AVer IWH5000 Series User Manual
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AVer IWH5000 Series User Manual

AVer IWH5000 Series User Manual

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IWH5000 series
IWH5416+16
IWH5416 Touch II
User's Manual
v 1.1.0.0

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Summary of Contents for AVer IWH5000 Series

  • Page 1 IWH5000 series IWH5416+16 IWH5416 Touch II User’s Manual v 1.1.0.0...
  • Page 2 FCC NOTICE (Class A) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 3 © 2013 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
  • Page 4 WARNING TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. GUARANTEE BECOMES VOID IN CASE OF ANY UNAUTHORIZED MODIFICATIONS INTO DOM CONTENTS. DO NOT REMOVE REMOVABLE HDD BAY SHILE SYSTEM IN USE. IT WOULD DAMAGE DOM CONTENTS.

  • Page 5: Table Of Contents

    CONTENTS Chapter 1 Introduction ................... 1 Package Contents ..................1 1.1.1 IWH5416+16(32CH) ................1 1.1.2 IWH5416 Touch II(16CH) ..............1 1.1.3 Optional Accessories ................1 Hardware Introduction ................2 1.2.1 Front Panel ..................2 1.2.1.1 6HDD Bay Model ................2 IWH5416+16(32CH) ................
  • Page 6 4.1.1 Using Event Log Viewer ..............42 4.1.1.1 Using POSViewer ................. 44 4.1.1.2 Using Counting Log Viewer............45 4.1.1.3 Using the Object Viewer..............47 Familiarizing the Buttons in Playback Mode ..........49 4.2.1 To Cut and Save the Wanted Portion of the Recorded Video ... 55 4.2.2 To Bookmark a Section of the Video ..........
  • Page 7 Schedule Setting ..................126 Backup Setting ..................128 5.6.1 Setup Quick Backup............... 129 Sensor Setting ..................130 5.7.1 To Setup External I/O Box .............. 131 Relay Setting ..................133 Alarm Setting ..................134 5.9.1 To Setup Alarm Relay ..............143 5.9.2 To Setup the Alarm Sound Setting ..........
  • Page 8 Familiarizing the Buttons in Remote Console......... 196 7.2.1 To Setup Remote Console Setting ..........198 7.2.2 Familiarizing the Buttons in PTZ Camera Controller ...... 200 Using the Remote Playback ..............201 7.3.1 Familiarizing the Buttons in Local Playback Mode ......203 7.3.2 Familiarizing the Buttons in RealTime Playback Mode ....

  • Page 9: Chapter 1 Introduction

    - Rack ear is an optional accessory. 1.1.1 IWH5416+16(32CH) 4HH Bay model 6HDD Bay model  IWH5000 series unit  Power Cord (*The power cord may vary  Optical USB mouse according to the local electricity system.)  Software CD (Manual and Quick Guide are ...

  • Page 10: Hardware Introduction

    Hardware Introduction 1.2.1 Front Panel 1.2.1.1 6HDD Bay Model  IWH5416+16(32CH) Name Function (1) Power Power on the DVR unit (2) IR Sensor port For extended IR sensor cable(optional) Receive signal from the remote control to operate the DVR (3) IR Sensor unit 2 x USB 2.0 ports for connecting USB device, ex: USB pen (4) USB port...

  • Page 11: Iwh5416 Touch Ii(16Ch)

     IWH5416 Touch II(16CH) Touch the blue word, button center, blue arrow, and blue area to make a selection or functional. Name Function (1) Power Power on the DVR unit (2) IR Sensor port For extended IR sensor cable(optional) Receive signal from the remote control to operate the DVR (3) IR Sensor unit 2 x USB 2.0 ports for connecting USB device, ex: USB pen...
  • Page 12 Name Function Move cursor to left, right, up, and down direction DVR application interface and function setup window. To move PTZ camera lens to left, right, up and down in PTZ mode (11) Touch the blue area to go to next or previous frame.

  • Page 13: 4Hdd Bay Model

    1.2.1.2 4HDD Bay Model  IWH5416+16(32CH) Name Function (1) Power Power on the DVR unit (2) IR Sensor port For extended IR sensor cable(optional) Receive signal from the remote control to operate the DVR (3) IR Sensor unit 2 x USB 2.0 ports for connecting USB device, ex: USB pen (4) USB port drive, external hard disk, mouse…and so on.

  • Page 14: Iwh5416 Touch Ii(16Ch)

     IWH5416 Touch II(16CH) Touch the blue word, button center, blue arrow, and blue area to make a selection or functional. Name Function (1) Power Power on the DVR unit (2) IR Sensor port For extended IR sensor cable(optional) Receive signal from the remote control to operate the DVR (3) IR Sensor unit 2 x USB 2.0 ports for connecting USB device, ex: USB pen...
  • Page 15 Name Function Move cursor to left, right, up, and down direction DVR application interface and function setup window. To move PTZ camera lens to left, right, up and down in PTZ mode (12) Touch the blue area to go to next or previous frame.

  • Page 16: Back Panel(32Ch/16Ch)

    1.2.2 Back Panel(32CH/16CH) Name Function (1) Video Loop Out(16CH) Output the video signal to a CCTV monitor. (2) Video In Input the video camera signal and display it on channel 1~ 16. (3) Audio In & Spot Monitor Inputs the audio signal to audio input device (16 channels) and two (2) spot monitor output can display video on the Spot monitor when receive an alarm video.

  • Page 17: Chapter 2 Hardware Installation

    Chapter 2 Hardware Installation Hard Disk Installation 2.1.1 6HDD Bay Model(32CH/16CH) The DVR unit can support up to 4 SATA hard disks. Follow the illustrated instructions below to install the hard disk: Open the door of HDDbay. Slide the hard disk into the HDD bay and push the hard disk inside the HDD bay completely.
  • Page 18 Lock the HDD bay by using the key that is included in accessories kit. User may now connect all the cables and power on the DVR unit.

  • Page 19: Hdd Bay Model(32Ch/16Ch)

    2.1.2 4 HDD Bay Model(32CH/16CH) The DVR unit can support up to 4 SATA hard disks. Follow the illustrated instructions below to install the hard disk: Open the door of HDD bay. Slide the hard disk into the HDD bay and push the hard disk inside the HDD bay completely.

  • Page 20: Connecting Device

    Connecting Device 2.2.1 IWH5416+16(32CH) The back panel of the DVR unit, user can connect up to 32 cameras on both IP camera and analog camera. The DVR unit also can connect 16 sensor devices, 4 alarm devices, and output video to TV/LCD monitor (HDMI).
  • Page 21 For backup recorded video, plugging the pen drive through USB port, and then, use the bundled software enables user to playback and export video clip. 4HDD Bay Model 6HDD Bay Model...

  • Page 22: Iwh5416 Touch Ii(16Ch)

    2.2.2 IWH5416 Touch II(16CH) The back panel of the DVR unit, user can connect up to 16 cameras on both IP camera and analog camera. The DVR unit also can connect 16 sensor devices, 4 alarm devices, and output video to 2 CRT/LCD monitor.
  • Page 23 For backup recorded video, plugging the pen drive or external hard disk through USB port, and then, use the bundled software enables user to playback and export video clip. 4 HDD Bay Model 6HDD Bay Model...

  • Page 24: Rs485 Cable Definition

    2.2.3 RS485 Cable Definition The following list is cable definition of the RS485 cable. RS485 cable figure RS485 cable site PTZ camera site (Color of cable) Green White Black...

  • Page 25: Pin Definition Of Sensor/Relay/Rs485 Port

    Pin Definition of Sensor/Relay/RS485 Port 2.3.1 Pin definition of Sensor and Relay The I/O card enables you to connect 16 sensor inputs and 4 relay outputs. Just connect the external sensor and relay pin directly to the I/O card pinhole. Check the table below and locate which pinhole is assigned to sensor input and relay output.

  • Page 26: Pin Definition Of Rs485 Port

    2.3.2 Pin Definition of RS485 Port The following is a pin definition of RS485 port on DVR server. Pin # Definition...

  • Page 27: Chapter 3 Setup Wizard

    Chapter 3 Setup Wizard For the first time to run the DVR, the Setup Wizard will guide you to setup common settings of DVR. After DVR system starts up, the wizard dialog is shown as following: For the first time to run the Setup Wizard, the selection buttons are not allowed to select.

  • Page 28: System Setting Wizard

    System Setting Wizard In System Setting step, select the language of DVR system and interface, current time zone of DVR is located, setup network time synchronization, and select video standard of DVR system. Language: Customize the language for the DVR system, interface, and tool tips based on the selected language.
  • Page 29 Video Standard: Change and select the proper video standard according to your camera video system. If the video system setting is wrong, the video would appear abnormally. Click Next to go to next wizard section.

