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ACiQ Ceiling Cassette Air Handler Owner’s Manual & Installation Manual ACiQ-09CC-HH-MB, ACiQ-12CC-HH-MB, ACiQ-18CC-HH-MB, ACiQ-24CC-HH-MB IMPORTANT NOTE: Read this manual carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference.
Table of Contents Safety Precautions ................04 Owner’s Manual Unit Specifications and Features ............07 Indoor unit display................................07 Remote Control..................................09 Operating Temperature..............................15 Other features ..................................16 Care and Maintenance ..............17 Troubleshooting ................19...
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Installation Manual Accessories ...................22 Installation Summary ................23 Unit Parts ....................24 Indoor Unit Installation ...............26 1. Select installation location..............................26 2. Hang indoor unit..................................28 3. Drill wall hole for connective piping..........................30 4. Connect drain hose...................................31 Outdoor Unit Installation................ 1. Select installation location..............................33 2.
Safety Precautions Read Safety Precautions Before Operation and Installation Incorrect installation due to ignoring instructions can cause serious damage or injury. The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION. CAUTION WARNING This symbol indicates the possibility of This symbol indicates the possibility property damage or serious consequences.
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CLEANING AND MAINTENANCE WARNINGS Turn o the device and disconnect the power before cleaning. Failure to do so can cause • electrical shock. Do not clean the air conditioner with excessive amounts of water. • Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents •...
WARNINGS FOR PRODUCT INSTALLATION 1. Installation must be performed by an authorized dealer or specialist. Defective installation can cause water leakage, electrical shock, or re. 2. Installation must be performed according to the installation instructions. Improper installation can cause water leakage, electrical shock, or re. (In North America,installation must be performed in accordance with the requirement of NEC and CEC by authorized personnel only.) 3.
Unit Specifications and Features Indoor unit display NOTE: Di erent models have di erent display panel. Not all the indicators describing below are available for the air conditioner you purchased. Please check the indoor display panel of the unit you purchased. Illustrations in this manual are for explanatory purposes.
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(A-3) Display panel Infrared Manual display receiver button Louver Air outlet Air inlet Operation Timer Alarm indicator indicator indicator PRE-DEF (pre-heating/defrost) indicator Display panel Electric heating indicator Alarm indicator ( some models) When wireless control LED display feature is activated ( some models) Timer PRE-DEF indicator...
REMOTE CONTROL Fig. 3 − Remote Controller FUNCTION BUTTONS Before you begin using your new air conditioner, make sure to familiarize yourself with the remote control. The following is a brief introduction to the remote control. ON/OFF Activate/Disable freeze Turns the unit on or off protection function MODE TEMP...
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Remote LCD Screen Indicators Transmission Indicator Lights up when the remote sends a signal to indoor unit ON/OFF display MODE display Appears when the unit is turned on, Displays the current and disappears when it is turned off mode, including: TIMER OFF display TIMER ON display AUTO...
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Remote Control Operation − Quick Start CAUTION NOTE: When transmitting a command from the remote control to the unit, be sure to point the control toward the right side of the EQUIPMENT DAMAGE HAZARD unit. The unit confirms receipt of a command by sounding an audible beep.
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REMOTE CONTROL FUNCTIONS Selecting the up−down airflow Louver Position To optimize comfort, the up−down aiflow louver operates in a Pressing the On/Off Button preset range as shown in the following figure. When the air conditioner is not in operation, the remote control displays the last set point and mode.
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Timer Function Timer ON and Timer OFF TIMER ON (to start the unit) and TIMER OFF (to stop the unit) can Use both functions to program the unit to turn on and shut off at be used separately or together. specified times.
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Self Clean Mode LED Light Press CLEAN to activate or deactivate the self−cleaning function. Under Press LED to turn the display light on and off. this function, the air conditioner automatically cleans and dries the Resetting the Remote Control evaporator. The cleaning cycle takes 16 minutes, after which the unit turns off automatically.
Operating temperature When your air conditioner is used outside of the following temperature ranges, certain safety protection features may activate and cause the unit to disable. Inverter Split Type FOR OUTDOOR UNITS COOL mode HEAT mode DRY mode WITH AUXILIARY 16°C - 32°C 0°C - 30°C 10°C - 32°C...
Other features Default Setting Refrigerant Leak Detection System (some models) When the air conditioner restarts after a power In the event of a refrigerant leak, the LED failure, it will default to the factory settings DISPLAY will display refrigerant leak error code (AUTO mode, AUTO fan, 24°C (76°F)).
Care and Maintenance Cleaning Your Indoor Unit If using water, the inlet side should face down and away from the water stream. BEFORE CLEANING OR MAINTENANCE ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY BEFORE CLEANING OR MAINTENANCE. If using a vacuum cleaner, the inlet side should CAUTION face the vacuum.
