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Faults and what to do about them.
en
Faults
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The appliance restarts the
spin cycle several times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Water remaining in the
care product compart-
ment i.
Odours in the washing
machine.
The o indicator has lit up
in the touch display. Foam
may also be leaking from
the detergent drawer.
Loud noises, vibrations
and machine "wander-
ing" during the spin cycle.
The touch display does
not work while the appli-
ance is running.
There are noises after the
programme starts
sensoFresh î.
Water stains on dry laun-
dry after the
sensoFresh î pro-
gramme.
42
Cause/remedy
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is Less iron selected? ~ Page 30
■
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly redistributing the laundry.
Not a fault – the foam detection system is active – a rinse cycle has been
■
activated.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary.
■
Run the äDrum Clean î or Î Cottons 90 °C programme without laundry.
Add standard washing powder or a detergent that contains bleach.
To prevent foaming, only use half the amount of detergent recommended
Note:
by the detergent manufacturer. Do not use detergents that are intended for wool
or delicates.
Have you used too much detergent?
Mix one tablespoon of fabric softener with half a litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items made
with down).
Use less detergent for the next wash cycle.
Is the appliance level? Level the appliance. ~ Page 16
■
Are the appliance's feet secured? Secure the appliance's feet. ~ Page 16
■
Have the transport braces been removed? Remove the transport braces.
■
~ Page 14
Has there been a power failure?
■
Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
■
breaker/replace the fuses.
If the fault occurs repeatedly, call the after-sales service.
■
Not a fault – the appliance is filled with water to create mist and operating
noises from the fan can be heard.
Was residual water removed before laundry was added?
■
Level the appliance. The active oxygen treatment can only work properly if
■
the appliance is levelled correctly.
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