  • Page 30: Network Setting Wizard

    Network Setting Wizard Setup the IP address of DVR and configure the DDNS. After completed all configuration, click Next to save the setting and go to next wizard setting. The green light indicates the LAN port is connected with Ethernet cable. The red light indicates the LAN port doesn’t have...
  • Page 31 GATEWAY: A network device act as a passageway to internet. Enter the network gateway IP address DNS: Domain Name Server translates domain names (such as www.abb.com.tw) to IP addresses. Enter the IP address of DNS if it is available.  Set Default Gateway: Select LAN1 or LAN2 port as a default gateway. Only one LAN port can be the default gateway.
  • Page 32  Register the Domain Name on http://ddns.avers.com.tw 1. User Login Browse the website ddns.avers.com.tw with Microsoft IE or Netscape Navigator to access the following dialog. First input CD-Key number and select the product name. One of CD-Key allows user to register two domain names. One of domain name can be used by Dispatch serve.

  • Page 33: Display Setting Wizard

    Display Setting Wizard Set monitor resolution and frequency. The DVR system support dual monitor and user need to set a primary monitor when using dual monitor. The preview UI is displayed on primary monitor (Monitor 1) and the Monitor 1 sign is displayed at left-upper corner on preview UI screen. The playback UI and Eamp UI are displayed on monitor 2 and Monitor 2 sign is displayed at left-upper corner on screen.

  • Page 34: Storage Setting Wizard

    Storage Setting Wizard To create partition, format the hard disk and select storage path for saving recording data. Also, user can setup iSCSI for an extra storage capability if user has iSCSI server on your LAN network.  HDD Setting: To create and format hard disk partition, delete a partition, and formatting the hard disk.
  • Page 35 2. Click on the hard disk is in Volume Information table and click Create volume to set the size of partition. 3. User can enter the partition size or scroll the bar to adjust the size. Then, click OK to create and format the partition.
  • Page 36 4. Each partition is assigned a letter as a volume ID. When user select a storage path, please remember the volume ID match to which partition. To select storage path, click Next to go to Storage Setting page. 5. To create another partition, repeat the above steps.
  • Page 37  Release the partition: User can delete the partition. When the partition has been deleted, all data save in partition will be erased 1. In Volume Information table, click Release icon ( ) of the partition that user wants to delete it.
  • Page 38  Format the hard disk: To format a hard disk or a partition. All data on the hard disk or partition will be erased. 1. Select the hard disk in Hard Disk Information table and select the partition or hard disk that want to be format in Volume Information table.
  • Page 39  iSCSI: To connect the iSCSI server that user has on LAN network. 1. Click iSCSI button. 2. Enter the IP address or DNS name of the iSCSI server and click Quick Connect to make a connection to iSCSI server. After connected, user can set the iSCSI server as a storage path.
  • Page 40  Storage Path Set the directory on where to save the data. When there is not enough free space to record one hour data, the system automatically replaces the oldest data. In case you have more than one storage path, the system automatically saves the data to the next storage path. 1.
  • Page 41 2. In File Browser window, select the hard disk drive from Current Drive drop-down list. 3. Then, click New Folder icon to create a new folder for saving recording data. 4. Click OK to complete it. 5. A storage path will display in Storage Path table. To add another storage path, repeat above steps.
  • Page 42 6. After completing Storage setting, click Exit button and select Yes to save and exit the Setup Wizard. If user wants to modify some of setting, select No will back to Setup Wizard.

  • Page 43: Using The Dvr Software

    Chapter 4 Using the DVR Software In this chapter, it will description how to preview and playback video on DVR system. Also, it will introduce each function in preview and playback mode. Familiarizing the Functions in Preview Mode Name Function Call up the Logout dialog box.
  • Page 44 Name Function - About: Display current DVR program version. User also can (1) Exit update the DVR program firmware. - Compact: Switch to compact mode - Guest: Switch to the guest mode. In guest mode, the functions are limited to preview and playback function only. For complete functions of DVR, please login as an administrator authority level.
  • Page 45 Name Function Switch to Preview mode. This allows you to view live camera (8) Preview display. Press ctrl + F can freeze the live preview video screen. And then, click Snapshot can save the freeze video screen. (9) Playback Switch to Playback mode. This allows you to view the recorded video file.
  • Page 46 Name Function (13) iPOSLive To view the real time iPOS data of channels. Click the iPOSLive to call out the real time iPOS data windows. DVR system supports multiple iPOS data channel display when multi-channel function has enabled (see aslo iPOS Pro Setting System Setting).
  • Page 47 Name Function Click it to pop-up the Event Log Viewer dialog to check Event, (15) Event log Operation, POS (Point of Sales), System and Network logs. You can select a desired date and a log item to show all logs data in the table(see also Chapter 4.1.1 Click it to start Auto Scan.
  • Page 48 Name Function If user has enabled the live playback function in System setup, (19) Live Playback button the live playback icon should be seemed on the each channel of the preview screen(see also (9) Miscellaneous Chapter 5.1). Click to playback the recorded file instantly in preview mode.
  • Page 49 Name Function (21) Volume Adjust the audio volume to a proper volume. (22) On Screen Keyboard If the keyboard is not available, you may use the Virtual Keyboard. To enhance the video quality. Set the de-interlace mode to #1, if (23) De-interlace you are capturing motionless picture and #2, if it captures lots of movement.

  • Page 50: Using Event Log Viewer

    4.1.1 Using Event Log Viewer Show the record of activities that take place in the system. - DVR system supports HDD failure pre-detection mechanism called HDD S.M.A.R.T. function. Once when DVR system has detected the HDD failure possibility, an event log will be occurred and user can check it in Event Log Viewer window.
  • Page 51 1. Click the Event Log button on DVR system main interface. The Event log viewer window will show up. 2. Select the Date to view or search certain event log by key word. Enter the key word in Find Text column and click Search button. 3.

  • Page 52: Using Posviewer

    4.1.1.1 Using POSViewer Name Function (1) POSDB Path The storage path for POS event log. Click to change the storage path. (2) Before/After Set a time period before and after of POS event log. (3) Channel Select the POS event log of channel Enter specific key word or word string to search the POS event log.

  • Page 53: Using Counting Log Viewer

    4.1.1.2 Using Counting Log Viewer Click Counting Log Viewer button on Event Log Viewer window to search and view the list and statistic report of object counting. If the object counting function is not enabling, there will be no any data to view. To setup object counting, please refer to Chapter 5.2.1.
  • Page 54 User can select the Date, Camera, and Cycle to view the report of object counts (In/Out).

  • Page 55: Using The Object Viewer

    4.1.1.3 Using the Object Viewer Click Object Log Viewer button on Event Log Viewer window to view and search FaceFinder log. If the FaceFinder function is not enabling, there will be no any data to search and view. To setup FaceFinder, please refer to Chapter 5.2.2.
  • Page 56 Name Function (2) Search Mode Switch to face object log search mode. In search mode UI, select the Time and Camera to search the object log. The result will display at Object Log window. Click Print button to print out the search result. (3) Select Camera Select the camera to view or select all to view all cameras.

  • Page 57: Familiarizing The Buttons In Playback Mode

    Familiarizing the Buttons in Playback Mode To switch in Playback mode, click Playback button at the lower right corner of Preview mode user interface Name Function (1) Split Screen Select from 6 kinds of split screen type to playback the recorded video Mode file of all the camera, or one camera over the other or alongside on a single screen.
  • Page 58 Name Function (3) Progress bar Show the progress of the file being played. You may move the bar to seek at any location of the track. When in single screen playback mode, the colors in progress bar have different means. ...
  • Page 59 Name Function Select the date on the calendar and the time from 00 to 23 to where to (6) Archive start playing the recorded video file. – OPEN FILE: user can open the recorded file from other storage path. – Channel 01~ 16&Channel 17 ~ 32: Switch to different channel group of playback calendar.
  • Page 60 Name Function To find iPOS event by keyword or period. (9)iPOS Serach POSDB Path: where the iPOS data located. Start Time: select the search start time and date End Time: select the search end time and date Select Camera: select the camera for iPOS events search Keyword: enter a keyword to search iPOS event Match whole words exactly: the iPOS event must 100% match the keyword that user has entered.
  • Page 61 Name Function Export includes Snapshot, Print, Output Video Clip, and Backup (10) Export function. Snapshot: Capture and save the screen shot either in *.jpg or *.bmp format. Print: Print the screen shot. Output Video Clip: Save the segmented file in *.mpg, *.avi, or *.dvr format (see also Chapter 4.2.1).
  • Page 62 Name Function (15) Visual Search Search from a specific camera by Date, Hour, Minute, 10 Seconds and Second. (See also Chapter 4.2.3). (16) Find Next Search for the next event or changes in the motion detector frame. You can use this when you are using Intelligent Search or Event Search function.

