Mac Os X Users - LaCie 301949 User Manual

Problem: I'm receiving file transfer error messages.
Q: Did you get an "Error -50" message while copying to a FAT 32 volume?
A: When copying files or folders from a computer to a FAT 32 volume, certain characters cannot be
copied. These characters include, but are not limited to:
? < > / \ :
Check your files and folders to ensure that these types of characters are not being used.
The easiest solution is to check for incompatible characters in file names, change them, then
resume file transferring.
If this is a recurrent problem or you can't find the files with incompatible characters, consider
reformatting the drive to NTFS (Windows users) or HFS+ (Mac users). See .
Formatting and Partitioning
Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep
mode?
A: Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power
by spinning down when you set your computer to sleep mode, and when the computer is awoken
from sleep, it may not give the drive enough time to spin-up from its sleep mode.

Mac OS X Users

Problem: The drive icon doesn't appear on my desktop.
Q: Are both ends of the USB cable firmly attached?
A: Check both ends of the USB cable and make sure that they are fully seated in their respective
ports. Try disconnecting the cable, waiting 10 seconds, and then reconnecting it, or trying a
different USB cable. If the drive is still not recognized, restart your computer and try again. Still not
working? Read on.
Q: Is the drive receiving sufficient power?
A: If the drive is connected to your computer via USB and does not appear in Apple System Profiler,
the drive may not be receiving enough power from the USB bus on your computer. Try connecting
the USB power cable as described in section .
Cables and Connectors
Q: Is your Finder configured not to show hard drives on the desktop?
A: Go to your Finder and check if Preferences > General tab > Show these items on the desktop:
and then Hard Disks is selected. If not, go on to the next topic.
Q: Is your drive mounting on the operating system?
A: Open Disk Utility (Applications > Utilities > Disk Utility). If the drive is listed in the left-hand
column, check your Finder preferences to see why it's not being displayed on the desktop. If that is
not helpful, you may need to format your drive. See .
Formatting and Partitioning
17 | LaCie User Manual