Troubleshooting - novelti NC9602 Instruction Manual

Fully automatic grind & brew coffee maker
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DESCALING
The appliance has to be descaled regularly, otherwise the coffee taste will become bad and the scale deposited
inside in the machine may cause permanent and irreparable damage to the machine. If appliance is too noise
during brewing, or a longer time of brewing time, or the appliance switches off before the water tank is empty,
these indicate descaling is necessary.
The frequency depends on the water hardness and the brewing frequency. Generally, the descaling should be
done in the following periodicity:
With soft water, at least once every 3 months.
With hard water, at least once every month.
It is recommended to use citric acid to clean the coffee maker, please read carefully the instructions on its
package or user manual before use.
1.
Mix adequate citric acid with cold water in a measuring jug. Mix the citric acid and cold water well.
2.
Fill the water tank up to the Max level with prepared solution.
Operate the appliance refer to above "operation guidelines" until the water tank is empty, but without ground
3.
coffee in the grind & brew basket.
4.
Repeat the steps for another descaling cycle.
Note: Never refill the water tank with the used descaling solution because it is no longer active.
5.
Operate two more brewing cycles with fresh, cold water to remove the smell of the citric acid.
Important: Never interrupt the descaling process.

TROUBLESHOOTING

If you encounter any problems while using this coffee maker, please check the following before you apply for
assistance. If you cannot resolve the problem, please contact our
Problem
The appliance does not
work.
The appliance produces a
lot of noise during working
Water leaks out of the
appliance.
Brewing coffee takes
longer than usual.
The coffee maker
switches off before the
water tank is empty.
Coffee cannot drip from
the
Coffee overflows from the
jug
The coffee overflows from
the grind & Brew basket
IMPORTANT NOTICES
THE UNIT IS FOR DOMESTIC USE ONLY
IN NO EVENT SHALL OUR COMPANY OR THE SUPPLIER BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL
SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE
PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR INJURY, LOSS OF PROPERTY, BUSINESS PROFITS, BUSINESS
INTERRUPTION) OR FROM ANY BREACH OF WARRANTY, EVEN IF OUR COMPANY OR SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IN NO CASE SHALL OUR COMPANY OR SUPPLIER'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
Specifications, designs and dimensions subject to change without prior notice.
Solution
Make sure the appliance has been plugged in & switched on.
Make sure the control knob is not on "OFF" position.
Make sure the grind & brew basket is correctly assembled.
Make sure the water tank is not filled with hot water.
Make sure the appliance is stood steadily on a stable, flat surface
The appliance needs to be descaled (see chapter 'Descaling').
Check if the water tank is filled beyond the MAX level.
The appliance needs to be descaled (see chapter 'Descaling').
The appliance needs to be descaled (see chapter 'Descaling').
The appliance needs to be descaled (see chapter 'Descaling').
Make sure the water is under the "MAX" level.
Check if there is too many beans or powder, the maximum for the beans & powder
is 30g.
authorized maintenance center.

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