Fault
The water is not drain-
ing.
Water is not flowing
in. Detergent is not
being dispensed.
The spin cycle runs
several times.
No water is visible in
the drum.
Residual water is
present in the com-
partment
.
Cause and troubleshooting
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
Remove any unapproved extensions from the water
▶
hose.
→ "Connecting the appliance", Page 15
The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
→ "Cleaning the drain pump", Page 43
You have not pressed
Press
.
▶
The filter in the water inflow is blocked.
Clean the water inflow filter.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
Not a fault – no action required.
▶
Note: When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Water is below the visible area.
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
▶
is operating.
Insert in compartment
→ "Cleaning the detergent drawer", Page 41
▶
Troubleshooting en
.
is blocked.
49