  • Page 63: To Cut And Save The Wanted Portion Of The Recorded Video

    4.2.1 To Cut and Save the Wanted Portion of the Recorded Video 1. Use the Playback Control buttons or drag the bar on the playback progress bar and pause on where you want to start the cut. Then, click Segment button ( ) to set the begin mark.

  • Page 64: To Bookmark A Section Of The Video

    4.2.2 To Bookmark a Section of the Video 1. Click Bookmark. The video playback stops when the bookmark button is executed. 2. In the Bookmark dialog box, you may do the following: Add: To include the new reference mark in the bookmark list. In Bookmark Editor window, user can assign a name for this mark.
  • Page 65 3. Select and click one in the bookmark list to preview the file.

  • Page 66: To Search Using The Visual Search

    4.2.3 To Search Using the Visual Search 1. Click Visual Search. 2. In the Visual Search Setting dialog box, select the Camera number and the date. Then click 3. When a series of frames appear by date, click on the frame to display another series of frames and search by every Hour of that date, every Minute of that hour, every 10 Seconds of that minute, every Second of that 10 seconds.

  • Page 67: To Search Using The Event Search

    4.2.4 To Search Using the Event Search 1. Click on the video screen on where you want to search. 2. Click Event Search. The Event Search text (red) would appear at the lower left corner of the screen. 3. In the Event Search Setting dialog box, check the type of condition you want to search. If you select POS, in the Find Text box, type the word.

  • Page 68: To Search Using The Intelligent Search

    4.2.5 To Search Using the Intelligent Search 1. Click on the video screen on where you want to search. 2. Click Intelligent Search. The Intelligent Search text (red) would appear at the lower left corner of the screen. 3. When the Intelligent Search Setting dialog box and motion detector frame appear, you may adjust the sensitivity bar and the motion detector frame size and location.

  • Page 69: Familiarizing The Buttons In Compact Mode

    Familiarizing the Buttons in Compact Mode To view in Compact mode, click Exit button. In the logout dialog box, click Compact. Name Function (1) Split Screen Mode Select from 6 kinds of split screen type to view all the camera, or one camera over the other or alongside on a single screen.

  • Page 70: Function Buttons In Ptz Camera Controller

    Function Buttons in PTZ Camera Controller Name Function (1) Close Exit PTZ camera controller. (2) Camera preset Move the PTZ camera to the preset point. position number When user select the preset point 95, a OSD panel will show out and user can operate PTZ camera through the OSD panel.

  • Page 71: Setting Up And Using The Emap

    Setting Up and Using the Emap EMAP can hold up to 8 maps in *.bmp/*.jpg format. You may locate the camera, sensor and relay on the map. 4.5.1 To Set Up the Emap 1. Click Emap. 2. When the Emap screen appears, click the area number (1 to 8 buttons) on where you want to insert the map.

  • Page 72: To Use The Emap

    4.5.2 To Use the Emap To use the Emap: 1. Click Emap. 2. In the Emap screen, click the camera icon to switch on the area where the camera is located on the map and to display the video at the upper right corner of the Emap screen. At the lower right corner of the Emap screen, it lists all the warning message.

  • Page 73: To Setup The Ptz/Ip Ptz Camera

    To Setup the PTZ/IP PTZ Camera 4.6.1 Setup the PTZ Camera 1. In the PTZ control panel, click Setup. 2. When the PTZ Setup dialog box appears, select the camera number and check the Use PTZ box. 3. In the Connection Settings section, select the COMPort where the PTZ camera is connected, PTZ ID number, BaudRate, and Protocol.
  • Page 74 6. Repeat step 4 & 5, if you want to save another PTZ camera position. 7. Restore AutoPan Time: set a time period for restoring auto path function after the PTZ camera has been moved. Mark the check box and set the time period in second. 8.

  • Page 75: Setup The Ip Ptz Camera

    4.6.2 Setup the IP PTZ Camera 1. In the PTZ control panel, click Setup. 2. When the PTZ Setup dialog box appears, click IP PTZ tab. 3. Select the camera number and check the Use PTZ box. 4. In the Connection Settings section, select the Protocol and Model of PTZ camera that user wants to connect and enter the IP or URL of IP camera in IP Camera Site column.
  • Page 76 9. Using Joystick: Enable/disable Using Joystick such as USB joystick device. 10. Show moving direction indicator line: enable/disable to show the direction line when uses mouse drag on screen in PTZ mode. 11. Iris: To adjust the iris of IP PTZ camera. It may not support that depends on brand of the PTZ camera.

  • Page 77: Chapter 5 Customizing The Dvr System

    Chapter 5 Customizing the DVR System In the Preview/Advanced screen mode, click button to customize your DVR. When the DVR configuration setup selection appears, select and click the buttons you want to change the setting. User can re-do the Setup Wizard by clicking Setup Wizard bar. System Setting In the System Setting dialog box, click OK to accept the new settings, click Cancel to exit without saving, and click Default to revert back to original factory setting.
  • Page 78 Network Drive (13)System Configuration). To insert another storage path, click Add. To remove the selected path, click Delete. If you want the system to automatically erase the data after a certain days, enable the Delete recorded data after check box and enter the numbers of days in Days text box. If you want the system to automatically erase the event and alarm log after a certain days, enable the Delete event and alarm log after check box and enter the numbers of days in Days text box.
  • Page 79 (6) TV Out Select the camera you want to appear on TV and set the time gap from 3 to 10 sec. before it switches to the next camera. The DVR system supports both analog and IP camera channel on TV output. Advance: Select the video card channel and camera that user wants to display on TV.
  • Page 80  Fixed Layout (1) The video source. (2) Select the display mode as FixedLayout. (3) Preview screen: the selected camera video will preview in here. (4) View Mode: Select the split mode of TV out display. (5) Cameras: User can select the cameras that user wants to display on the screen. Only those selected channels would be displayed on the screen.
  • Page 81 Default user Automatically log in to the selected default user when the DVR system is executed. (9) Miscellaneous Enable the conditions in Miscellaneous section you want the system to perform. Status Report Send a daily system event and attention analysis report. To change the e-mail settings, click Setup.
  • Page 82 Resequence channels when autoscan The DVR system will re-arrange the channels order if some of channel is disable when auto scan is enabled. For example, CH 1 and 3 is disable, the channel will display in order of CH2,4,5,6,7~16. The CH1 and 3 won’t be shown on screen when auto scan is enabled. Remember playback display mode To memorize the last playback status.
  • Page 83 (12) UPS (Uninterruptible Power Supply) Protect the system from damaging, such as power surges or brownouts. This automatically gives time to close the DVR system properly when the battery backup power has reached the Shutdown when capacity below percentage level setting. The UPS device must be connected to your computer.
  • Page 84  Usageinfo To view usage of the system CPU, memory, and network. Displays DVR system’s CPU usage. Memory Displays DVR system’s memory usage.
  • Page 85 Network Displays DVR system’s network usage. Click drop-down list to select LAN2 and view LAN2 usage information. CameraInfo Displays DVR system’s cameras information – Camera name, ftp in Live and Recording, and current status. In Status, a is analog camera channel, IPCam is IP camera channel, w is remote DVR camera channel.
  • Page 86 S.M.A.R.T Displays DVR system’s hard disk information. User can view information of each hard disk or hard disk portion on DVR system. Double-click on hard disk to view detail information of hard disk. Description of Status – Good, Low risk, High risk, Not support.
  • Page 87  Keyboards/Input methods Select the keyboard or input language.  PPPoE Setting To configure the LAN setting of DVR system. Click PPPoE Setting. Then, the DVR system will require rebooting the DVR system for PPPoE setup. Click OK to reboot the DVR system.
  • Page 88 After DVR system reboot, Click Setup >> System >> System Configuration >> PPPoE >> Add button >> Broadband(PPPoE)
  • Page 89 Enter the PPPoE’s User name and Password. Mark Remember this password and keep Connection name as default -- Broadband Connection. Then, Click Connect to make a connection...
  • Page 90 After PPPoE connect successful, click Close button. User will see the name of PPPoE connection that user has setup list in Dial-up and Virtual Private Network settings. Then, click OK and reboot the DVR system. If have any configuration problem, please advised the network administrator for suggestion.
  • Page 91  Sounds Setting Adjust audio volume of system.  Printer Click Add Printer and following the wizard to install a printer.
  • Page 92  Device Management To manage the DVR system devices.  Phone and Modem options To setup the modem dial-up settings.
  • Page 93  Map Network Drive To add network storage, the Internet storage drive/folder must be mapped as Network Driver in DVR server. Follow the below steps to map the network drive. 1. Click Map Network Drive button. In the Map Network Drive windows, select the Drive and fill in the IP address and file folder of file server or NAS on your network in Folder.
  • Page 94 (14) System Controller Setup To configure the parameters that is for communicating with the System Controller (an optional accessory). Also please refer to user manual of the System Controller. How to operate the System Controller, please refer to the user’s manual of the System Controller. ...

