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LaCie 2big USB 3.0
User Manual
Table of Contents
1. Introduction .............................................................................................................. 4
1.1. Minimum System Requirements ..................................................................................................... 5
1.2. Box Content ................................................................................................................................ 6
1.3. Views of the Drive ........................................................................................................................ 7
1.4. Cables and Connectors ................................................................................................................ 9
2. Setting Up Your LaCie 2big USB 3.0 ....................................................................... 10
2.1. Connect the Interface Cable ....................................................................................................... 11
2.2. Turn the Drive On ...................................................................................................................... 12
2.3. Disconnecting Your Hard Drive ................................................................................................... 13
3. RAID ....................................................................................................................... 14
3.1. About RAID Modes . .................................................................................................................... 14
3.1.1. RAID 0 (FAST - High performance) .................................................................................... 14
3.1.2. JBOD (Just a bunch of disks) ............................................................................................ 15
3.1.3. RAID 1 (SAFE - Data protection) . ....................................................................................... 16
3.2. Changing the RAID Mode . .......................................................................................................... 17
3.3. Removing and Installing Drives . ................................................................................................... 19
3.4. Formatting and Partitioning . ........................................................................................................ 20
3.4.1. File System Formats ......................................................................................................... 20
3.4.2. Formatting for Window XP Users ....................................................................................... 22
3.4.3. Formatting for Windows Vista and Windows 7 Users . .......................................................... 25
3.4.4. Formatting for Mac Users ................................................................................................. 29
4. Troubleshooting ..................................................................................................... 31
4.1. LED Status Indicators .................................................................................................................. 32
4.2. Basic Troubleshooting Topics ...................................................................................................... 33
5. Contacting Customer Support ................................................................................. 34
5.1. LaCie Technical Support Contacts ............................................................................................... 35
6. Warranty Information ............................................................................................. 36
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DESIGN BY NEIL POULTON
Table of Contents
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Summary of Contents for LaCie 301534
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Page 1: Table Of Contents
Table of Contents 1. Introduction ... 4 1.1. Minimum System Requirements ... 5 1.2. Box Content ... 6 1.3. Views of the Drive ... 7 1.4. Cables and Connectors ... 9 2. Setting Up Your LaCie 2big USB 3.0 ... 10 2.1. Connect the Interface Cable ... 11 2.2. Turn the Drive On ... 12 2.3. Disconnecting Your Hard Drive ... 13 3. RAID ... 14 3.1. About RAID Modes ..14 3.1.1. RAID 0 (FAST - High performance) ... 14 3.1.2. JBOD (Just a bunch of disks) ... - Page 2 LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Copyrights Copyright © 2010 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval sys- tem, or transmitted in any form or by any means, electronic, mechanical, photo- copying, recording or otherwise, without the prior written consent of LaCie.
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Page 3: General Use
3 stalling Drives. IMPORTANT INFO: Any loss, corrup- tion or destruction of data while using a LaCie drive or drive system is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your... -
Page 4: Introduction
