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FAQs and Troubleshooting Guide (Cont.)
The temperature inside the
freezer is too cold.
The temperature of the external
freezer surface is warm.
There is a popping or cracking
sound when the compressor
comes on.
There is a bubbling or gurgling
sound, like water boiling.
There are vibrations; what is
causing them? How can I stop
the vibrations?
Moisture forms on the inside
freezer walls.
Moisture forms on the outside of
the freezer.
The lid will not close properly.
Heavy build-up of frost on the lid
seal.
14
(AU) 1300 886 649 (NZ) 0800 836 761 |
• The freezer temperature is set too cold. Select
a warmer temperature and allow several hours
for the temperature to stabilise.
• The unit is running in "Super Freezing" mode.
• The exterior freezer walls can be warmer than
room temperature. This is normal while the
compressor works to transfer heat from inside
the freezer cabinet.
• Metal parts undergo expansion and
contraction, just as hot water pipes. This is
normal. The sound will level off or disappear as
the freezer continues to run.
• Refrigerant (used to cool the freezer) is circulat-
ing throughout the system. This is normal.
• Check to ensure that the appliance is on a
level surface.
• The floor is uneven or weak. The appliance
rocks on the floor when it is moved slightly. Be
sure your floor can adequately support it.
• Put a piece of metal or timber underneath
parts of the appliance to level it.
• The appliance is touching the wall. Re-level the
appliance and move it away from the wall.
• Hot and humid weather increases the internal
rate of frost build-up. This is normal.
• The lid is slightly open.
• The lid is kept open too long, or is opened too
frequently. Open the lid less often.
• The lid is slightly open, causing cold air from
inside the freezer to meet warm, moist air
from the outside.
• The freezer is not on a level surface.
• The gasket is dirty.
• The storage basket is out of position.
• Carefully warm the leaking sections of the
lid gasket (seal) with a hair dryer (on a cool
setting). At the same time, shape the warmed
lid gasket by hand until it sits correctly and
provides an airtight seal.
After Sales Support
tempo.org/support
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