  • Page 95: To Set The Pos Setting

    5.1.1 To Set the POS Setting 5.1.1.1 General Setting 1. In the System Setting dialog box, POS section, click Setting. 2. In the POS Console Setting dialog box, click Add to set a new POS setting, Modify to change the POS setting, and Delete to remove the selected POS setting. Click OK to save and close POS Console Setting.
  • Page 96 (1) Name: Enter a name to identify the POS. (2) Protocol: To select the protocol, click Setting button (see Setup POS Device) (3) Skip first: Set the number of lines you want to be removed (4) Start Testing: Click to test POS setting. You will see a test result on the right side of POS Mapping window.
  • Page 97 Setup POS Device There are some default POS devices. If user uses the POS device beside defaults, user can add new POS device and rules. The POS device can be added up to 50 include defaults.  Setup Standard POS Device ...
  • Page 98  Add Rules 1. Select the POS device form device list 2. Click Add in Rules section 3. In Rule Setting windows, select Group. Each group has a limited number of times ; please refer to the “Maximum” and “Remainder” information in Rule Setting windows. The Line End, Page End, and Bill End group only can be set once.
  • Page 99  Adjust Rule Priority User can set the priority of rule groups. Select the group and click up/down arrow button to move the priority level. The upper position, the priority is higher.
  • Page 100 Setup XML POS Device XML can only work with the POS data is transmitting in XML format.  Device: select or add a new device. Only device that supports XML can be configured in here. Click Add to add a device. Enter device name and select Type as XML. The POS device can be added up to 50 include defaults.
  • Page 101  Tag: select a root tag and sub tag as a range for data transaction to DVR server. Click Add to set a tag. Click Save. The configuration will be lost without saving. Please refer to the following example for more detail. <TicketStart>...

  • Page 102: Advanced Setting

    5.1.1.2 Advanced Setting To setup POS text display position, text font and color. In the System Setting dialog box, POS section, click Setting >> Advanced Setting Mark Show POS Text to allow POS data to be display on surveillance screen. If user doesn’t want POS data to be scroll up, mark Stop scroll POS Text and enter the time to delete POS text at Erase POS text after column.

  • Page 103: Pos Database Setting

    5.1.1.3 POS Database Setting User can export the POS database to another save location or storage device. Click change the save path. Mark Remove POS data after the POS data will be delete from DVR hard disk on the day that user has setup. Also, mark Move to: user can save the POS data to another folder on DVR when the POS data is removing.

  • Page 104: To Restore The Configuration

    5.1.2 To Restore the Configuration To replace the settings with the one user has saved. 1. In system setting window, click Import in Configuration section. 2. Click to locate the configuration file which the one user has saved. 3. Click OK to start import the configuration file. 4.
  • Page 105  User Account: To check the DVR system login user name and password of configuration file. If the user name and password are different from current DVR system, user can select to use the user name and password of configuration file or select to keep the current DVR system’s user name and password.
  • Page 106  POSDB Path Location: To check the POSDB path setting of configuration file. User can re-assign the POSDB path if the POSDB path of configuration is different or incorrect.  Software License: To check the software license of configuration file. If the software license is not correct, the DVR system will skip to import software license data.
  • Page 107 6. If the 6 check items are failed to pass the checking, user can click Detail button of each item to see the detail information and make a selection to import or not import the data. 7. If user doesn’t to import the configuration file, click Cancel to discard the import processing.

  • Page 108: Camera Setting

    Camera Setting In the Camera Setting dialog box, click OK to accept the new settings, click Cancel to exit without saving, and click Default1/ Default2 to revert back to original factory setting. (1) Camera Icons Select the camera number you want to adjust the video setting. To select all the cameras, enable the ALL check box.
  • Page 109 (3) Camera Display Enable/disable to show the video. Even if the video of the selected camera is hidden you can still record the video and preview it in playback mode. Name Change the camera name Description Add a short comment (4) Video Adjustment (For Analog Camera Only) Adjust the Brightness, Contrast, Hue and Saturation of the selected camera.
  • Page 110  Using RTSP protocol: If the IP camera supports RTSP protocol, user can select RTSP protocol to connect with IP camera. Protocol: Select the “RTSP_RTP” from drop-down list. Model: Please check user’s manual or vendor of IP camera. Video Format: select format of video. Channel: Select the channel that is going to be display on the surveillance monitor.
  • Page 111 Click Save & Exit to save the setting and leave the setup windows. Click OK to save the setting but not exit the setup windows. To cancel the setting, click Cancel. In Camera Setting interface, click Detail to configure more parameters of the camera. Click OK to save the configuration and exit the setup windows.
  • Page 112 User can select Video size, Frame rate, Video and Quality Mode of camera. And scroll the bar to adjust the Quality, Brightness, Contrast, Hue, Saturation, and Sharpness of the camera.  Recording Setting - Save Original Format: Save the video that is compressed by IP camera’s compress mode.
  • Page 113 - Relay Setting: To setup relay device that is embedded on the camera. 1. Click the drop-down list and select the relay ID number. 2. Enter relay name in Name column 3. The DVR system automatically detects the camera and input relates information. In the Content section, enter relay description.
  • Page 114 (8) Night View Automatically adjust the exposure to make the image more visible especially when the site is dark. You can only use this function when the Auto Brightness Control is enabled. (9) Enable Deinterlace To enhance the video quality. Set the Enable Deinterlace mode to #1, if you are capturing motionless picture and #2, if it captures lots of movement.

  • Page 115: Setup The Object Counting

    5.2.1 Setup the Object Counting The DVR system only supports 2 channels on object counting. Click Detail to enter the object counting setup window. Enable Detected Regions in Display section. This enables the object counting information show on the screen. Moving Object will enable the object size frame to show on the screen. In Reference Image, click Save button to capture the image for comparing reference on object counts.
  • Page 116  Reset the counter now: reset counter manually.  Save statistic report after counter reset: Save the counter data to the Storage Path that user has selected.  Remove data after: User can delete the counter data in a specific time period. Fill in the Days that will delete the counter data after the counter data has been saved in specific storage location.

  • Page 117: To Setup The Facefinder

    5.2.2 To Setup the FaceFinder To setup the human face detection and capturing from live video for security issue. Click Detail to enter the FaceFinder setup window. To set the value back to default, click Default button. - The face detection angle is around 30 ~ 45 degrees for both side of face and 25 ~ 30 degrees for look up and down side of face.
  • Page 118 Control Setting of External Device: Set the conditions of the face detection that is trigger by outside device such as sensor, relay device. Activate FaceFinder By External Device: Mark to enable trigger condition. Start Message: Set the sensor level that will trigger the face detection. The default is high. Stop Message: Set the sensor level that will reset the condition of face detection.

  • Page 119: Setup Ptz Tracking

    5.2.3 Setup PTZ Tracking PTZ tracking allows user to setup a select range for PTZ camera to tracking the object automatically when object is out of selected rage. The PTZ tracking will be available when the camera is enabled PTZ function. User need to enable the PTZ function of the camera if the camera is a PTZ/IP PTZ camera.(see also Chapter...
  • Page 120 (8) Set Speed: To adjust camera lens moving speed. This speed won’t affect the speed on PTZ panel. Click OK to complete the setting. When the PTZ tracking has been setup, user should see the PTZ tracking icon ( ) on the preview screen.

