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1.5 Warranty terms and exclusions
If the purchase of this product includes warranty coverage, warranty is provided in line
with local regulations and subject to the product being installed and used for the purposes
as designed, and as described within the appropriate equipment documentation.
Warranty will be applicable where the customer has used only genuine spare parts and
has performed maintenance in accordance with Electrolux Professional user and mainte-
nance documentation made available in paper or electronic format.
Electrolux Professional strongly recommends using Electrolux Professional approved
cleaning, rinse and descaling agents to obtain optimal results and maintain product effi-
ciency over time.
The Electrolux Professional warranty does not cover:
• service trips cost to deliver and pick up the product;
• installation;
• training on how to use/operate;
• replacement (and/or supply) of wear and tear parts unless resulting from defects in ma-
terials or workmanship reported within one (1) week from the failure;
• correction of external wiring;
• correction of unauthorized repairs as well as any damages, failures and inefficiencies
caused by and/or resulting from;
– insufficient and/or abnormal capacity of the electrical systems (current/voltage/fre-
quency, including spikes and/or outages);
– inadequate or interrupted water supply, steam, air, gas (including impurities and/or
other that does not comply with the technical requirements for each appliance);
– plumbing parts, components or consumable cleaning products that are not approved
by the manufacturer;
– customer's negligence, misuse, abuse and/or non-compliance with the use and care
instructions detailed within the appropriate equipment documentation;
– improper or poor: installation, repair, maintenance (including tampering, modifica-
tions and repairs carried out by third parties not authorized third parties) and modifica-
tion of safety systems;
– Use of non-original components (e.g.: consumables, wear and tear, or spare parts);
– environment conditions provoking thermal (e.g. overheating/freezing) or chemical (e.
g. corrosion/oxidation) stress;
– foreign objects placed in- or connected to- the product;
– accidents or force majeure;
– transportation and handling, including scratches, dents, chips, and/or other damage
to the finish of the product, unless such damage results from defects in materials or
workmanship and is reported within one (1) week of delivery unless otherwise agreed;
• product with original serial numbers that have been removed, altered or cannot be
readily determined;
• replacement of light bulbs, filters or any consumable parts;
• any accessories and software not approved or specified by Electrolux Professional.
Warranty does not include scheduled maintenance activities (including the parts required
for it) or the supply of cleaning agents unless specifically covered within any local agree-
ment, subject to local terms and conditions.
Installation manual
17
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