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How to Use eHELP
[eHELP] is the detailed operating instructions built into
the TV, and gives a more detailed explanation for a
better understanding of the operation of each feature.
[eHELP] covers all models. Some features described
≥
in [eHELP], therefore, may not be available on certain
models. Refer to this manual, the menus of the TV,
etc. to check your model's actual features.
1
Display [eHELP]
[Main Menu]
If the [eHELP] has been accessed previously since
≥
the TV was turned on, the confirmation screen is
displayed to select whether to go to the [First page] or
to the [Last viewed page].
2
Select the menu
To access [How to use]
≥
(green)
3
Select the item
Example:
≥
To return to the previous screen / field
24
English
[Help]
[eHELP]
1 select
2 access
1 select
2 access
FAQs
Before requesting service or assistance, please follow
these simple guides to solve the problem.
≥
For details, refer to [eHELP] (Support > FAQs).
It takes several seconds to display the image after
turning the TV on
When turning the TV on, the panel adjustment is
≥
performed. It is not a malfunction.
The TV does not switch on
Check the mains lead is plugged into the TV and the
≥
mains socket.
The TV goes into Standby mode
Auto power standby function is activated.
≥
The remote control does not work or is intermittent
≥
Are the batteries installed correctly?
Has the TV been switched on?
≥
The batteries may be running low. Replace them with
≥
new ones.
Point the remote control directly at the TV's remote
≥
control signal receiver (within about 7 m and a
30 degree angle of the signal receiver).*
Situate the TV away from sunshine or other sources of
≥
bright light so they do not shine on the TV's remote
control signal receiver.*
If you are trying to use voice controls, is the remote
≥
control registered (paired) with the TV?
≥
If the solutions above do not fix the problem,
deregister (unpair) the remote control, then
register (pair) it again.
control does not respond" (p. 19)
When infrared communication is used
No image is displayed
Check the TV is turned on.
≥
Check the mains lead is plugged into the TV and the
≥
mains socket.
Check the correct input mode is selected.
≥
Is [Luminance Level], [Contrast], [Brightness] or
≥
[Colour] in the Picture menu set to the minimum?
Check all required cables and connections are firmly
≥
in place.
(p. 20)
(p. 18)
"When the remote
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