Troubleshooting Your Mr. Coffee Coffeemaker - Mr. Coffee EJ Series User Manual

EJ SERIES IB-FINAL:Layout 2 10/13/2009 12:06 AM Page 18
TROUBLESHOOTING YOUR MR. COFFEE
Your MR. COFFEE ® Coffeemaker has been carefully designed to give you many years of trouble-free service. In
the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential
problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center.
PROBLEM
THE "BREW NOW"/ON
LIGHT DOES NOT LIGHT UP • There's a power outage.
THE COFFEE IS
NOT BREWING
THE COFFEEMAKER
ONLY BREWS WATER
THE COFFEEMAKER
BREWS SLOWLY
THE FILTER BASKET
OVERFLOWS
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® COFFEEMAKER
POSSIBLE CAUSE
• The appliance is unplugged. • PLUG UNIT IN.
• WAIT FOR POWER TO
BE RESTORED.
• The appliance is unplugged. • PLUG UNIT IN.
• There's a power outage. • WAIT FOR POWER TO
BE RESTORED.
• The water reservoir is empty. • CHECK THE WATER
WINDOWS.
• The filter basket is not • INSERT FILTER BASKET
properly inserted. CORRECTLY.
• The decanter is not • PLACE DECANTER
placed all the way on CORRECTLY ON
the warming plate. WARMING PLATE.
• There are no coffee grounds • ADD THE DESIRED
in the filter basket. AMOUNT OF COFFEE
TO THE FILTER.
• The coffeemaker needs cleaning. • CLEAN COFFEEMAKER
AS DESCRIBED IN
"CLEANING AND
MAINTAINING"
SECTION.
• The filter basket is not • INSERT FILTER BASKET
properly inserted. CORRECTLY.
• The decanter is not • PLACE DECANTER
placed all the way on CORRECTLY ON
the warming plate. WARMING PLATE.
• The decanter lid is • PLACE LID ON THE
not on decanter. DECANTER.
• Too many coffee grounds • REMOVE FILTER
were placed in the filter. DISCARD
GROUNDS. IF PAPER
FILTER, REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
• The decanter was removed from • TURN OFF AND
the warming plate for more than UNPLUG
30 seconds. THE UNIT. ALLOW TO
COOL. WIPE UP THE
SPILL. DO NOT SET
HOT DECANTER BACK
ON THE WET
WARMING PLATE OR
IT MIGHT CRACK.
TROUBLESHOOTING YOUR MR. COFFEE
PROBLEM
SOLUTION
THE COFFEE IS NOT HOT
THE COFFEE TASTES BAD
THE GROUNDS ARE IN
THE COFFEE
Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at
POSSIBLE CAUSE
• There's a power outage.
• Auto SHUT-OFF has been activated.
• Coffee grounds other than
for an automatic drip coffeemaker
were used.
• The ground coffee-to-water ratio
was unbalanced.
• The coffeemaker needs cleaning.
• The filter is not properly seated
in the basket.
• The filter collapsed.
Do you still have questions? You can call us toll-free at the MR. COFFEE
www.mrcoffee.com.
® COFFEEMAKER
SOLUTION
• WAIT FOR POWER TO
BE RESTORED.
• FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
• USE COFFEE GROUNDS
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
• USE CORRECT
GROUND
COFFEE-TO-WATER
RATIO.
• CLEAN COFFEEMAKER
AS DESCRIBED IN
"MAINTAINING YOUR
COFFEEMAKER"
SECTION.
• SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
• REMOVE FILTER AND
REPLACE.
®
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