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 1. Introduction Congratulations on the purchase of your new LaCie 2big USB 3.0. The 2big USB 3.0 is the ultimate approach to a flexible RAID (Redundant Array of Independent/Inexpensive Disks) solution, with its ability to manage various RAID levels for a wide range of applications. Since needs differ among all users, the LaCie 2big USB 3.0 allows you to choose between faster transfer rates or file mirroring with a simple flip of a switch. For high-speed demanding programs, such as video editing or graphics, you may choose RAID 0 (FAST). If data backup is important, RAID 1(SAFE) will keep a copy of each file on the 2big’s two disks. Providing greater integrity and avail- ability than standard hard disk storage, RAID technology is one of the best means to protect your data. With the USB 3.0 interface, you will experience enhanced transfer rates to compliment whatever RAID level you choose. Quick Links Click a topic: Connect the Interface Cable ✦... -
Page 5: Minimum System Requirements
LaCie 2big USB 3.0 must be connected to a USB 3.0 port. If your computer does not have a USB 3.0 port, you may add a USB 3.0 PCI-Express card (desktop computer) or a USB 3.0 ExpressCard 34 (portable). LaCie offers a wide selection of pe- ripherals, including expansion cards. Visit the LaCie web site at www.lacie.com/accessories. TECHNICAL NOTE: The USB 3.0 interface may require addi- tional drivers to operate on your computer. Please confirm that... -
Page 6: Box Content
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 1.2. Box Content Your LaCie 2big USB 3.0 package contains the system tower and an accessories box containing the items listed below. LaCie 2big USB 3.0 SuperSpeed USB 3.0 cable (compatible with USB 2.0) Power supply kit LaCie Utilities CD-ROM Quick Install Guide 2-in-1 RAID modification and drive removal tool IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging. 2big USB 3.0 SuperSpeed USB 3.0 | Hi-Speed USB 2.0 Quick Install Guide... -
Page 7: Views Of The Drive
LaCie 2big USB 3.0 Introduction • DESIGN BY NEIL POULTON User Manual page 7 1.3. Views of the Drive Front View The blue LED (A) on the front of the LaCie 2big USB 3.0 serves as a status indicator for the RAID, and an on/off button (see Auto Power and Manual Shut Off for more information on the auto power function). See troubleshooting section 4.1. LED Status Indicators for more information. -
Page 8: Rear View
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Rear View Drive status LED Drive tray handle Drive lock USB 3.0 port Power input connection RAID confirmation button RAID selection switch CAUTION: To avoid overheating, the LaCie 2big USB 3.0 should be installed in a well-ventilated area and in such a way as to main- tain sufficient airflow across the controller chips. Please use the in- cluded stand and rubber feet which elevate the 2Big and allow for better heat dissipation. Environmental Requirements: Temperature: 0 – 35° C (32 – 95° F) Operation Humidity: 20 – 80%, non-condensing Storage Humidity: 10 – 90%, non-condensing DESIGNED BY NEIL POULTON Fast JBOD Safe Confirm Fig. 02 Introduction page 8... -
Page 9: Cables And Connectors
USB is a serial input/output technology for connecting periph- eral devices to a computer or to other peripherals, such as USB hubs. Hi-Speed USB 2.0 is a common interface that supports high speed devices such as hard drives, CD/DVD drives, and digital cameras. SuperSpeed USB 3.0 offers transfer rates up to ten times faster than its predecessor. Included USB 3.0 Cable Your LaCie drive is shipped with a SuperSpeed USB 3.0 cable, to ensure maximum data transfer performance when connected to a SuperSpeed USB 3.0 port (up to 5 Gb/s). The cable is also backward compatible to accommodate Hi-Speed USB 2.0 ports (up to 480 Mb/s). TECHNICAL NOTE: The USB 3.0 interface may require addi- tional drivers to operate on your computer. Please confirm that... -
Page 10: Setting Up Your Lacie 2Big Usb 3.0
User Manual 2. Setting Up Your LaCie 2big USB 3.0 This section covers the installation and configuration of the LaCie 2big USB 3.0. Follow the steps below to power on and configure your 2big USB 3.0: Step 1: 2.1. Connect the Interface Cable Step 2: 2.2. -
Page 11: Connect The Interface Cable
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 2.1. Connect the Interface Cable 1. Plug one end of the interface cable into the corresponding port (USB 3.0 or USB 2.0) on your host computer. 2. Connect the other end of the cable to the matching port on the 2big USB 3.0. Fig. 04 DESIGNED BY NEIL POULTON USB 3.0 Fast JBOD Safe Confirm Setup page 11... -
Page 12: Turn The Drive On
Always remove the AC adapter before transporting your LaCie drive. Failure to remove the adapter may result in damage to your drive and will void your warranty. TECHNICAL foreign country thanks to its 100-240 Volt power supply. To be able to use this feature, you may need to purchase an appropriate adapter or cord. LaCie accepts no responsibility for any damage to the drive resulting from the use of an inappropriate adapter. Using an adapter other than one authorized by LaCie will void your warranty. Fast JBOD Safe Confirm NOTE: You may use your LaCie drive when in a Setup page 12... -
