-501) Item Description Part Number Number Screw, Button HD Socket Cap M6x1x14mm A4- 82769-002 70 (ISO 7380) SS Screw, Socket Cap Button HD TFL M6x1x30mm 82780-030-RC A4-70 SS DIN 7380 Washer, Split M6 (DIN 127B) A4 L/W SS...
  • Page 33 Mounting Hardware Installation Kit (PN 1100792-501) may contain additional hardware spares. The quantity listed in the above table reflects what is required for installation. NOTE Mounting screws (1, Figure 2-3) listed in two lengths to accommodate mounting plate thickness of .12 to .24 inches. NOTE Mounting surface in contact with the antenna must be flat.

  • Page 34: Installation Of The Certus 200 Broadband Active Antenna (Baa)

    5. Assemble screws (1) with flat washers (3) and split lock washers (2) as shown in Figure 2-2 and torque to requirements. 6. Connect coaxial cable as shown in Figure 2-3 and hand tighten. 7. After connecting the cable to the antenna (Figure 2-3), wrap the connector with self- vulcanizing tape to ensure a water-tight seal.

  • Page 35: Figure 2-4 Certus 200 P

    U bolts can be rotated vertically to accommodate horizontal pole or rail mounting NOTE The Center hole is used for mounting a Certus 200 ™ VesseLINK antenna and is not used to mount the MissionLINK antenna. NOTE Figure 2-4 Certus 200 Premium L-Bracket Pole Mount (1100855-503) Table 2-3 Certus 200 Premium L-Bracket Pole Mount Contents Item No.

  • Page 36: Certus 200 Antenna Dimensions And Hole Pattern

    Hard Mount Currently a hard mounting kit is not available for this antenna, but user provided M4 stainless steel screws could be used in the same mounting locations as the magnetic mounts shown in Figure 2-6. Use care not to over-tighten screws into the threaded mounting holes as they are only 4mm deep.

  • Page 37: Installing The Tu

    The MissionLINK TU is designed for ease of installation with four corner mounting locations for direct mounting. Figure 2-7 and Table 2-4 show the Thales TU mounting kit with part number 1100789-501 It is recommended that the TU be mounted in a cool dry place leaving sufficient room (3 in.
  • Page 38 TU can be mounted in any orientation but for best performance, it is recommended that it is mounted horizontally with the Thales logo facing up. This will give the best protection against NOTE any spills or dripping water and allows for the best heat transfer.
  • Page 39 Figure 2-9 Installing SIM Card and Engaging the Lock d. Secure the SIM Card cover once the SIM Card has been locked into place to prevent moisture or dust intrusion. (Figure 2-) Figure 2-10 Secure the SIM Card Cover 5. Connect the RF cable that goes to the antenna. It is strongly recommended that the TU be grounded to vehicle ground or earth ground for added protection against surges and static discharge.

  • Page 40: Connecting Power To The Tu

    Connecting Power to the TU The TU has two power connections available:  DC Operation for vehicles operating from 12 or 24 Volt DC batteries: 10-32 Volts DC power cable (Part # 855024-020): o RED + ( 10-32VDC) o BLACK – ( GND) o Yellow (Ignition Switch) ...

  • Page 41: Dc Power Connection

    DC Power Connection Installations using the DC power cable (PN 855024-020) should use the red and black primary power wires as well as the yellow ignition wire as the ON/OFF switching source. The TU will turn OFF with the vehicle’s ignition switch when the yellow ignition line is connected, so it is important to make that connection in the vehicle if desired (see Figure 2-).
  • Page 42 Figure 2-13 24V DC Power Connection 2-17 Installation Guide 84465 Rev. H...

  • Page 43: System Status Indicators

    System Status Indicators Now that the system installation is complete, press the power button on the TU. In Figure 2-, from Left to Right these are: System (Overall System Status), Satellite (Satellite Connection Status) and Wi-Fi (Wireless Network Status). Figure 2-14 Terminal Unit (TU) LEDs Table 2-5 Terminal Unit LED Status Indicator Description...
  • Page 44 The Indicator Colors are: Solid Green: Operational Flashing Green: start-up or in progress of configuring or acquiring NOTE service. Solid Red: fault requires user attention (Open Management Portal Alerts) Flashing Red: critical fault requiring immediate attention. For additional information, refer to Chapter 3 Troubleshooting 2-19 Installation Guide 84465 Rev.

  • Page 45: Troubleshooting

    TROUBLESHOOTING Troubleshooting Table 3-1 Troubleshooting PROBLEM SOLUTION  Flashing GREEN light indicates that it is acquiring the satellite. If it continues to flash for more than 5 minutes, Satellite LED Flashing check that the antenna has a clear view of the sky. GREEN ...
  • Page 46 PROBLEM SOLUTION Verify that the Gateway number is not assigned to any other Calls unexpectedly drop phone. If it is, your Gateway call may drop unexpectedly. To when using Gateway correct this, remove the duplicate number. Cannot connect to the Data sessions default is OFF.
  • Page 47 PROBLEM SOLUTION If you receive a message similar to this, another user is attempting to use the same IP Address as your computer. Network Error  Connect Wi-Fi antenna and ensure it is secured tightly  If walls or metal obstructions are between the TU and the Wi-Fi device, move closer to the TU or move the TU to a better location with less obstructions No or Weak Wi-Fi Signal...
  • Page 48 PROBLEM SOLUTION  Check TU for Green lights, If green light is on Unit has Power  Push power button on front of TU.  Check that the power source is providing 10-32V and is not current limited.  Check connection of the 10-32V DC cable has correct Terminal Unit does not polarity.