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Maintenance – Maintenance – Pre-Season Inspection Long Periods of Non-Use After long periods of non-use, or before periods If you plan not to use your air conditioner for an of frequent use, do the following: extended period of time, do the following: Check for damaged wires Clean all lters Turn on FAN function until...
Troubleshooting SAFETY PRECAUTIONS If any of the following conditions occurs, turn o your unit immediately! The power cord is damaged or abnormally warm • You smell a burning odor • The unit emits loud or abnormal sounds • A power fuse blows or the circuit breaker frequently trips •...
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Issue Possible Causes The outdoor unit The unit will make di erent sounds based on its current operating mode. makes noises Dust is emitted from The unit may accumulate dust during extended periods of non-use, which will be either the indoor or emitted when the unit is turned on.
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Problem Possible Causes Solution Wait for the power to be restored Power failure The power is turned o Turn on the power The fuse is burned out Replace the fuse The unit is not working Replace batteries Remote control batteries are dead The Unit’...
Accessories The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and re, or cause the equipment to fail. The items are not included with the air conditioner must be purchased separately.
Installation Summary Install the indoor unit Install the drainpipe Install the outdoor unit Evacuate the refrigeration Connect the wires Connect the refrigerant system pipes Install the front panel Perform a test run Page 23 ...
Unit Parts NOTE: The installation must be performed in accordance with the requirement of local and national standards. The installation may be slightly di erent in di erent areas. Air outlet Air inlet Front grille Display panel Remote controller Drain pipe Connecting pipe Air inlet Air outlet...
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Air outlet Air inlet Front grille Display panel Remote controller Drain pipe Connecting pipe Air inlet Air outlet Outdoor unit A Outdoor unit B NOTE ON ILLUSTRATIONS Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be slightly di erent.
Indoor Unit Installation Installation Instructions – Indoor unit NOTE: Panel installation should be performedafter piping and wiring have been completed. Step 1: Select installation location DO NOT install unit in the following Before installing the indoor unit, you must locations: choose an appropriate location.
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Distance from ceiling relative to height of indoor unit TYPE MODEL Length of A (mm/inch) Length of H (mm/inch) Length of B (mm/inch) 18-24 205/8 > 235/9.3 245/9.6 > 275/10.8 Super-Slim 880/34.5 205/8 > 235/9.3 models 30-48 245/9.6 > 275/10.8 48-60 287/11.3 >...
Step 2: Hang indoor unit 1. Use the included paper template to cut a rectangular hole in the ceiling, leaving at least 1m (39”) on all sides. The cut hole size should be 4cm(1.6”) larger than the boby size. Be sure to mark the areas where ceiling hook holes will be drilled. Drain hose side Refrigerant piping side Refrigerant piping side Drain hose side...
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5. Mount the indoor unit. You will need two people to lift and secure it. Insert suspension Refrigerant piping side Drain hose side bolts into the unit’ s hanging holes. Fasten them using the included washers and nuts. 770mm / 30.3” (Suspension bolt) 830mm / 32.7”(Body) 900mm / 35.4”(Ceiling opening) 950mm / 37.4”(Panel)
NOTE FOR NEW HOME INSTALLATION When installing the unit in a new home, the NOTE: The bottom of the unit should be ceiling hooks can be embedded in advance. 10-25mm(0.4-0.98”)higher than the ceiling Make sure that the hooks do not come loose board.
Indoor Drainpipe Installation CAUTION Install the drainpipe as illustrated in the following When drilling the wall hole, make sure to Figure. avoid wires, plumbing, and other sensitive Drain hose Wall Outdoor Indoor Insulation Drainpipe Metal clamp connecting port 1-1.5m (39-59”) ≈...
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NOTE ON DRAINPIPE INSTALLATION • When using an extended drainpipe, tighten 0-53cm (20.8”) the indoor connection with an additional protection tube to prevent it from pulling loose. The drainpipe should slope downward at a ≥10cm • (4”) gradient of at least 1/100 to prevent water from owing back into the air conditioner.
Outdoor Unit Installation Install the unit by following local codes and install unit in the following locations: DO NOT regulations , there may be di er slightly Near an obstacle that will block air inlets between di erent regions. and outlets Near a public street, crowded areas, or where noise from the unit will disturb others Near animals or plants that will be harmed...
Step 2: Install drain joint(Heat pump unit only) Step 3: Anchor outdoor unit Before bolting the outdoor unit in place, you must The outdoor unit can be anchored to the install the drain joint at the bottom of the unit. ground or to a wall-mounted bracket with Note that there are two di erent types of drain bolt(M10).