Page 13: Disconnecting Your Hard Drive
06 – Windows XP A message will appear, detailing the devices that the Eject icon controls, i.e. “Safely re m ove…” Select the disk you wish to un- mount. You will then be given the following message: “‘The USB Mass Storage Device’ device can now be safely removed from the system”. It is now safe to disconnect the device. Windows Vista/Windows 7 Users From the System Tray located in the lower right-hand side of your screen, click on the plug icon (note the white check mark inside a green circle). Fig. 07 – Windows Vista/Windows 7 Us- ersA message will appear, detailing the devices that may be safely unmounted. Fig. -
Page 14: Raid
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3. RAID 3.1. About RAID Modes This section will help you decide which RAID mode is right for your application. RAID Mode RAID 0 (FAST) JBOD RAID 1 (SAFE) 3.1.1. RAID 0 (FAST - High performance) The 2big USB 3.0 is pre-configured in RAID 0, the faster level of RAID. Requiring at least two drives, RAID 0 stripes data onto each disk. The available capacities of each disk are added together so that one logical volume mounts on the computer. In the event that one disk in the array fails, all the files become inaccessible because parts of each string of data have been writ- ten to all the disks. See Fig. Applications RAID 0 is ideal for users who need maximum speed and capacity. Video editors working with very large files may use... -
Page 15: Jbod (Just A Bunch Of Disks)
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.1.2. JBOD (Just a bunch of disks) When the 2big USB 3.0 is set to JBOD, each drive is considered a separate device, similar to individual hard disk drives. Each disk will mount on your computer as separate hard drives, divided into the partitions created by your operating system’s disk manage- ment utility. One great advantage of JBOD is the use of the full capacity of both drives. Also, in the event of a single drive failure, files stored on the healthy drive are not lost. However, this con- figuration offers none of the benefits of RAID 0 (speed) or RAID 1 (complete data protection). Applications JBOD can be used with any application. In the event of a single drive failure, files on the healthy drive will not be lost. However, choosing to forgo RAID 0 and RAID 1 does... -
Page 16: Raid 1 (Safe - Data Protection)
Applications ✦ Maximum data safety ✦ RAID 1 reduces the total available capacity by 50% because two copies of the data are saved. (Fig. 12). If one Disk 1 Fig. 12 CAUTION: Your LaCie 2big USB 3.0 comes preconfigured in RAID 0, which provides faster transfer rates and allows access to the whole storage capacity. Unlike RAID 1, it does not provide any security. If a drive fails, all data will be lost. If you are concerned about data security, LaCie highly recommends changing your 2big USB 3.0 to RAID 1. See section 3.1. About RAID more information. page 16 Disk 2... -
Page 17: Changing The Raid Mode
RAID available to the 2big USB 3.0 before following the steps below. IMPORTANT INFO: Changing the level of RAID will require that you format the LaCie 2big USB 3.0. Please back up any data stored on the LaCie 2big USB 3.0 before following the steps below. CAUTION: Your LaCie 2big USB 3.0 comes preconfigured in RAID 0, which provides faster transfer rates and allows access to the whole storage capacity. Unlike RAID 1, it does not provide... - Page 18 LaCie 2big USB 3.0 RAID • DESIGN BY NEIL POULTON User Manual page 18 IMPORTANT INFO: You must partition the disk drives after changing the RAID mode. See section 3.4. Formatting and Par- titioning. CAUTION: Disk drives must be inserted correctly in the 2big USB 3.0 before changing the RAID level. TECHNICAL NOTE: The drive status LEDs on the rear of the 2big USB 3.0 will blink with disk activity. See 4.1. LED Status Indicators for more information on LED behavior.
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Page 19: Removing And Installing Drives
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.3. Removing and Installing Drives In the event that an individual hard disk fails in the LaCie 2big USB 3.0, please contact your LaCie reseller or LaCie Customer Support. Please replace a defective hard drive only with a new drive provided by LaCie. For drive removal and replacement pro- cess, please follow the steps below. - Page 20 LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual To Install a Drive: 1. If the 2big USB 3.0 is configured in RAID 0, turn the device off and unplug it. If the 2big USB 3.0 is configured in RAID 1, you can leave it turned on and continue to step 2. 2. Carefully insert the drive tray into an empty drive bay. When the drive tray is almost flush, you will feel a bit of resistance. Press the drive tray handle firmly until the drive snaps into place and it is in line with the back pane of the 2big USB 3.0. 3. Use the 2-in-1 tool to lock the drive lock. Turn the lock until the grooves are vertically oriented. The drives are locked when both locks are vertical. TECHNICAL NOTE: Data is still accessible during a RAID 1 rebuild. The 2big USB 3.0 can be disconnected from the worksta-...
