Senquip ORB Faq

SENSOR CONNECTIVITY MADE EASY
Senquip ORB FAQ
This document is a collection of responses to questions that are commonly asked by new users of the Senquip ORB
range of products. If you can not find an answer to your question below, please contact us at
support@senquip.com.
I've logged into the webserver but there is no data showing.
The ORB measures data during every measurement cycle. Once measured, if there is a connection available the ORB
sends the data and then erases it, ready for the next measurement cycle. If you have accessed the ORB webserver
and the ORB has not yet executed a measurement cycle, there may be no data to show. Data will show if you
remain logged into the webserver and a scheduled measurement cycle occurs.
I can't see the ORB on my local Wi-Fi network.
If you know an ORB IP address on your local Wi-Fi network then you can login to the ORB's webserver provided it is
active. The ORB webserver will be inactive if the ORB is asleep unless you have selected the "Webserver always on"
option. The webserver will also be disabled if GSM or Wi-Fi and GSM communication options have been chosen as it
is a significant security risk to leave the webserver active if the ORB is operating on an open network like the
internet.
I've enabled GPS but I'm not seeing any GPS data.
In order to supply GPS data such as position, speed and number of satellites, the ORB needs to connect to the GPS
satellite constellation. It is likely that the ORB is mounted in a location where it can't make contact with the GPS
satellites or where reception is poor. Make sure that the ORB is mounted with the cable gland down and that there
is no significant metal above the ORB. In poor reception areas, the ORB may require more time to acquire GPS data.
Try increasing the GPS Max Time to 240 or even 360 seconds.
I'm not receiving data on every measurement interval.
When a measurement interval is complete, the ORB will attempt to send the data via Wi-Fi (if enabled) and then via
GSM (if enabled) . If the ORB is unable to send the data, by default, it will be discarded and the ORB will return to
sleep. In areas where Wi-Fi and GSM coverage is poor, some data may be lost. If it is important that data is
collected for every measurement interval, enable the Online Buffer in endpoint settings. When the buffer is enabled,
if data cannot be sent at the end of a measurement cycle, the data will be saved to memory and sent when
connection is achieved.
I'm not sure if my Wi-Fi network is reliable enough to operate the ORB on Wi-Fi only.
Wi-Fi networks can be affected by the number of transceivers, the geometry of the site and the environment in
which the ORB is mounted. To receive information of the quality of the connection made by the ORB to your
network, enable the Report Network Info option in endpoint settings.
I have many ORBs installed and I'm struggling to identify them.
Once you have many ORB's installed, it can be difficult to identify which ORB is performing which function. It is
highly recommended that each ORB is named using the Device Name setting when first installed and that ORB's are