If the paper is not exiting the printer:
1
Open the upper rear door.
2
Slowly remove the jammed paper to avoid tearing it.
3
Close the upper rear door.
4
Touch Continue.
230 paper jam
Rear paper jams
1
Remove the standard tray.
2
Open the lower rear door.
3
If you do not find the jam, push the tab down.
4
Remove the jammed paper.
5
Close the lower rear door.
6
Insert the standard tray.
7
Touch Continue.
Front paper jams
1
Remove the standard tray from the printer.
2
Push the tab down.
3
Remove the jammed paper.
4
Insert the standard tray.
5
Touch Continue.
241–245 paper jams
1
Pull out the tray indicated on the display.
2
Remove any jammed paper, and then insert the tray.
3
Touch Continue.
4
If the jam message persists for a 250- or 550-sheet tray, then
remove the tray from the printer.
5
Remove the jammed paper, and then insert the tray.
6
Touch Continue.
2
Finding more information
Finding information about the
printer
Check the User's Guide for information on:
•
The touch screen and its applications
–
Setting up and using printer software
–
Caring for and maintaining the printer
–
The latest comprehensive User's Guide is available on our Web
site at www.lexmark.com/publications.
Check the Lexmark Support Web site—support.lexmark.com
•
—for:
E-mail support
–
Live chat support
–
Telephone support numbers and hours of operation for
–
your country or region (also available on the printed
warranty that came with your printer)
Note: Select your country or region, and then select your
product to view the appropriate support site.