Shared Perc 8 Card Boots Into Safe Mode - Dell PowerEdge VRTX Upgrade

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2. Ensure that all the disks are present in the enclosure.
3. Turn on the system, and log in to Chassis Management Controller.
4. Use the CMC to import or clear the foreign configuration that is detected.
Note: For information about importing or clearing foreign configuration, see the Dell Chassis
Management Controller for Dell PowerEdge VRTX User's Guide at Dell.com/poweredgemanuals.
If the virtual disk is redundant and transitioned to Degraded state before going Offline, a rebuild operation
starts automatically after the configuration is imported. If the virtual disk has gone directly to the Offline
state due to a cable pull or power loss situation, the virtual disk is imported to its Optimal state without a
rebuild.
4.5

Shared PERC 8 card boots into safe mode

In the event of some failure conditions encountered at boot, Shared PERC 8 boots with restricted
capability in safe mode without user intervention. In such a condition, Shared PERC 8 reports all
configured disk drives as Foreign to the management application. The Dell Chassis Management
Controller (CMC) displays events generated by the Shared PERC 8 card indicating the reason for booting
into safe mode.
The following table details the conditions and the corresponding event notifications that are reported to
the CMC.
Category
Pinned
Cache
SAS
Discovery
Controller
is in safe
mode
event
26
Upgrading PowerEdge VRTX to Support Shared Storage Expansion
Event Reported to the CMC
Controller cache pinned for
missing or offline VDs: %s
Controller booted to safe
mode due to critical errors
Critical Error during boot
- On-board expander FW or
mfg image is corrupted -
reflash image
Critical Error during boot
- NVDATA image is invalid -
reflash NVDATA image
RAID Controller in Chassis
Slot X has entered safe
mode with limited
functionality due to
Controller booted to safe
Failure Description
The Shared PERC 8 card
preserves dirty cache for
a virtual disk that was
transitioned to offline or
deleted due to missing
physical disks.
This issue occurs if
expanders are not
detected.
The NVData image is
invalid.
A controller will enter
safe mode for the
following reasons:
1.
Incorrect cable
configurations
Corrective Action
You can restore the preserved
cache to the virtual disk once
the original drives are re-
inserted and the foreign
configuration is imported.
Reseat the expanders and
connect the cables.
Contact Dell Technical
Support. For more
information, see
Getting
To connect the cable
correctly, see
Cable
PowerVault MD1200 or
MD1220 storage
enclosures.
Help.

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