STATEMENT The content of this manual should not be changed without prior written permission. Deli Group Co., Ltd. reserves the right to make any change on the technology, parts, software and hardware of this product. If you need addi- tional information about this product, please feel free to contact Deli Group Co., Ltd.
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• Do not use the electrical outlet if it’s not compatible with the power cord plug. • You should only use standard multi-outlet power strips. 2) You should only use the adapter provided in this package. • It is not safe to use other adapters. 3) Do not unplug it by pulling on the power cord •...
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6) Other matters to note. Leave enough space around the printer for operation and maintenance pur- pose Keep the printer away from water, direct sunlight, strong light and heat sources. Do not use or store the printer in places with high temperature, high humidi- ty or heavy pollution.
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4.WEEE (Waste Electrical and Electronic Equipment) The symbol placed on the product indicates that the item should not be mixed with general household waste. If such waste is not properly managed, it may harm both environment and human health. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of ma-...
1 PRODUCT INTRODUCTION 1.1 Brief introduction DL-801P(NEW)/DL-801PN is a thermal receipt printer with an automatic cutter. The printer features high print quality, high speed and great stability and it is widely used to work with POS systems in catering industry and other occasions that require on-site real-time printing of receipts.
1.3 Unpacking checklist 1) Unpack the printer and save the packing materials in case you need to repack the printer for shipping or storage. 2) Please contact the dealer for any defect and/or missing of accessory. Printer USB cable Installation CD Power cord Power adapter User manual...
1.4 Physical appearance and components top cover paper outlet power switch operation panel rubber roller cutter status indicator Power indicator paper feed button paper status indicator Baud rate switch cash drawer connector Power connector serial port USB port...
2.2 Technical specifications of printer consumables 2.2.1 Continuous paper parameters 1) Paper type: Thermal receipt paper 2) Paper width: support 80±0.5mm/ 58±0.5mm print paper. 3) Paper thickness: 4) Recommended paper Type manufacturer FD210,PD150R,PD160R OJI Paper CO., LTD. 2.2.2 Notes Note: 1) Please use recommended paper or equivalent quality paper. Using the wrong types of paper may affect the printing effect and will shorten the lifespan of the printhead 2) Do not paste the paper to the core of the paper roll;...
2.3 Printing / cutting position 2.3.1 Printing position 80±0.5mm print paper 58±0.5mm print paper paper width:79.5±0.5mm paper width:57.5±0.5mm print area width 72mm print area width 48mm 2.3.2 Cutting position Cutting position First line printing position Type Cutting position(L1) DL-801P(NEW)/DL-801PN 8.5mm...
3 Installation and Operation 3.1 Loading the paper roll 1. Stand in front of the printer and follow the arrow to open the receipt cover by pushing it up. (The arrow diagram is shown below); 2. Please remove the paper roll inside the paper compartment, if there are any.
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4. If you are printing with a 58 mm paper roll, put the paper holder into the groove of the paper compartment first, and then load the paper roll in a direc- tion as described in step 3 (as shown in the figure below). 5.
3.2 Connecting the power cord 1. Make sure the printer's power switch is off (O). 2. Connect the power adapter to the printer. 3. Connect the power cord to the power adapter. 4. Plug the power cord into the other end of the power supply. Off...
3.3 Connect to the cash register 1) Make sure the power switch of the printer is off; 2) Insert the cash register connecting cable into the cash register port on the back of the printer. Warning: The cash register interface can only be connected to a cash register device with a voltage of 24V (it should not be connected to a telephone line, etc.).
3.5 Printing test 3.5.1 Printing a self-test page When the printer is initially installed, or if there are any problems with the printer, you can execute the self-check program to confirm the following status. Hardware version, printer parameter setting status, If you confirm no problems with the printer after the self-check, such as printing quality and related setting information of external devices, please check other devices or software.
4 Interface signal DL-801P(NEW)/DL-801PN printer supports cash drawer interface and multi- ple communication interfaces: serial interface (RS-232), network interface (RJ-45), USB interface, cash drawer interface. 4.1USB Signal Pin number name VBUS 4.2 Cash drawer Signal Pin number name Drawer 1...
4.3 Power interface Signal Pin number name + 24V Caution: 1) It is strictly forbidden to plug and unplug the communication cable when power is on; 2) Acoid running telecommunications cabling in parallel with power wiring; 3) Shielded communication cable shall be adopted...
4.4 Other optional interfaces Serial port (9-pin) DL-801P(NEW) printer serial interface adopts a 9-pin D-type connector, and is compatible with RS-232 standard. Signal Pin number name Network port The Ethernet interface of the DL-801PN printer is compatible with the RJ-45 standard.
5 Troubleshooting If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Please contact your dealer or manu- facturer for assistance. 5.1 Printer stops functioning Possible Problem Solution Cause Printer has Connect the no power printer power...
5.3 Problems during printing Problem Possible Cause Solution check if the paper roll paper roll installs incorrectly installs correctly Replace with Printing paper is not qualified recommended thermal paper Print is light or spotty Clean the print head or Print head or rubber roller is dirty rubber roller Increase the print density low density print setting...
5.5 Paper jam handling 1, When the cutter is jammed, do not open the top cover of the paper com- partment to avoid damage to the cutter 2, Use your hands to grasp the convex rods on both sides of the arrow at the same time and pull them up to open the top cutter cover.
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3, Please adjust the gear in the direction of the yellow arrow on the cutter film until the blade returns to the proper position, as shown in figure (2). cutter When cutter is jammed, the blade is the blade is invisible if has visible if it doesn't return to home posi- retuned to home position.
6 CLEANING THE PRINTER Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer.When dirty, clean the print head as follows ※ Caution 1) Make sure to turn the printer power off prior to cleaning. 2) Turn the printer off...
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