  • Page 121: Create A Camera Group

    5.2.4 Create a Camera Group Follow the below steps to create a camera group. The maximum of group number is 64. The default group can be deleted and modified. Click to add a new group. Right-click on group to rename the group name.
  • Page 122 Drag the camera from Camera list section to the group. Select and drag the camera to the group Right-click the camera can rename, delete, display/no display video of camera, and enable/disable camera. To add another group, do the step 1 to 4 again. To delete the group, click or right-click the group and select Delete.
  • Page 123 In camera group, different camera icon represent different types of camera -- camera), (Analog camera), and (Camera of remote DVR).
  • Page 124 10. User can easy to view and manage the camera group in preview/advanced mode by click camera tree icon. From camera group tree, user can enable/disable, display/un-display, and rename the camera and enable/disable the audio of the camera. To manage the camera group tree in preview/advanced mode, user need to be enabled the Group Tree Menu control right in account setting(see also Chapter 5.10 User Setting)

  • Page 125: Recording Setting

    Recording Setting In the Recording dialog box, click OK to accept the new settings, click Cancel to exit without saving, and click Default to revert back to original factory setting. Some of functions don’t support for IP camera channel. (1) Camera Icons Select the camera number you want to set the recording setting.
  • Page 126 Recording Mode , and then click on the time or day blocks. When the system starts recording a red triangle mark would appear at the upper left corner of the screen. The recording modes are listed below: Always Recording Record the video from the selected camera and save it to the designated storage path. Motion Recording Start recording the video from the selected camera only when the system detects movement.
  • Page 127 To adjust motion detect sensitive, scroll the Sensitivity 1/2/3 bar. Click OK to save and exit the setting window. To reset all setting, click Default. Click Region button to select the motion detect area. (5) Voice Detection Adjust the intensity of the audio detector. The system detects sound when it exceeds the intensity value.
  • Page 128 (9) Mask/Shield Edit Mask, mark an area on the screen to disregards the motion in the marked area and to only monitor outside the marked area. As for the Shield, it covers an area on the screen and the covered area would not be visible on the screen and recorded.
  • Page 129 (11) Enable Storage Optimization Only support on Analog camera. Enable/disable to save more storage space. Click Detail button to select the type of storage optimization.  Monochrome Mode: The video will record in black and white.  Disable Video Enhancement: To shutdown video enhancement function. User also can select the Default Mode High/Low.

  • Page 130: To Mask/Shield An Area On The Screen

    5.3.1 To Mask/Shield an area on the screen 1. In the Mask/Shield Edit section, activate the Enable Mask/Enable Shield check box. 2. Enable the Show Mask check box to show the mask frame on surveillance screen. 3. In the Edit section, select between Mask or Shield and click the  button. 4.

  • Page 131: Network Setting

    Network Setting In the Network Setting dialog box, click OK to accept the new settings, click Cancel to exit without saving, and click Default to revert back to original factory setting. (1) Server Name Assign a name for the DVR unit. Letters of the alphabet and numbers only. (2) Transmitting Cameras Select and click on the camera number in the Transmitting Camera section you want to make it accessible via internet using PCViewer, Remote Console, PDAViewer and HandyViewer (still...
  • Page 132 (5) Remote Control Server Enable/disable remote control from remote application (ex. CM3000). Enter the remote accessing port in Port column. The default value is 5555. (6) Network Video Configuration Set up the video quality and frame rate for viewing and transmitting to the remote program. Scrolling adjust bar to set the Quality level and FrameRate level.
  • Page 133 (11) Other Configuration Enable White List An access permit list for the remote accessing of DVR server. Enter the IP address and click Add. Or, enter a range of IP address and click Add. To delete the IP from the list, select the IP and click Delete button.

  • Page 134: Schedule Setting

    Schedule Setting Schedule to record, backup, enable network, reboot and disable alarm of all the cameras either weekly or one time. The number from 00 to 23 represent the time in 24-hour clock. The left most column display the days in a week. To Set the Schedule Setting: 1.
  • Page 135 Make sure the backup folder and storage folder are not on the same drive. Enable Network Activate DVR remote system to access at the set time. After the appointed time, the Network function will be disabled. If the Network function is already enabled, the Network function will not be disabled when the appointed time has ended.

  • Page 136: Backup Setting

    Backup Setting In the Backup Setting dialog box, the number from 00 to 23 represent the time in 24-hour clock. The numbers from 01 to 16 represent the camera number. When you back up the file, you may find QPlayer application included in the backup folder (see also Chapter To Backup file: 1.

  • Page 137: Setup Quick Backup

    3. Check the information beside the calendar. Selected Files: Show the number of files selected. Require Space: Show the total size of the selected file. 4. Enable Auto partition and select to divide the file size into DVD-R or CD-R. DVR automatically backup and divide the file sizes to facilitate burning into DVD or CD disc.

  • Page 138: Sensor Setting

    Sensor Setting The I/O device must be installed to use this function. 1. Click the drop-down list and select the sensor ID number. 2. Give a name to the sensor in Name column. 3. Click External IO to configure external I/O device if it is available(see also Chapter 5.7.1) 4.

  • Page 139: To Setup External I/O Box

    5.7.1 To Setup External I/O Box The DVR system can connect the external I/O box for more installed of I/O devices. 1. Click Add. 2. Mark Enable box to enable this external I/O box. 3. Select the Brand of external I/O box from drag down list. 4.
  • Page 140 7. In External I/O box setup dialog, user will see all added External I/O. Click added External I/O box and click Add to scan the connected relays and sensors. 8. In Add Module windows, click Scan to scan the connected relays and sensors on the External I/O box.

  • Page 141: Relay Setting

    Relay Setting The I/O device must be installed to use this function. 1. Click the drop-down list and select the relay ID number. 2. Mark Enable to enable the selected relay. If user wants to apply the setting to all relays, click Apply to all button after complete the setting of the relay.

  • Page 142: Alarm Setting

    Alarm Setting In the Alarm Setting dialog box, click Add to insert and set new alarm setting, click Delete to remove the selected alarm setting, click OK to exit and save the setting, Cancel to exit without saving, and Default to revert back to original factory setting. To set the Alarm Setting: 1.
  • Page 143 3. In (2) Enable Time, the number from 00 to 23 represent the time in 24-hour clock. Click Schedule to select the time and date that you want to activate or deactivate the alarm function. Select Enable or Disable and click the block that user want to activate or deactivate the alarm function.
  • Page 144 Video Loss: Click the camera number to set the alarm condition when video is lost. Right click on the camera number to setup the Continuous trigger duration of Video Loss. Enter the time period for system to send out the alarm when video loss has continuous detected for a period.
  • Page 145 IP Camera Sensor: Click IP Camera Sensor to configure IP camera’s sensor condition. To set the sensor condition for the system to alarm, click High or Low column. The column with a circle means is selected. Continue trigger duration: Set a time period that when sensor has been trigger and stay in the same status for that period, then the alarm will be sent out.
  • Page 146  Recording is switched off: when the recording has been stopped, the system will send out the alarm message.  Network is switched off: when the network connection of DVR system is lost, the system will send out the alarm message. ...
  • Page 147 Enable/disable the POS Keyword check box, to scan the data from the POS if it matches the keyword (see also Chapter 5.9.10). Enable/disable the Alarm Button check box, to active manual alarm function. To define alarm message of manually alarm trigger. Click alarm button and select the alarm button # and fill in the description of alarm button.
  • Page 148 TVOut1/TVOut2 Switch to only display the video on TV1/TV2 from where the alarm is activated. a. Select the camera from drop down list to specify which camera video to be displayed on TV when the alarm is triggered.  Alarm Camera: when a channel has an alarm occurred, and then, the channel video that has an alarm occurred will be displayed on TV.
  • Page 149 b. Retrieve time: set the waiting duration before system switching back to original Preview mode. If the retrieve time is un-mark, the alarm video will keep enlarging until user switch back to Preview mode manually. The retrieve time range is 3~ 600 seconds.
  • Page 150 Alarm SOP (Standard Operation Procedure) List the instructions to inform the person of what to do when the alarm is activated. To setup click Detail (see also Chapter 5.9.8). Send to CMS (Central Management System) Enable/disable the selected camera to send video to CMS when the alarm is activated (see also Chapter 5.9.9)

  • Page 151: To Setup Alarm Relay

    5.9.1 To Setup Alarm Relay 1. Next to the Relay Output check box, click Detail. 2. In the Alarm Relay dialog box, select from the available relay list and in the ON column, set to enable/disable the relay operation when the alarm is activated. 3.

  • Page 152: To Setup The Alarm Sound Setting

    5.9.2 To Setup the Alarm Sound Setting Next to the Play Warning Sound check box, click Detail. In the Alarm Sound Setting dialog box, click to select other wav file from other source or folder, Play to listen, Record to make a new copy of a sound. If you click Record, you will be prompted if you want to replace the file.

  • Page 153: To Setup Send E-Mail Setting

    5.9.3 To Setup Send E-mail Setting Next to the Send Email check box, click Detail. In the E-mail Setting dialog box, click OK to exit and save the setting and Cancel to exit without saving the setting. (1) Mail Server Enter the SMTP Server and port.

  • Page 154: To Setup Ftp Setting

    (4) Modem Dial up Setting If you are using dial up modem, enable Auto Dial up check box and select the modem name. You may also set the time to disconnect automatically, just enable the Auto Disconnect after check box and set time. 5.9.4 To Setup FTP Setting 1.

  • Page 155: To Setup Alarm Recording Setting

    5.9.5 To Setup Alarm Recording Setting 1. Next to the Start Recording check box, click Detail. 2. In the Alarm Recording Setting dialog box, select the camera to enable/disable video recording. Enable All to select all cameras. 3. In the Frame Rate selection, select As Setting to record the number of frames based on the Recording Setting or Max to record maximum of frames based on the available speed.