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Page 21: Formatting And Partitioning
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.4. Formatting and Partitioning The 2big USB 3.0 comes pre-formatted in NTFS, optimized for Windows XP, Windows Vista, and Windows 7. Please read the fol- lowing information on file system formats for Windows and Mac operating systems to determine if you need to reformat the 2big USB 3.0. See sections 3.4.2. Formatting for Window XP 3.4.3. Formatting for Windows Vista and Windows 7 3.4.4. -
Page 22: Mac Os X Users
Mac OS Extended refers to the file system used by Mac OS X. HFS+ uses hard disk space more efficiently and is not limited by block size. MS-DOS File System (FAT 32) This is the Microsoft file system, more typically known as FAT 32. Use this file system if you are going to move your LaCie hard disk drive between Mac and Windows operating systems. File System Formats There are two file system formats recommended by LaCie when using the 2big USB 3.0 with the Mac OS – Extended (HFS+) and FAT32 (MS-DOS). Use the information below to determine which format is best for you. Use Extended (HFS+) if… ...you will be using the drive only within a Mac OS X envi- ronment. This file system is not compatible with Windows. Use FAT 32 (MS-DOS) if…... -
Page 23: Formatting For Window Xp Users
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.4.2. Formatting for Window XP Users The steps listed below will help you format and partition your disk drive using Windows XP. Please see 3.4.3. Formatting for Win- dows Vista and Windows 7 Users or 3.4.4. Formatting for Mac Users for instructions on formatting using alternative operating systems. For more information on the optimal file format, go to... - Page 24 LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 9. Specify the partition size. Please note that FAT32 parti- tions must be 32GB (32000MB) or smaller. By default, the partition occupies the entire volume (Fig. change the size based upon the working environment. Click Next. 10. Assign a drive letter or mount path (Fig. 11. Select the file format for the disk (FAT32 will only appear as an option if the partion is 32GB or less - see 3.4.1. File System Formats). Once FAT32 or NTFS has been selected (Fig. 21), you have the option to Perform a quick format, which allows for a much faster format. While Disk Manage- ment does not check the drive for errors as extensively with a quick format, the option does save a significant amount of time. Click Next.
- Page 25 LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 12. A window appears listing your choices. If all seems well, click Finish to begin the format process (Fig. a change, select Back. 13. Your drive’s partition(s) should have a “Healthy” status in the list of drives in Disk Management also see the drive’s partition(s) in My Computer. The drive...
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Page 26: Formatting For Windows Vista And Windows 7 Users
Users or 3.4.4. Formatting for Mac formatting using alternative operating systems. For more informa- tion on the optimal file format, go to 3.4.1. File System 1. Right-click on My Computer and choose Manage. From the Manage window select Disk Management. 2. From the list of drives in the middle of the Disk Manage- ment window, right-click on your LaCie hard disk drive. Select New Simple Volume... (Fig. continued on the next page>> Fig. 24 Fig. 25 Users for instructions on Formats. - Page 27 LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3. The New Simple Volume Wizard will appear. To continue choose Next. (Fig. 4. This wizard allows you to create volumes, also known as partitions. You can choose to create a single partition or many. Type the size of the partition you want to create in megabytes (MB). For example, a 100GB (gigabyte) parti- tion is 100000MB. If you want to create a FAT32 partition,...
- Page 28 LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Assign a drive letter or accept the default. (Fig. Next. 6. Choose the file system format for the partition. If the parti- tion size is 32GB or less, the choices will include NTFS and FAT32. Once the format is selected, you may check Perform a quick format, which allows for a much faster format. While Disk Management does not check the drive...
- Page 29 LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual TECHNICAL NOTE: Windows Vista SP1 and Windows 7 offer the exFAT file system, which is not limited to partitions less than 32GB (Fig. 31). Used primarily with USB flash drives, the exFAT file system overcomes many of the limitations of FAT32. In addition to Win- dows Vista SP1 and Windows 7, the exFAT file system can work on Windows XP SP2 with a special driver. Mac OS support is question- able, which limits sharing your LaCie drive between Windows and Apple operating systems. 7. The last window is a summary of the format options you have just selected. If all looks to be correct, click Finish for the format to begin or Back to make changes (Fig.
