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MediSure DGEMP01M Owner's Manual

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Blood Glucose Monitoring System
(DGEMP01M)
Owner's Manual
Owner's Manual

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Summary of Contents for MediSure DGEMP01M

  • Page 1 Blood Glucose Monitoring System (DGEMP01M) Owner’s Manual Owner’s Manual...
  • Page 3 Intended Use This MediSure Empower Blood Glucose Monitoring System (DGEMP01M) is intended for use outside the body (in vitro diagnostic use) by people with diabetes at home as an aid to monitoring the effectiveness of diabetes control. It is intended to be...
  • Page 4 IMPORTANT SAFETY PRECAUTIONS READ BEFORE USE The meter and lancing device are for single patient use. Do not share them with anyone including other family members! Do not use on multiple patients! All parts of the kit are considered biohazards and can potentially transmit infectious diseases, even after you have performed cleaning and disinfection.
  • Page 5 and practice the test. Carry out all the quality control checks as directed. 7. Keep the device and testing equipment away from young children. Small items such as the battery cover, batteries, test strips, lancets and vial caps are choking hazards.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS BEFORE YOU BEGIN ....................1 Important Information ..............1 Test Principle ................2 Contents of System ..............2 Meter Overview ................3 Display Screen ................4 Test Strip ..................4 SETTING THE METER ..................... 5 THE FOUR MEASURING MODES ................7 CONTROL SOLUTION TESTING ................
  • Page 7 Result Readings ................ 25 Troubleshooting ................ 27 DETAILED INFORMATION ..................28 Comparing Meter and Laboratory Results ......... 28 SYMBOL INFORMATION ..................29 SPECIFICATIONS ....................30...

  • Page 12: Before You Begin

    BEFORE YOU BEGIN Important Information ⚫ Severe dehydration and excessive water loss may cause readings which are lower than actual values. If you believe you are suffering from severe dehydration, consult a healthcare professional immediately. ⚫ If your blood glucose results are lower or higher than usual, and you do not have any symptoms of illness, first repeat the test.

  • Page 13: Test Principle

    Contents of System Your new Blood Glucose Monitoring System kit includes the following: 1. MediSure Empower Blood Glucose Monitor (DGEMP01M) × 1 2. Owner’s Manual × 1 3. Protective Wallet × 1 4. Lancing Device (DGEMP001L) × 1 5.

  • Page 14: Meter Overview

    If any items are missing from your kit or it was opened prior to use, please contact customer service at 1-855-634-7873 or customerservice@medisure.ca or contact your place of purchase for assistance. Meter Overview 1. Test Strip Ejector Eject the used strip by pushing up this button.

  • Page 15: Display Screen

    Display Screen Test Result Low Battery Symbol Low/High Symbol Test Strip Symbol Error Message Blood Drop Symbol Memory Mode QC Mode QC- control solution test Measuring Mode AC – before meal PC – after meal Gen – any time of day Date Time Day Average...

  • Page 16: Setting The Meter

    NOTE: MediSure Empower Blood Glucose Monitoring System (DGEMP01M) should only be used with MediSure Empower Blood Glucose Test Strips (DGEMP01S or DGEMP01F). Using other test strips with this meter can produce inaccurate results. SETTING THE METER Before using your meter for the first time or if you change the meter battery, you should check and update these settings.
  • Page 17 5. Setting the beep sound On/Off flashing, press ▲ or ▼ to set the beep sound On or With the Off. Press M to confirm. 6. Deleting the memory With “dEL” and “ ” on the display, press ▲ to select “no” to keep the results in memory, and then press M.

  • Page 18: The Four Measuring Modes

    THE FOUR MEASURING MODES The meter provides you with four modes for measuring, General, AC, PC and QC. You can switch between each mode by: 1. Start with the meter switched off. Insert a test strip to turn on the meter.
  • Page 19 2. Press M to mark this test as a control solution test With “QC” displayed, the meter will store your test result in memory under “QC”. If you press M again, the “QC” will disappear and this test is no longer a control solution test. Warning: When doing the control solution test, you have to mark it so that the test results will NOT mix with the blood glucose TEST RESULTS stored in the...
  • Page 20 If you continue to have test results fall outside the range printed on the test strip vial, the meter and strips may not be working properly. Do NOT test your blood. Go to www.medisure.ca/support or call customer service at 1-855-MDI-SURE for help.

  • Page 21: Testing With Blood Sample

    TESTING WITH BLOOD SAMPLE WARNING: To reduce the chance of infection:  Never share a lancet or the lancing device.  Always use a new, sterile lancet. Lancets are for single use only.  Avoid getting hand lotion, oils, dirt, or debris in or on the lancets and the lancing device.
  • Page 22 Please follow the suggestions below before obtaining a drop of blood: ⚫ Wash and dry your hands before starting. ⚫ Select the puncture site either at fingertips or another body parts (please see section “Alternative Site Testing” (AST) on how to select the appropriate sites).

  • Page 23: Performing A Blood Glucose Test

    Performing a Blood Glucose Test To perform a blood glucose test, you will need: (b), (c), (e) and (f). 1. Insert the test strip to turn on the meter Wait for the meter to display the “ ” and “ ”. 2.
  • Page 24 5. Read Your Result The result of your blood glucose test will appear after the meter counts down to 0. The blood glucose result will be stored in the memory automatically. 6. Eject the used test strip (j) Eject the test strip by pushing the eject button on the side. Use a sharp bin to dispose of used test strips.