  • Page 156: To Setup Sms/Mms Setting

    5.9.6 To Setup SMS/MMS Setting To use this feature, GSM/GPRS modem is required. Connect the GSM/GPRS modem to the serial COMM port of PC. Beside the SMS/MMS check box, click Detail. Select the port number in Com Port drop down list from where the GSM/GPRS modem is connected.

  • Page 157: To Setup Ptz Preset Point

    5.9.7 To Setup PTZ Preset Point Next to the PTZ preset point check box, click Detail. Select Camera: In the Trigger PTZ Preset Setting dialog box, select the PTZ camera number. Enable: Mark Enable check box to enable. Alarm Trigger: Select the position of the PTZ camera when the alarm is activated Alarm Close: Select the position of the PTZ camera when the alarm is ended.

  • Page 158: To Setup Cms Setting

    5.9.9 To Setup CMS Setting Next to the Send to CMS check box, click Detail.  CMS: Select the camera to enable/disable sending the video to CMS.  Matrix: Select the camera to enable/disable sending the alarm event video to CMS. The CMS site need to setup a matrix channel to receive the alarm event from DVR server site(please refer to CMS manual for detail) ...

  • Page 159: To Setup Pos Keyword Setting

    5.9.10 To Setup POS Keyword Setting 1. Next to the Send to POS Keyword check box, click Detail. 2. In the POS Keyword Setting, select the camera to enable/disable scanning the keyword. Enable All to select all cameras. 3. Enter the text below keyword text box. Click Add to include the keyword in the list. To remove, select the word in the list and click Delete.

  • Page 160: Missing, Suspicious Object, And Scene Change Detected

    5.9.11 Missing, Suspicious Object, and Scene Change Detected Missing Object Select the certain object on the screen for the system to detect; when the object is disappear or move and the system will alarm. Click OK to exit and save the configuration. To exam the setup condition, click Start Test.
  • Page 161 3. Mark the Enable check box to setup the condition. 4. Sensitive: Set the system detects sensitivity. 5. Delay Time: Set the lasting time for system to detect the object. 6. Use the mouse to click and drag the frame on the screen. ...
  • Page 162 8. To reset all object frames, click Clean. To clean an object frame, click right button of mouse and drag the object frame that user want to clean.

  • Page 163: User Setting

    5.10 User Setting Only users with Administrator privileges can access User Setting. In the User Setting dialog box, click Add to insert a new user, Delete to remove the selected user, Edit to modify the user control right, OK to exit and accept the setting, and Cancel to exit without saving the setting. After clicking Add or Edit, you may customize the user control setting.
  • Page 164 (3) PCViewer Enable/disable Web Viewer control right that allow the user to operate from a remote location using internet explorer. Remote Console Allow the user to remote modify DVR system setting. Remote LogViewer Allow the user to view the event log from remote site. Remote EMAP Allow the user to view the E-map of DVR from remote site.

  • Page 165: Chapter 6 Playback Backup Video On Pc

    Chapter 6 Playback Backup Video on PC You can playback the backup files using QPlayer applications. When you back up the recorded file, QPlayer applications are automatically included in the backup folder. With QPlayer, supports 6 different split screen types to view all the video at the same time. User even can select the different language of function tip.
  • Page 166 Name Function (3) Progress bar Show the progress of the file being played. You may move the bar to seek at any location of the track. (4) Hour Buttons Select and click to playback the recorded video file on the specific time frame.
  • Page 167 Name Function (10) Export Export includes Snapshot, Print, Output Video Clip, and Backup function. Snapshot: Capture and save the screen shot either in *.jpg or *.bmp format. Print: Print the screen shot. Output Video Clip: Save the segmented file in *.mpg, *.avi, or *.dvr format (see also Chapter 6.1.1).

  • Page 168: To Cut And Save The Wanted Portion Of The Recorded Video

    Name Function (19) De-interlace To enhance the video quality. Set the de-interlace mode to #1, if you are capturing motionless picture and #2, if it captures lots of movement. (20) Turbo To improve the smoothness of live video. The default is enabled( but in following situation: - The channel is IP camera and is in 1 single screen.

  • Page 169: To Search Using The Visual Search

    6.1.2 To Search Using the Visual Search 1. Click Visual Search. 2. In the Visual Search Setting dialog box, select the Camera number and the date. Then click 3. When a series of frames appear by date, click on the frame to display another series of frames and search by every Hour of that date, every Minute of that hour, every 10 Seconds of that minute, every Second of that 10 seconds.

  • Page 170: Chapter 7 Using The Remote Programs

    Chapter 7 Using the Remote Programs User can use Microsoft Internet Explorer to access DVR system by entering the IP address. To use this feature, make sure that your PC and DVR server both are connected to the internet and the Network feature is enabled.

  • Page 171: Familiarizing The Buttons In Pcviewer

    Familiarizing the Buttons in PCViewer 7.1.1 PCViewer Screen Right-clicking on the PCViewer video screen, enables user to start video recording, change video quality, switch camera, enable/disable DirectDraw and view server information.  Start Recording: To operate the start recording on short-cut menu, the account authority that user uses to access DVR system needs to be enabled on User setting (see Chapter 5.10).
  • Page 172 Name Function (1) DirectDraw Enhance the video quality. Not all graphic cards can support this function. If you cannot see the screen display correctly or screen is messed, please check with VGA card vendor. (2) Received file size Indicate the size of the data being sent per second. (3) Camera frames Indicate the number of frames per second.

  • Page 173: Pcviewer Control Panel

    7.1.2 PCViewer Control Panel Name Function (1) Preview Mode Switch to preview mode control panel. (2) Playback Mode Switch to playback mode control panel(see also Chapter 7.1.3) (3) Full screen Use the entire area of the screen to only display the video. To return, Right click the mouse or press ESC on the keyboard.
  • Page 174 Name Function Click OK to exit. (5) Select cameras to view To add IP Cam, user need to enable IP Camera control right at the User setting of DVR system. (6) Audio Enable/disable remote sound. (7) Remote setup Change the DVR server settings (see also Chapter 7.1.4).

  • Page 175: Playback Mode Control Panel

    7.1.3 Playback Mode Control Panel The PCViewX.cab. installation is required for first time using PCViewr playback function. The PCViewX.cab installation requirement is appeared when user select Playback function. Name Function (1) Preview Mode Switch to preview mode control panel Select the date that user wants to playback. Click   icon can switch (2) Date month and year.
  • Page 176 Name Function User can setup the certain time period for playback. The recorded file (6) Playback time default is playback in 60 minutes long. User can adjust to the specific progress bar time period to playback instead to move the scroll bar while playback. (7) Play button After select the file, click it to start playback.

  • Page 177: To Setup Remote System Setting

    7.1.4 To Setup Remote System Setting There are two type of remote setup mode – Basic Setting and Advance Setting. Select the setup mode and click OK to enter setup window. 7.1.4.1 Basic Setting Click OK to exit and save the setting and Cancel to exit without saving the setting. The setting here applies to Remote DVR only.
  • Page 178 (3) Camera Setting - Display Enable/disable to show the video. Even if the video of the selected camera is hidden you can still record the video and preview it in playback mode. - Name Change the camera name. - Description Add a short comment.

