Related Manuals for Gemalto AT9000 MK2
Summary of Contents for Gemalto AT9000 MK2
- Page 1 Gemalto Document Reader AT9000 MK2 User Guide Document: DT-01898 Version: Date: August 2017...
- Page 2 Introduction Important Notices By using the Gemalto Document Reader AT9000 MK2 product range (the “Product”), you (the “User”), agree to be bound by the following terms and conditions. Because use of the Product varies widely and is beyond the control of Gemalto the user is responsible for determining whether the Gemalto Product is fit for a particular purpose and suitable for user’s application.
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Page 3: Electromagnetic Compatibility (Emc)
Document Reader AT9000 MK2 User Guide Introduction Preface This user guide describes the features and functions of the Gemalto Document Reader AT9000 MK2 (PV60-xx-xx-xx). Revision History Version Date Description Feb 27, 2013 Release version June 2015 Updated contact info Feb. 2016... - Page 4 Document Reader AT9000 MK2 User Guide Introduction NO MODIFICATIONS. Modifications to this device shall not be made without the written consent of Gemalto. Unauthorized modifications may void the authority granted under FCC Rules permitting the operation of this device. Product Labelling U.S.
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Page 5: Disposal - European Directive 2002/96/Ec
Do not send equipment back to Gemalto unsolicited. Packing for Transportation When packing this product for repair or shipment, carefully disconnect the cables and power supply and pack in the original inner and outer packaging cartons. - Page 6 To reduce the risk associated with hazardous voltage which, if not avoided, could result in death or serious injury: Do not use the reader with any AC power supply other than the provided Gemalto AC power supply. Do not use AC power supply and/or power cord if damaged.
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Page 7: Table Of Contents
Document Reader AT9000 MK2 User Guide Introduction Table of Contents Electromagnetic Compatibility (EMC) ..........................3 FCC/Canada Radio Frequency Rules and Regulations ...................... 3 Disposal - European Directive 2002/96/EC ......................... 5 Packing for Transportation ..............................5 Introduction ..................................8 Supported documents and formats ............................. 8 Imaging features ................................ -
Page 8: Introduction
Introduction 1. Introduction The Gemalto AT9000 MK2 Full Page Readers are intelligent, Optical Character Recognition (OCR), full- image capture and Radio Frequency IDentification (RFID) devices that provide automated data capture from a variety of personal identification documents, including ePassports, passports, visas and other travel documents. - Page 9 Document Reader AT9000 MK2 User Guide Introduction Page 9 of 33...
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Page 10: Imaging Features
.NET and Visual C#® Gemalto Confirm Laminate imaging with tamper detection Physical design features The Gemalto Document Reader AT9000 MK2 family has the following physical design features: Supports single-handed operation. Semi-enclosed removable hood holds document in place during reading. -
Page 11: Security Features
Travel document quality assurance Security features The Gemalto Document Reader AT9000 MK2 can help the operator detect forged or counterfeit documents. Reading the UV features printed in fluorescent inks on a document provides inspectors with color images of covert document security features. -
Page 12: True-Color/Anti-Glare Technologies
Introduction True-color/anti-glare technologies Anti-glare technology, ambient light compensation and true color imaging ensure that the Gemalto Document Reader AT9000 MK2 will deliver superior, accurate images of challenging documents in demanding conditions, including those with holographic laminates. Without Anti-Glare Technology With Anti-Glare Technology... -
Page 13: Reader Components
Document Reader AT9000 MK2 User Guide Introduction Reader components The Gemalto Document Reader AT9000 MK2 is a small desktop device with: A window for scanning documents Device status and activity lights Back panel ports for communication, power, and security ... - Page 14 To reduce the risk associated with hazardous voltage which, if not avoided, could result in death or serious injury: Do not use the reader with any AC power supply other than the provided Gemalto AC power supply. Do not use AC power supply and/or power cord if damaged.
- Page 15 Document Reader AT9000 MK2 User Guide Introduction An adjustable document clip located above the document window ensures that documents, regardless of their thickness, easily slide into the reader and are held flat during scanning. Page 15 of 33...
