Requesting Assistance Or Service In U.s.a; For Further Assistance; Requesting Assistance Or Service In Canada - KitchenAid KPEC992M Installation Instructions And Use And Care Manual

Requesting Assistance or Service in U.S.A.

Call the KitchenAid Customer Interaction
Center toll-free at 1-800-422-1230. Our consultants
are available to assist you.
When calling: Please know the pur-
chase date, and the complete model
and serial number of your appliance
This information will help us better
respond to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line
of appliances
•
Installation information
If you need replacement parts
If you need to order replacement parts, we
recommend that you only use factory-authorized
parts. These parts will fit right and work right, because
they are made to the same exacting specifications
used to build every new KitchenAid appliance.
To locate factory-authorized parts in your area, call
our Customer Interaction Center telephone number,
your nearest authorized service center, or Factory
Service at 1-800-442-1111.

Requesting Assistance or Service in Canada

1. If you need assistance✝...
Contact the dealer from whom you
purchased your appliance, or call the
KitchenAid Canada Customer
Interaction Center toll-free,
8:30 a.m. – 6 p.m. (EST),
at 1-800-422-1230.
2. If you need service ✝ ...
Contact your nearest KitchenAid Canada Appli-
ance Service branch or authorized servicing outlet
to service your appliance. (See list at right.)
Make sure the service company you contact is
authorized to service your appliance during the
warranty period.

For further assistance

If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
436000497/9763391
© 2005 KitchenAid
® Registered trademark/™ trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada
•
Use and maintenance procedures
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
KitchenAid designated service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United States.
To locate the designated KitchenAid service
company in your area, you can also look in your
telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
✝When asking for assistance or service, please provide
a detailed description of the problem, your appliance's
complete model and serial numbers, and the purchase
date. This information will help us respond properly to
your request.
Direct service branches:
BRITISH COLUMBIA
ALBERTA
ONTARIO Ottawa area
(except 807 area code) Outside the Ottawa area
MANITOBA, SASKATCHEWAN
and 807 area code in ONTARIO
QUEBEC Montreal (except South Shore) 1-800-361-3032
South Shore Montreal
Quebec City
Sherbrooke
ATLANTIC PROVINCES
Please include a daytime phone number in your
correspondence.
1-800-665-6788
1-800-661-6291
1-800-267-3456
1-800-807-6777
1-800-665-1683
1-800-361-0950
1-800-463-1523
1-800-567-6966
1-800-565-1598
Printed in Italy
10/2005