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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill,
washer stops working
or wash light remains
on (indicating that the
washer was unable to fill
appropriately) (cont.).
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes.
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Small items may have been caught
in pump or between basket and
tub, which can slow draining.
Use a cycle with a low spin speed.
The washer may be tightly packed
or unbalanced.
Check plumbing for correct drain
hose installation. Drain hose
extends into standpipe farther
than 4.5" (114 mm).
Too much detergent causing
suds to slow or stop draining
and spinning.
Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed
spin for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal, leading
to longer cycle times and longer dry times. Evenly arrange the
wet load for balanced spinning. Select the Drain & Spin cycle
to remove excess water. See "Using Your Washer" for loading
recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse & Spin. Do not add
detergent.
Solution
13
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