  • Page 179: Advance Setting

    7.1.4.2 Advance Setting In PCViewer UI, click Remote Setup button to configure setting of the remote DVR server. After click Remote Setup button, the setup menu bar will appear as below shown: Click the setup selection to enter the setup window. To exit setup menu bar, click OK. System Setting In the System Setting windows, click Update to accept the new settings, click Cancel to exit without saving, and click Default to revert back to original factory setting.
  • Page 180 (2) Delete event and alarm log after If you want the system to automatically erase the event and alarm log files after a certain days, enable the Delete event and alarm log after check box and enter the numbers of days in Days text box.
  • Page 181 (7) Miscellaneous Enable the conditions in Miscellaneous section you want the system to perform. Beep if no signal Make sound when the video signal is lost. Mandatory Record Always record video when software is running Screen Saver Set a period time to enter screen saver mode when system idle. Auto Scan Period Set the time gap of the Auto Scan function from 3 to 10 seconds.
  • Page 182 (9) POS  Advanced Setting Set from which camera screen to display the data from the POS equipment. To set the text flow, color format, and POS database export, click Advanced. 1. Mark Show POS Text to allow POS data to be display on surveillance screen. 2.
  • Page 183  iPOS Database Setting Enable Multiple windows for viewing multi-channels of iPOS live data. To save the iPOS live data window position on the preview mode, mark the Save Window Position. To select all channels, mark All check box. (10) UPS (Uninterruptible Power Supply) Protect the system from damaging, such as power surges or brownouts.
  • Page 184 (11) Firmware User can upgrade the DVR system patch and IP camera patch from remote site. Please contact your local dealer for newest DVR system patch and IP camera patch.  Product Version: displays current DVR system firmware version. Click Update button to upgrade the NVR system patch.
  • Page 185 Camera Setting  Analog Camera Select the camera from remote DVR servers to modify settings. In the Camera Setting window, click Update to save and apply the new settings, click Cancel to exit without saving, and click Default1/ Default2 to revert back to original factory settings. (1) Camera Icons Select the camera number you want to adjust the video setting.
  • Page 186 (4) Video Adjustment Adjust the Brightness, Contrast, Hue and Saturation of the selected camera. (5) Noise Reduction Reduce undesirable video signal and improve the quality of the video. Noise Reduction uses lots of CPU resource. Please use this feature only if it is really necessary.
  • Page 187  IP Camera Select the camera from remote DVR servers to modify settings. In the Camera Setting window, click Update to save and apply the new settings, click Cancel to exit without saving, and click Default1/ Default2 to revert back to original factory settings. (1) Camera Icons Select the camera number you want to adjust the video setting.
  • Page 188 Record Setting  Analog Camera In the Recording setup window, click OK to accept the new settings, click Cancel to exit without saving, and click Default to revert back to original factory settings. (1) Camera Icons Select the camera number you want to set the recording setting. To select all the cameras, enable the ALL check box.
  • Page 189 The recording modes are listed below: Always Recording Record the video from the selected camera and save it to the designated storage path Motion Recording Start recording the video from the selected camera only when the system detects movement. Once a motion is detected, the system automatically saves the previous frames and stop based on the Start Record Prior and Stop Record After settings.
  • Page 190  IP Camera In the Recording setup window, click OK to accept the new settings, click Cancel to exit without saving, and click Default to revert back to original factory settings. (1) Camera Icons Select the camera number you want to set the recording setting. To select all the cameras, enable the ALL check box.
  • Page 191 The recording modes are listed below: Always Recording Record the video from the selected camera and save it to the designated storage path Motion Recording Start recording the video from the selected camera only when the system detects movement. Once a motion is detected, the system automatically saves the previous frames and stop based on the Start Record Prior and Stop Record After settings.
  • Page 192 Network Setting In the Network Setting window, click Update to accept the new settings, click Cancel to exit without saving, and click Default to revert back to original factory settings. For the network service ports that use by DVR server, please see Appendix (1) Server Name Assign a name for the DVR unit.
  • Page 193 (6) PCViewer Configuration Activate Enable Anonymous Login to remotely access the DVR server without the need of password. The default of PCViewer port is 80. (7) Voice Phone Voice Phone is a 2-Way Talk feature that allows the client and server to talk via internet using microphone.
  • Page 194 Enable HandyViewer Enable remote users to use a PDA or a mobile phone to access DVR server and select the video size and quality. Network Bandwidth Limit  By Channel: Set the network bandwidth by each channel.  All: Set the total network bandwidth consumption limit.
  • Page 195 Schedule Setting Schedule to record, backup, enable network, reboot and disable alarm of all the cameras either weekly or one time. The number from 00 to 23 represent the time in 24-hour clock. The left most column display the days in a week. To Set the Schedule Setting: 1.
  • Page 196  Incremental Backup: Only backup the data that are not yet included in the archive from last time. Network Activate DVR remote system to access at the set time. After the appointed time, the Network function will be disabled. If the Network function is already enabled, the Network function will not be disabled when the appointed time has ended.
  • Page 197 Alarm Setting In the Alarm Setting window, click Add to insert and set new alarm setting, click Delete to remove the selected alarm setting, click OK to exit and save the setting, Cancel to exit without saving, and Default to revert back to original factory settings. To set the Alarm Setting: Click Add to insert and set a new alarm setting.
  • Page 198 In Audio Detection, click the camera number to the system to alarm when detect the abnormal voice. In (4) Sensor, select and click on the sensor number (use  and  to select the sensor) to set the condition for the system to alarm. If the sensor normal status is high, set the sensor condition to low.
  • Page 199 POS Keyword: Enable/disable to scan the data from the POS if it matches the keyword. Alarm Button: Enable/disable to active manual alarm function. To define alarm message of manually alarm trigger. Click alarm button and select the alarm button # and fill in the description of alarm button.
  • Page 200 Launch E-Map Display mini Emap on screen. TV Out Switch to only display the video on TV from where the alarm is activated.  Retrieve time: set the waiting duration before system switching back to original display mode on TV automatically. If the retrieve time is un-mark, the alarm video will keep displaying until user switch back to normal display mode manually.
  • Page 201 Alarm SOP (Standard Operation Procedure) List the instructions to inform the person of what to do when the alarm is activated. To setup click Detail (see also To Setup Alarm SOP). Send to CMS (Central Management System) Enable/disable the selected camera to send video to CMS when the alarm is activated (see also To Setup CMS Setting)
  • Page 202  Email Notice Setting Notice Interval: Set the period of time before it sends another e-mail notice. Embedded image: Select the image size and set the number of frames. Attach image when sensor is triggered: When the sensor is triggered, the system will capture the image and send the image to the certain e-mail address with the alarm message.
  • Page 203 4. In the Stop Recording after text box, set the number in second for the program to continue recording after the alarm has ended. 5. Click OK to accept the new settings and Cancel to exit without saving. To Setup Alarm SOP Next to the Alarm SOP check box, click Detail.

  • Page 204: Familiarizing The Buttons In Remote Console

    Familiarizing the Buttons in Remote Console Click Remote Console button on PCViewer control panel to download the remote console application or user can install remote console application from software CD (Install Web Tool). Name Function (1) DirectDraw Enhance the video quality. Not all graphic cards can support this function.
  • Page 205 Name Function (6) Network Enable/disable remote system access. This feature allows you to access DVR server from a remote location via internet connection. (7) Setup Configure the Remote Console setting. (see also Chapter 7.2.1) (8) PTZ Access PTZ control panel. Beside PTZ camera, DVR system also support mega pixel IP camera.(see Chapter 7.2.2)

  • Page 206: To Setup Remote Console Setting

    7.2.1 To Setup Remote Console Setting Click OK to exit and save the setting and Cancel to exit without saving the setting. (1) Storage Path Set the directory on where to save the data. When there is not enough free space to record one hour data, the system automatically replaces the oldest data.
  • Page 207 (4) Channel Settings The numbers from 01 to 16 represent the camera ID. In Transmitting Channels section, enable the camera number to receive the camera signal from the server. In Visible Channels section, enable the camera number to view the camera signal on Remote Console screen. To select all the cameras, enable the ALL check box.

  • Page 208: Familiarizing The Buttons In Ptz Camera Controller

    7.2.2 Familiarizing the Buttons in PTZ Camera Controller (10) Name Function (1) Close Exit PTZ camera controller. (2) Setup Select the PTZ camera channel. (3) AutoPan Operate the PTZ cameras automatically based on the selected camera group preset position number. (4) Focus +/- Adjust the focus manually to produce clear image.

  • Page 209: Using The Remote Playback

    Using the Remote Playback To use this feature, first you need to select the source of the file. In the Select Playback Mode dialog box, choose Local Playback to open the file that is recorded in the Remote Console, and Remote Playback to open the file that is recorded in the DVR server.
  • Page 210 To Make a Selection: 1. Select the date in the calendar. Use buttons to shift the calendar to the left or right. 2. In the table below, click on the blue block to select and open the recorded file. The blue block turns red when it is selected.

  • Page 211: Familiarizing The Buttons In Local Playback Mode

    7.3.1 Familiarizing the Buttons in Local Playback Mode Name Function (1) Split Screen Mode Select from 6 different split screen types to playback the recorded video file of all the camera, or one camera over the other or alongside on a single screen. If there are only 4 cameras, you won’t be able to switch to 9, 16, and 13 split screen mode.
  • Page 212 Name Function (5) Playback Control From left to right order: Buttons Begin: Move at the beginning of the recorded video file. Previous: Go back to the previous frame. Slower: Play the recorded video file at the speed of 1/2x, 1/4x, 1/8x, or 1/16x. Rewind: Wind back the recorded video file.
  • Page 213 Name Function (10) Camera ID Show the number of cameras that are being viewed. When you are in single screen mode, click the camera ID number to switch and view other camera. Export includes Snapshot, Print, Output Video Clip, and Backup (11) Export function.