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Rows of series installation (unit: mm/inch) The relations between H, A and L are Outdoor Unit Dimensions Mounting Dimensions as follows. W x H x D Distance A Distance B 760x590x285 (29.9x23.2x11.2) 530 (20.85) 290 (11.4) 810x558x310 (31.9x22x12.2) 549 (21.6) 325 (12.8) 25 cm / 9.8”...
Refrigerant Piping Connection When connecting refrigerant piping, do not let substances or gases other than the speci ed refrigerant enter the unit. The presence of other gases or substances will lower the unit’ s capacity, and can cause abnormally high pressure in the refrigeration cycle. This can cause explosion and injury.
2. Using a reamer or deburring tool, remove Connection Instructions – all burrs from the cut section of the pipe. Refrigerant Piping Pipe Reamer CAUTION Point down The branching pipe must be installed • horizontally. An angle of more than 10° may cause malfunction.
PIPING EXTENSION BEYOND FLARE FORM CAUTION Pipe Tightening Flare dimension (A) Flare shape Ensure to wrap insulation around the piping. torque (Unit: mm/Inch) • gauge Direct contact with the bare piping may Min. Max. result in burns or frostbite. 18-20 N.m 90 °...
Installation Of The Throttle. Wiring (Some Models) BEFORE PERFORMING ANY ELECTRICAL WORK, READ THESE REGULATIONS 1. All wiring must comply with local and national electrical codes, regulations and must be installed by a licensed electrician. 2. All electrical connections must be made according to the Electrical Connection Diagram Throttle located on the panels of the indoor and outdoor...
Air switch Make sure that you do not cross your (purchased seperately) electrical wiring with your signal wiring. Air switch This may cause distortion and (purchased seperately) Indoor unit power wires interference. The unit must be connected to the Outdoor unit power wires main outlet.
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Minimum Cross-Sectional Area of Power and Signal Cables (For reference) Rated Current of Nominal Cross-Sectional Area (mm²) Appliance (A) 0.75 > 3 and ≤ 6 > 6 and ≤ 10 > 10 and ≤ 16 > 16 and ≤ 25 >...
3. Connect the power cable and indoor & outdoor Super-Slim models connection cable. Clamp down the cable with the cable clamp. Control box 4. The wire groups shall be bound with cable ties and xed on the right side plate after they are connected.
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CAUTION While connecting the wires, please strictly follow the wiring diagram. • The refrigerant circuit can become very hot. Keep the interconnection cable away from the • copper tube. 5. Clamp down the cable with the cable clamp.The cable must not be loose or pull on the u-lugs. 6.
Air Evacuation Close the Low Pressure side of the manifold Preparations and Precautions gauge, and turn o the vacuum pump. Air and foreign matter in the refrigerant circuit can Wait for 5 minutes, then check that there cause abnormal rises in pressure, which can damage has been no change in system pressure.
Note on Adding Refrigerant Some systems require additional charging depending on pipe lengths. The standard pipe length varies according to local regulations. For example, in North America, the standard pipe length is 7.5m (25’). In other areas, the standard pipe length is 5m (16‘). The refrigerant should be charged from the service port on the outdoor unit’...
Panel Installation Adjust the panel by turning it to the arrowed CAUTION direction so that the ceiling opening is completely covered. DO NOT place the panel facedown on the Latch floor, against a wall, or on uneven surfaces. Piping side Drain side Super-Slim models Step 1: Remove the front grille.
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Water condensation Decoration panel CAUTION Failure to tighten screws can cause water Screws (M5) leakage. (supplied with the panel) Loosen upper nut After installing the decoration panel, ensure that there is no space between the unit body and decoration panel. Otherwise air may leak through the gap and cause dewdrop.
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Step 3: Install the panel Step 5: Fasten the control box lid with 2 screws . Align the front panel to the main body, taking into account the position of the piping and drain sides. Hang the four latches of the decorative panel to the hooks of the indoor unit.
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NOTE: If the height of the indoor unit needs Hang the intake grille on the panel, and then to be adjusted, you can do so through the connect the lead connectors of the louver motor and the control box on the panel to the openings at the panel’...
Test Run f. Check to see that the drainage system is Before Test Run unimpeded and draining smoothly. A test run must be performed after the entire g. Ensure there is no vibration or abnormal system has been completely installed. Confirm noise during operation.
Packing and unpacking the unit Instructions for packing unpacking the unit: Unpacking: Indoor unit: 1.Cut the packing belt. 2. Unpack the package. 3. Take out the packing cushion and packing support. 4. Remove the packing lm. 5. Take out the accessories. 6.
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The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details. Any updates to the manual will be uploaded to the service website, please check for the latest version. QS002UI-Q4 16122500000728 20220310...
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