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seek attorneys' fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the
arbitration conducted solely on the basis of (1) documents submitted to the arbitrator,
(2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA
Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA
Rules. Any in-person arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we agree to a
telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor
LG can require the other to participate in an arbitration proceeding. To opt out, you must send
notice to LG no later than 30 calendar days from the date of the first consumer purchaser' s
purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject
line: "Arbitration Opt Out" or (ii) calling 800- 980-2973. You must include in the opt out
e-mail or provide by telephone: (a) your name and address; (b) the date on which the product
was purchased; (c) the product model name or model number; and (d) the serial number (the
serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/
us/support/repair-service/schedule-repair-continued and clicking on "Find My Model & Serial
Number").
You may only opt out of the dispute resolution procedure in the manner described above
(that is, by e-mail or telephone); no other form of notice will be effective to opt out of this
dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the
coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms
and conditions of the arbitration provision described above.
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