  • Page 214: Familiarizing The Buttons In Realtime Playback Mode

    7.3.2 Familiarizing the Buttons in RealTime Playback Mode Name Function Select from 6 different split screen type to playback the recorded (1) Split Screen Mode video file of all the camera, or one camera. To zoom in an area on the screen, Right click and Drag a square on the area you want to enlarge.
  • Page 215 Name Function From left to right order: (5) Playback Control Begin: Move at the beginning of the recorded video file. Buttons Previous: Go back to the previous frame. Slower: Play the recorded video file at the speed of 1/2x, 1/6x, 1/8x, or 1/16x Rewind: Wind back the recorded video file.
  • Page 216 Name Function Switch to Playback mode. This allows you to view the recorded (8) Playback video file. Display the recorded date, time and play speed. (9) Status bar Show the number of cameras that are being viewed. When you are (10) Camera ID in single screen mode, click the camera ID number to switch and view other camera.

  • Page 217: Familiarizing The Buttons In Download And Playback Mode

    7.3.3 Familiarizing the Buttons in Download and Playback Mode Name Function (1) Exit Close the program (2) Progress bar Show the progress of the file being played. You may move the bar to seek at any location of the track. (3) Playback Control Buttons From left to right: Begin: Move at the beginning of the recorded video file.
  • Page 218 Name Function Select the language of function tips (5) Language (6) Export Export includes Snapshot, Print, and Output Video Clip function. Snapshot: Capture and save the screen shot either in *.jpg or *.bmp format. Print: Print the screen shot. Output Video Clip: Save the segmented file in *.mpg, *.avi, or *.dvr format (see also Chapter 7.3.4).
  • Page 219 Name Function (15) Watermark To verify the playback video has not been modified To verify the playback video doesn’t been modified. Click to check the video. Watermark verification window will show up as following: Watermark verification doesn’t support the video that is recorded from MPEG IP camera.

  • Page 220: To Cut And Save The Wanted Portion Of The Recorded Video

    7.3.4 To Cut and Save the Wanted Portion of the Recorded Video 1. Use the Playback Control buttons or drag the bar on the playback progress bar and pause on where you want to start the cut. Then, click Segment button ( ) to set the begin mark.

  • Page 221: To Search Using The Visual Search

    7.3.5 To Search Using the Visual Search 1. Click Visual Search. 2. In the Visual Search Setting dialog box, select the Camera number and the date. Then click 3. When a series of frames appear by date, click on the frame to display another series of frames and search by every Hour of that date, every Minute of that hour, every 10 Seconds of that minute, every Second of that 10 seconds.

  • Page 222: To Search Using The Event Search

    7.3.6 To Search Using the Event Search 1. Click on the video screen on where you want to search. 2. Click Event Search. The Event Search text (red) would appear at the lower left corner of the screen. 3. In the Event Search Setting dialog box, check the type of condition you want to search. If you select POS, in the Find Text box, type the word.

  • Page 223: To Search Using The Intelligent Search

    7.3.7 To Search Using the Intelligent Search 1. Click on the video screen on where you want to search. 2. Click Intelligent Search. The Intelligent Search text (red) would appear at the lower left corner of the screen. 3. When the Intelligent Search Setting dialog box and motion detector frame appear, you may adjust the sensitivity bar and the motion detector frame size and location.

  • Page 224: Chapter 8 Web Tools

    Chapter 8 Web Tools The bundled Web Tools includes Remote iSetup, Remote iBackup, Remote Console, Remote iAarm, and Remote iMatrix application. To install Web Tools, place the CD into the CD-ROM drive then click Install Web Tool. User can select the application that wants to install or install all. Remote Console application please refer to Chapter 7.2.

  • Page 225: Remote Isetup

    Remote iSetup Remote Setup is a tool for configuring DVR server from remote site. To install Remote Setup application, insert the Installation CD into CD-ROM drive and click Install Web Tools. After installation, click to start the Remote Setup application. 8.1.1 To Add DVR server User need to add a DVR server and make connection in order to setup remote DVR server.

  • Page 226: To Setup Remote Dvr Server

    3. Click OK to complete adding remote DVR server. 4. The added DVR server will be listed and auto connects to DVR server. 5. Once the connecting is success, user can start to configure DVR server. 6. When connection is lost, click Reconnect to connect again. 7.

  • Page 227: Remote Ibackup

    Remote iBackup Remote Backup is purely for backing up the *.dvr file from the DVR sever. You can select between Auto Backup and Manual Backup. Auto Backup continuously archives one hour of the recorded data at a time, starting from the specified date. As for Manual Backup, it only archives the recorded data of selected date.
  • Page 228 4. In the Add New DVR windows, enter the Name, IP, user ID, and password. 5. Select the Backup mode:  Auto Backup mode: the backup will automatically execute when the setup is completed a. In Begin Date drop down calendar, select the date from where to start Click Add to set the storage path.
  • Page 229 c. Click OK to complete the adding DVR server. The added DVR server will display in Remote Backup main windows. Un-mark check box to disable backup Click to start backup progress d. Click Start to begin backup and click Stop to stop backup progress. While backup, the start button will turn to stop button...
  • Page 230  Manual Backup mode: the backup progress will start when user press the backup button a. In DVR Setting, select Manual Backup option. b. Click Browse to set the storage path. Click OK to save the setting. c. In Remote Backup window, click file select button.
  • Page 231 d. And then, select the date and time that user wants to backup. e. In Remote Backup window, click Start button to backup.
  • Page 232 If user wants to burn the back file into DVD disk, click Burn button and select the file to burn.
  • Page 233  Quick Backup mode: To backup the selected file immediately. a. In DVR Setting, select Quick Backup option. b. Click Browse to set the storage path. c. Click OK and the Quick Backup dialog box will appear.
  • Page 234 d. Click Add to select the date, start/end time, and channel that user wants to backup. After selecting, click OK to confirm. User can add multiple backup time file by repeating this step. e. In Quick Backup dialog box, user will see the selected time period for backup is listed. Click Backup button to start backup.

  • Page 235: Appendix A Registering Domain Names

    Appendix A Registering Domain Names DDNS (Dynamic Domain Name Service) is a data query service mainly used on the Internet for translating domain names into Internet addresses. It allows remote clients to intelligently search dynamic servers without any previous enquiring for servers’ Internet addresses. In order to take advantage of this intelligent service, first register your domain name.
  • Page 236 II. Register the Domain Name on http://www.dyndns.com Open the browser on your PC and enter the URL http://www.dyndns.com Select the Create Account from the main page. Enter the Username, Email, Retype Email, Password, Retype Password, and read the policy agreement.
  • Page 237 After entered all necessary information, click Create Account. User need to do the email verify in order to complete the account apply. Go to your mail account that user has used to register the account to find the confirm mail. After account has been confirmed, user can login to your account.
  • Page 238 Select Add Zone/Domians Service to register the domain name.

  • Page 239: Appendix B Network Service Port

    Appendix B Network Service Port The following table shows the ports that DVR server uses for certain network service. Port # Variable Remote Console (CM 3000) 5550 PCViewer 2-way audio 9999 Remote Control (CM3000) 5555 DVR POS 5150 Firmware Update 5005...

  • Page 240: Appendix C Pin Definition Of Audio In Port

    Appendix C Pin Definition of Audio In Port The following table lists the pin definition of audio in port. Pin # Definition Pin # Definition RCA(1) RCA(2) RCA(3) RCA(4) RCA(5) RCA(6) RCA(7) RCA(8) RCA(9) RCA(10) RCA(11) RCA(12) RCA(13) RCA(14) RCA(15) RCA(16) Pin # Definition...

  • Page 241: Appendix Dusb Recovery

    Appendix D USB Recovery Plug the USB pen drive on a PC (PC could be any PC as long as has a CD-ROM drive and USB port). - The USB pen drive must have 4G ~ 16G capacity in order to store the recovery file. - In Windows 7 system, please disable UAC function before make the recovery file.
  • Page 242 After format is completed, the recovery files will copy into the USB pen drive. When the copy process is completed, click OK to finish. And then, un-plug the USB pen drive from the PC and plug into the DVR unit. Restart DVR unit (power off and power on) and press F11 button on keyboard.
  • Page 243 11. The System Recovery Wizard will show up, click Next to continue. 12. Select the recovery target is flash drive of DVR. Then, click Next.
  • Page 244 13. Click Yes to confirm the selection. If user wants to change the recovery target, click NO and select another recovery target.
  • Page 245 14. And then, the recovery process will start to erase old firmware file, then, copy new firmware file to the target drive that user has selected. It takes several minutes to complete. If user wants to stop the recovery process, click Abort button.
  • Page 246 15. When completed massage window show up, the recovery process is completed. Click Exit and remove USB pen drive from DVR unit. The DVR system will start up automatically.
  • Page 247 3. Cartons, cases, batteries, cabinets, tapes, or accessories used with the product. 4. AVer Information Inc. does not warrant that this product will meet your requirements; it is your responsibility to determine the suitability of this product for your purpose.

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