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Page 30: Formatting For Mac Users
Users for instructions on formatting using alternative operating systems. For more information on the optimal file format, go to 3.4.1. File System Formats. TECHNICAL NOTE: LaCie suggests using the Mac OS Extended format since it may provide a more familiar experience to Macin- tosh users. CAUTION: Following these steps will erase everything from the 2big USB 3.0. Backup all data stored on your LaCie hard disk drive before formatting it. 1. Connect the drive to the computer and turn it on. 2. Select Utilities from the Go menu in the Finder menu bar. 3. In the Utilities folder, double-click Disk Utility. The Disk Utility window will open (Fig. Cie hard disk drive from the list of available hard disks on the left side of the window. Select the Partition tab (Fig. - Page 31 LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 6. From the Volume Scheme: menu, choose the number of partitions for the disk drive using the pull-down menu (Fig. 35 (6a) - Mac OS X gives you the option of dividing the drive into a maximum 16 partitions). You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme: area (Fig. manually in the Size box. (Fig. 35 (6c)). 7. Click on a volume (partition) in Volume Scheme so that a name can be entered in the Volume Information sec- tion (Fig.
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Page 32: Troubleshooting
If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section 5. Contacting Customer Support for details). Manual Updates LaCie is constantly striving to give you the most up-to-date, comprehensive User Manuals available on the market. It is our goal to provide a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device. If your manual does not reflect the configuration of the product that you purchased, please check our Web site for the most current version available. -
Page 33: Led Status Indicators
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 4.1. LED Status Indicators Use the front and rear LEDs and the chart below as a reference to determine the status of your 2big USB 3.0: If the front And the rear LED is: LEDs are: Strong or Blinking Light blue blue Strong or Blinking Strong blue blue Blinking blue Blinking blue Blinking blue Blinking blue and Strong blue red ... -
Page 34: Basic Troubleshooting Topics
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 4.2. Basic Troubleshooting Topics Problem The 2big USB 3.0 is not recognized by the computer. The 2big USB 3.0 is working slowly. Power supply failure. If there is no icon for the 2big USB 3.0 on the desktop (Mac users) or in My Computer (Win- dows users): ✦ Check the interface cable connection. Check both ends of the USB cable to make sure that they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again. ✦ Make sure your computer meets the minimum system requirements for compatibility with the 2big USB 3.0. See section 1.1. Minimum System ✦ Check that all power connections are working: the 2big USB 3.0 power supply (see sec- tion 2.2. Turn the Drive On); the power outlet; and the on/off LED button on the face of the drive. -
Page 35: Contacting Customer Support
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 5. Contacting Customer Support Before You Contact Technical Support Read the manuals and review section 4. 2. Try to isolate the problem. If possible, isolate the drive as the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached. If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand: Information 1. LaCie hard drive serial number 3. Macintosh/PC model 4. Operating system version 5. Processor speed 6. Computer memory 7. The brands and models of other internal and external peripherals installed on your computer Troubleshooting. Where to Find Information... -
Page 36: Lacie Technical Support Contacts
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 5.1. LaCie Technical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Canada http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie Finland http://www.lacie.com/fi/contact/ LaCie Germany http://www.lacie.com/de/contact/ LaCie Italy http://www.lacie.com/it/contact/ LaCie Korea http://www.lacie.com/kr/contact LaCie Netherlands http://www.lacie.com/nl/contact/ LaCie Portugal http://www.lacie.com/pt/contact/ LaCie Southeast Asia http://www.lacie.com/sea/contact LaCie Sweden http://www.lacie.com/se/contact LaCie UK http://www.lacie.com/uk/contact... -
Page 37: Warranty Information
✦ The tamper seal on the LaCie 2big USB 3.0 or an individual Drive Bay casing is broken. ✦ One or two of the hard disks have been removed and re- placed by any hard disk other than a drive provided by La- Cie. For drive removal/replacement process, see section 3.3. Removing and Installing Drives. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result. LaCie will not, under any circumstances, be liable for direct, spe- cial or consequential damages such as, but not limited to, dam- age or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions. Any loss, corruption or destruction of data while using a LaCie...
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