  • Page 25: Alternative Site Testing

    Alternative Site Testing You can test on a variety of locations on your body. Important: There are limitations with AST (Alternative Site Testing). Please consult your health care professional before you perform AST. When to use AST? Food, medication, illness, stress and exercise can affect blood glucose levels.

  • Page 26: Meter Memory

    METER MEMORY The meter stores the 1000 most recent blood glucose test results along with respective dates and times in its memory. To enter the meter memory, start with the meter switched off. Reviewing Test Results 1. Press and release M or ▲. “...

  • Page 27: Downloading Results Onto A Computer

    1. Obtaining the required cable or Bluetooth Dongle and installing the software To download the Health Care Software System, please visit the MediSure website: www.medisure.ca/support 2. Connecting to a personal computer (a) For Computer, connect the strip port cable to a cable port on your computer.
  • Page 28 WARNING: While the meter is connecting to the PC, it will be unable to perform a blood glucose test.

  • Page 29: Maintenance

    MAINTENANCE Battery Your meter comes with one 1.5V AAA size alkaline battery. Low Battery Signal The meter will display one of the messages below to alert you when the meter power is getting low. 1. The “ ” symbol appears along with display messages: The meter is functional and the result remains accurate, but it is time to change the battery.

  • Page 30: Cleaning And Disinfection

    Cleaning and Disinfection To avoid the meter and test strips attracting dirt, dust or other contaminants, please wash hands thoroughly with soap and water before and after use. Why the cleaning and disinfection should be performed Cleaning and disinfection are different. Cleaning is the process of removing dirt (e.g.

  • Page 31: Disinfecting Procedures

    3. Allow the meter surface to dry completely. 4. Discard the used wipes and never reuse them. Improper system cleaning and disinfection may result in meter malfunction. If you have a question, please contact the MediSure Customer Care at 1-855-MDI-SURE for assistance.
  • Page 32  scratches or abrasions on meter are higher than acceptable Please call the MediSure Customer Care at 1-855-634-7873 for a replacement meter if any of the signs of deterioration are noticed. NOTE: Do NOT clean and disinfect the meter while performing tests.
  • Page 33 For the lancing device: Take out one disinfecting wipe from the container. Clean exposed surfaces of the lancing device thoroughly and remove any visible dirt, blood, or any other body fluid with the wipe. Take out second disinfecting wipe from the container. Keep the surface of lancing device wet with disinfection solution for a minimum of 1 minute.

  • Page 34: Caring For Your Test Strips

     meter outer casing cracks  color or paint/printing on housing is abnormal  scratches or abrasions on meter are higher than acceptable Please contact the Customer Service for a replacement meter if any of the signs of deterioration are noticed. Meter Storage Storage conditions: -20 C to 60...

  • Page 35: Important Control Solution Information

    For further information, please refer to the test strip package insert. Important Control Solution Information Use only our control solutions with your meter. ⚫ Do not use the control solution beyond the expiration date or 3 ⚫ months after first opening. Write the opening date on the control solution vial and discard the remaining solution after 3 months.

  • Page 36: System Troubleshooting

    SYSTEM TROUBLESHOOTING If you follow the recommended action but the problem persists, or error messages other than the ones below appear, please contact your local customer service. Do not attempt to repair yourself and never try to disassemble the meter under any circumstances. Result Readings MESSAGE WHAT IT MEANS...
  • Page 37 Error Messages MESSAGE WHAT IT MEANS WHAT TO DO Appears when the battery Replace the battery immediately. is too low. Appears when a used Repeat with a new test strip. test strip is inserted. Appears when ambient System operation range is 8°C to temperature is above or 45°C (46.4°F to 113°F).

  • Page 38: Troubleshooting

    Troubleshooting 1. If the meter does not display a message after inserting a test strip: POSSIBLE CAUSE WHAT TO DO Batteries exhausted. Replace the batteries. Test strip inserted upside down or Insert the test strip with contact bars incompletely. end first and facing up. Defective meter or test strips.

  • Page 39: Detailed Information

    DETAILED INFORMATION The Blood glucose monitoring plays an important role in diabetes control. A long-term study showed that maintaining blood glucose levels close to normal can reduce the risk of diabetes complications by up to 60%. The results provided by this system can help you and your healthcare professional monitor and adjust your treatment plan to gain better control of your diabetes.

  • Page 40: Symbol Information

    While staying at the lab: Make sure that the samples for both tests are taken and tested within 15 minutes of each other.  Wash your hands before obtaining a blood sample.  Never use your meter with blood that has been collected in a gray- top test tube.

  • Page 41: Specifications

    SPECIFICATIONS Model No.: DGEMP01M Dimension & Weight: 90.3 (L) x 52.3 (W) x 18 (H) mm, 46.8 g (without batteries) Power Source: One 1.5V AAA alkaline battery Display: LCD Memory: 1000 measurement results with respective date and time External Output: strip port cable communication...
  • Page 44 SCAN THIS QR CODE FOR ONLINE SUPPORT MediSure Canada Inc. 785 Westney Rd. S Unit 23, Ajax, ON L1S 7G1 CANADA www.medisure.ca Toll Free : 1-855-634-7873 (8:30 am-5:00 pm EST, Monday-Friday) For assistance outside of these hours, please contact your healthcare professional.

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