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Page 16: Installing The Reader
Document Reader AT9000 MK2 User Guide Installing the Reader 2. Installing the Reader This chapter explains how to install the Gemalto Document Reader AT9000 MK2 software and connect the reader to the PC. Before you begin Before you install the reader, you need to meet the following requirements: ... -
Page 17: Install The Software
To install the reader software: 1. Download the latest SDK software from the link. Click on the Gemalto Document Reader SDK x.x.x Setup.exe link and save the exe file to a known location on the PC (for example, the desktop). -
Page 18: Power On The Reader
Document Reader AT9000 MK2 User Guide Installing the Reader To reduce the risk associated with hazardous voltage which, if not avoided, could result in death or serious injury: Do not use the reader with any AC power supply other than the provided Gemalto AC power supply. - Page 19 Document Reader AT9000 MK2 User Guide Installing the Reader Click Select. Verify that the Ready light (blue) is on and the Reader State in the lower left is “Enabled”. The reader is ready to accept documents. Select the test card (DS-00031 or DS-00034) supplied with the reader.
- Page 20 Document Reader AT9000 MK2 User Guide Installing the Reader Page 20 of 33...
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Page 21: Reading Documents
(when there is OCR data), followed by barcode recognition. The AT9000 MK2 with RFID option can detect and read information encoded on contactless integrated circuits (chips) in passports and ID cards. Whether the chip is in the front or rear cover, the data page, or any other page, the reader's antenna will detect and read the chip. - Page 22 Document Reader AT9000 MK2 User Guide Reading Documents Reading standard documents This section describes proper document placement for typical documents. When reading typical documents the booklet slides under the clip against the document guide. To read a standard document: Hold the document open as you place it on the document window.
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Page 23: Maintenance
Maintenance 4. Maintenance The Gemalto Document Reader AT9000 MK2 has no user-serviceable parts but its glass surface must be cleaned on a regular basis. For extensive repairs, return the reader to Gemalto service depot. See page 32 for more information. -
Page 24: Replacing The Document Glass
Document Reader AT9000 MK2 User Guide Maintenance 3. To re-attach the document hood, ensure that the pin on the right of the hood is correctly seated before pressing down on the tabs on the left of the hood. Replacing the document glass You can replace the glass in the document window if it becomes damaged. - Page 25 Document Reader AT9000 MK2 User Guide Maintenance 4. Gently slide the glass to the back of the reader while being careful not to damage or remove the rubber gasket seal. Page 25 of 33...
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Page 26: Adjusting The Document Clip Height
Document Reader AT9000 MK2 User Guide Maintenance 5. Before inserting the replacement glass the gasket should be inspected and wiped with a damp dust-free cloth. Special care is needed to NOT damage gasket. If the gasket is damaged the IP rating will be compromised. - Page 27 Document Reader AT9000 MK2 User Guide Maintenance 3. Using an 1/8-inch hex screwdriver, adjust the height of the set screw (located near the top-left corner of the document glass): Turn clockwise to lower the default height of the document clip ...
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Page 28: Specifications
Document Reader AT9000 MK2 User Guide Specifications 5. Specifications Physical Dimensions Specifications Length: Without smartcard module: 19 cm (7.5 inches) With smartcard module: 20 cm (8.0 inches) Width: 16.2 cm (6.4 inches) Height: 15.7 cm (6.2 inches) 125 x 88 mm (4.92 x 3.47”) Imaging Window 4.0 mm (0.157") tempered glass *... - Page 29 Document Reader AT9000 MK2 User Guide Specifications ISO Support 7816 Class A and AB Contact Sliding contact 8 contacts - ISO location Regulatory Directives 2014/35/EU Low Voltage Directive Information and 2014/30/EU EMC Directive Standards 2014/53/EU RE Directive 2002/96/EC Waste Electrical and Electronic Equipment...
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Page 30: Troubleshooting
Document Reader AT9000 MK2 User Guide Troubleshooting 6. Troubleshooting Use the following table to identify and correct common issues encountered when using the reader. Symptom Possible Causes Recommended Actions The LEDs do not come on There is no power to the reader. - Page 31 Document Reader AT9000 MK2 User Guide Troubleshooting The document is not orientated For details on document placement, see “Reading standard documents” on page correctly on the scanning window. The demo application is not The application may already be Verify that only one copy of the application working.
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Page 32: Customer Service
A detailed description of the actions taken to correct the problem The serial number of the reader (located on the reader’s bottom panel) Contacting GTS Once you have the above information, contact Gemalto’s Global Technical Services at technical.service@gemalto.com Page 32 of 33... -
Page 33: Returning The Reader For Maintenance
2. Initiate Call – The system manager should contact Gemalto GTS via telephone, or email. GTS will request a detailed description of the problem along with the serial number of the unit. It is the customer’s responsibility to include or have on hand all pertinent information.
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