Faq - TCS FBI6110 Product Information

03/2013
Error
The indication for oper-
ational readines of the
Video -Streamer is not
active.
I'm not able to access
the Video Streamer
with my browser
The browser starts, but
there is no image.
There is only a blue
screen.
The image of the ana-
logue camera is weak
with very low contrast.
There is only a distort-
ed image.
No short message is
received the video in-
door station.
TCS TürControlSysteme AG, TCS Hotline Germany: hotline@tcsag.de
Cause
The Video Streamer is not
supplied with voltage.
The PC is not located in
the same network segment
as the Video Streamer.
The JavaScript certificate
was not installed correctly.
The used browser does
not support Java.
There is no camera signal
at the Video Streamer.
The video wires are twist-
ed.
Incorrect input of the short
message PIN.
Incorrect input of the group
digit
25

FAQ

 Check if the Video Streamer is connected with the
®
TCS:BUS of the front-door station.
 Check if the power supply and control unit is con-
nected to the TCS:BUS
 Measure the DC voltage between the a- and P-
terminals. The value should be at least 24 V.
Check the network settings or ask your administra-
tor.
 Start the browser manually. Enter the URL (IP
address) of your Video Streamer into the address
line.
 A window opens, in which you should install a cer-
tificate.
 Confirm the request for the installation.
 You should see an image now.
Activate Java within the browser settings.
 Check if there is an incoming video signal at V1
and V2 by using a two-wire video receiver
(FVW1001) and a monitor.
 In case of long lines, strengthen the video signal
by using the active video distributor FVY1200.
 Measurement 1: (b or M to V1),
result DC 2 ... 7 Volt,
 Measurement 2: (b or M to V2),
result DC 2 ... 7 Volt,
 In case of 0 V there is a short-circuit after b/M,
in case of 20 ... 26 V a short-circuit after P or a.
 Check the matching resistors.
 Use ev. a FVY1200 to strengthen the signal.
Switch off the TCS:BUS
 Correct the PIN and try it again.
 Ensure that the PIN have 4 digits.
 Ev. change the PIN under settings \ General, page
15.
 Control the group membership.
 Check, if the digit in the field "Group" is similar to
the digit, which you assigned to this group within
TM
configo .
 Ev. change the group digit.
Subject to technical changes.
PI_FBI6110-uk
Solution
®
and voltage-supplied.
®
and exchange the wires.
2 A