  • Page 49: Technical Specifications

    TECHNICAL SPECIFICATIONS Technical Specifications Table 4-1 Technical Specifications Description Parameters Technical Uplink (TX) 1616 to 1626.5 MHz Frequency of Operation Downlink (RX) 1616 to 1626.5 MHz FDMA spacing 41.667 KHz Channelization TDMA Timing 8.3ms Slot in a 90ms window Channels Available 240 channels Certus 200 Certus 350...

  • Page 50: Temperature

    Temperature Table 4-2 Operating and Storage Temperatures Description Temperature Range Broadband Active Operating Temp -40°C to +55°C Antenna Storage Temperature -60°C to +85°C Terminal Unit Operating Temp -30°C to +55°C Storage Temperature -40°C to +85°C Physical Characteristics Table 4-3 Physical Characteristics Parameters Description Certus 200...

  • Page 51: Connector Details

    Connector Details General Purpose Inputs / Outputs (GPIO) The DB-15 connector with Pin out shown in Figure 4-1. See User Manual for additional information. Figure 4-1 GPIO Connector Pin Detail Table 4-4 GPIO Connector Pin Definition Pin No Name Description GND1 Ground Audio_In +...

  • Page 52: Tu 12V Connection Detail

    TU 12V Connection Detail Type: KPPX-4x connector (or similar) shown in Figure 4-2. PIN NO OUTPUT 2, 4 1, 3 VIEW INTO END OF MATING CONNECTOR Figure 4-2 12V Input and Mating Connector Detail TU 10-32VDC Connection Detail Type: 684M7W2103L201 connector (or similar) shown in Figure 4-3. A1 = V+ /10-32VDC A2 =V- /GND Pin 5 = Ignition...

  • Page 53: Acronyms / Glossary

    ACRONYMS / GLOSSARY Acronyms / Glossary Table 5-1 List of Acronyms Acronym Description Alternating Current Application Programming Interface Broadband Active Antenna Broadband Application Electronics Broadband Core Transceiver Built In Test Decibel Direct Current DHCP Dynamic Host Configuration Protocol DTMF Dual Tone Multi-Frequency Enhanced Broadband ETSI European Telecommunications Standards Institute...

  • Page 54: Table 5-2 List Of Definitions

    Smart Battery Charger Subscriber Identity Module Session Initiation Protocol SMBus System Management Bus Satellite Vehicle Transmission Control Protocol TDSI Thales Defense & Security, Inc. Transport Layer Security Terminal Unit User Datagram Protocol UL/DL Uplink/Downlink VLAN Virtual Local Area Network VOIP...
  • Page 55 Acronym Description ETSI European Organization that maintains standards for Information Telecommunications and Communications applicable to fixed and mobile Standards Institute radio platforms GPIO General Purpose General use pins Inputs/Outputs High Gain Antenna External antenna that connects to the via a coaxial cable.
  • Page 56 Acronym Description Transport Layer Security TLS is on the standard way that computers on the internet transmit information over an encrypted channel. Terminal Unit Electronic equipment that contains the BCX and the User Datagram Protocol Connectionless transmission model with minimum , no- handshaking protocol UL/DL Uplink/Downlink...
  • Page 57 INDEX Acronyms / Glossary ..........................5-1 Connector Details General Purpose Inputs / Outputs (GPIO) ..................... 4-3 TU 10-32VDC Connector ........................4-4 TU 12V Connector ..........................4-4 Equipment Overview Broadband Active Antenna ........................1-5 Terminal Unit ............................1-2 Installation BAA Hard Mounting Detail ........................2-7 BAA Magnetic Mounting Detail ......................
  • Page 58 Technical Specification Physical Characteristics ......................... 4-2 Technical Specifications ........................4-1 Temperature ............................4-2 Troubleshooting ..................................3-1 Index-2 Installation Guide 84465 Rev. H...

  • Page 59: Appendixa Certus 350 Antenna Mounting Template (Pn 3900013-1

    Appendix A Certus 350 Antenna Mounting Template (PN 3900013-1) Installation Guide 84465 Rev. H...

  • Page 60: Appendixb Terminal Unit Mounting Template (Pn 3900011-1

    Appendix B Terminal Unit Mounting Template (PN 3900011-1) Installation Guide 84465 Rev. H...
  • Page 61 Thales Defense & Security, Inc. 22605 Gateway Center Drive | Clarksburg MD 20871 Toll-Free 1.800.324.6089 | Phone: 240.864.7000 | Fax: 240.864.7920 Email: Customer.Service@thalesdsi.com | Website: www.thalesdsi.com...

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