LG LDTH797 Series Owner's Manual page 54

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54 TROUBLESHOOTING
Problem
Spots and filming on Insufficient detergent.
dishes.
• Add the recommended amount of detergent. See the Operation section.
Rinse aid dispenser is empty.
• Refill rinse aid dispenser.
Hard water buildup in the tub.
• Remove all dishes, silverware and silverware holder from dishwasher. Only racks should
Dishes don't dry. Rinse aid dispenser empty.
• Check and refill the rinse aid dispenser if empty.
Wi-Fi
Problem
Trouble connecting The password for the Wi-Fi network was entered incorrectly.
appliance and
• Delete your home Wi-Fi network and begin the connection process again.
smartphone to Wi-Fi
network Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
The appliance and the router are too far apart.
• If the appliance is too far from the router, the signal may be weak and the connection may
remain in tub. For best results, use citric acid powder (can be found in canning sections of
most grocery stores or online). Measure 3 tablespoons (40 g) of citric acid powder. Fill main
wash compartment with measured powder. If you cannot find citric acid powder, pour
approximately one cup (200 ml - 300 ml) of white vinegar into shallow bowl and place in
upper rack. Run Machine Clean (Download Cycle: P1) cycle. Do not use detergent.
numbers. (Do not use special characters.)
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
Possible Cause & Solution
Possible Cause & Solution