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SYNC EVCP-7KW-S-1PH:32A Quick Start Manual

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Model no - EVCP-7KW-S-1PH:32A
Quick Start Guide

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Summary of Contents for SYNC EVCP-7KW-S-1PH:32A

  • Page 1 HOME CHARGER Model no - EVCP-7KW-S-1PH:32A Quick Start Guide...
  • Page 2 Download the Sync EV app The Sync EV app is available to download for Android and iOS: Once installed, to activate and personalise the App the signup process must be completed.
  • Page 3 Once you complete the signup process in the app use the built-in QR code scanner to scan the QR code that comes on the Sync EV chargepoint identification card. The 4 digit PIN code needed can also be found on the card.
  • Page 4 Internet, the status should show “Ready”. If the status is “No Connection” this means the unit is not connected to the Internet. The Sync EV charger will still charge when not connected, however the charger's smart features would not be usable.
  • Page 5 Settings The settings icon can be found at the top righthand corner of the Home Charging Screen.. When selected, 3 options are displayed: ● Configuration ● User Manual ● Reboot Configuration Opens the configuration options. See below for more information. User Manual Download the User Manual.

  • Page 6: Configuration Menu

    The name is displayed on the Home Charger Screen above the photo. Location The location your charger can be set on the Sync EV map. This information can then be shared with other Sync EV users only if chosen to be made public.

  • Page 7: Smart Charging

    You can then tap on the selected “Mode” to adjust the SMART charging mode and schedule. WARNING Electric vehicles revert to sleep mode if no communication is made with them when connected. The Sync EV charger utilizes a keep-awake mechanism to overcome this.
  • Page 8 SMART Charging Modes Disabled Disables SMART charging. The charger works at full power without any scheduled charging. Scheduled The Scheduled mode allows you to set your Start time and End time to match your off-peak electricity tariff or otherwise preferred charging time.
  • Page 9 Modes Аgile Octopus If you are on the Agile Octopus tariff, choose this option to optimise your charging schedule based on the current price per kWh. You can set your price threshold (p/kWh) to instruct the charger to charge during times when the price is below that.

  • Page 10: Troubleshooting Guide

    Troubleshooting Guide During the signup process an option to input payment card details for Sync EV’s future public charging network. This is not mandatory and it can be bypassed by clicking the “X” in the top left hand corner of the screen.
  • Page 11 Halo ring should turn solid blue within two minutes. Step 4 Reload the Sync EV App on your mobile device and the unit should now revert to programmable mode and be ready to use. Should this simple process not resolve the issue then our technical team are available to assist on 0044 1293 227523.