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Fault
"E:30/-20"
The appliance is not
working.
The programme does
not start.
Cause and troubleshooting
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 54
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 33
▶
is activated.
Check whether
▶
→ "Buttons", Page 24
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump for the intelligent dosing system is blocked.
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer", Page 37
Switch the appliance on.
3.
.
is activated.
Troubleshooting en
45
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