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PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings gas stoves, gas inserts, and gas fireplaces, and all Monessen and Outdoor
Lifestyles brand gas fireplaces equipped with an Insta-Flame Ceramic Burner, or standard steel
tube burner.
BASIC WARRANTY
Outdoor Lifestyles (hereinafter referred to collectively as the Company)
warrants that your new Vermont Castings, Monessen or Outdoor
Lifestyles Gas Fireplace/Stove is free from manufacturing and material
defects for a period of one year from the date of purchase, subject to
the following conditions and limitations.
EXTENDED LIFETIME WARRANTY
The heat exchanger, where applicable, and combustion chamber of
every Vermont Castings, Monessen or Outdoor Lifestyles gas product
is warranted for life against through wall perforation. All appliances
equipped with an Insta-Flame Ceramic Burner have limited lifetime
coverage on the ceramic burner plaque. Warrantees are made to the
original owner subject to proof of purchase and the conditions and
limitations listed on this Warranty Document
COMPONENT WARRANTY
CAST IRON: All external and internal cast iron parts are warranted for a
period of three years.
Note: On porcelain enamel finished external parts and accessories The
Company offers no Warranty on chipping of enamel surfaces. Inspect
all product prior to accepting it for any damage to the enamel.
The salt air environment of coastal areas or a high humidity environment
can be corrosive to the porcelain enamel finish. These conditions can
cause rusting of the cast iron beneath the porcelain enamel finish,
which will cause the finish to flake off.
Dye lot variations with replacement parts and/or accessories can occur
and are not covered by warranty.
BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be
cleaned with Lemon oil only. Brass cleaners cannot be used. Mortar mix
and masonry cleaners may corrode the brass finish. The Company will not
be responsible for, nor will it warrant any brass parts which are damaged
by external chemicals or down draft conditions.
GAS VALVES: Gas valves are covered for a period of one year
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and
mechanical components of the burner assembly are covered for one year.
All steel tube burners are warranted for one year.
ACCESSORIES: Unless otherwise noted, all components and Outdoor
Lifestyles company supplied accessories are covered for a period of one
year.
CONDITIONS AND LIMITATIONS
•
This Vermont Castings or Outdoor Lifestyles product must be installed
or serviced by a qualified installer, preferably NFI or WETT (Canada)
certified, as prescribed by the local jurisdiction. It must be installed and
operated at all times in accordance with the Installation and Operating
instructions furnished with the product. Any alteration, willful abuse,
accident, or misuse of the product shall nullify this warranty.
•
This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of the Company.
•
The customer must pay for any Authorized Dealer in-home travel fees
or service charges for in-home repair work. It is the dealers option
whether the repair work will be done in the customer's home or in the
dealer's shop.
•
If upon inspection, the damage is found to be the fault of the
manufacturer, repairs will be authorized at no charge to the customer
parts and/or labor.
•
Any part and/or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
•
This warranty is limited to the repair of or replacement of part(s) found
ODGSR36A/ODGSR42 Outdoor Fireplace Install Instructions • 20007114 Rev. B • 09/17
LIMITED LIFETIME WARRANTY
ODGSR Series Outdoor Gas Fireplace
to be defective in material or workmanship, provided that such part(s)
have been subjected to normal conditions of use and service, after
said defect is confirmed by the Company's inspection.
•
The company may, at its discretion, fully discharge all obligations
with respect to this warranty by refunding the wholesale price of the
defective part(s)
•
Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor shall
the Company assume responsibility for same. Further, the Company
will not be responsible for any incidental, indirect, or consequential
damages except as provided by law.
SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR
•
LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
•
All other warranties-expressed or implied- with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
•
The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale of
this Vermont Castings, Monessen or Outdoor Lifestyles product
•
The warranties as outlined within this document do not apply to chimney
components or other non-Outdoor Lifestyles accessories used in
conjunction with the installation of this product.
•
Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer
from whom you purchased your fireplace/stove (do not operate the
appliance as this might negate the ability to process the claim with the
carrier).
•
The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
•
This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by
chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of
dampness or condensation
c) Any damages to the fireplace, combustion chamber, heat
exchanger or other components due to water, or weather damage,
which is the result of but not limited to, improper chimney/venting
installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED...
1) Contact your supplier. Make sure you have your warranty, your
sales receipt, and the model/serial number of your Outdoor
Lifestyles product.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK
YOURSELF.
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