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Quick-Start Guide

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Summary of Contents for GreatCall splash with 5STAR

  • Page 1 Quick-Start Guide...
  • Page 2 Quick-Start Guide and within the User Guide. The following steps will guide you through activating your Splash. If you purchased your Splash directly from GreatCall over the phone or online at www.greatcall.com you can skip to Step...
  • Page 3 Gather the required information. Home and billing address Phone number Email address Credit or debit card information Emergency contact details The Splash Serial Number Remove the “DO NOT POWER ON BEFORE ACTIVATING” sticker from the back of the device to reveal the Serial Number.
  • Page 4 Go online or call to set up your account. If you do not have a GreatCall account, follow the instructions online at www.greatcall.com/Activate. - OR - If this is a replacement, upgrade or add-on Splash device, call us at 1-800-675-0158.
  • Page 5 Turn on the Splash to activate. When instructed either online or on the phone, press the Power Button. You will hear “Setting up device, please wait” followed by “Welcome to 5Star” within a few minutes. You will receive a phone call on your Splash confirming activation.
  • Page 6 Using the Splash Calling 5Star for help in any situation: Press and release the Call Button. You will hear “Calling 5Star.” Calling 9-1-1 in case of a critical emergency: Press and hold the Call Button until you hear “Calling 9-1-1 Now”, then release. To end any active call: Press and release the Call Button.
  • Page 7 Charging the Splash 1. Plug the small end of the Power Cord into the Charging Cradle. 2. Plug the other end of the Power Cord into a wall outlet. 3. Place the Splash into the Charging Cradle. You will hear a tone and the Battery Indicator will begin flashing green.
  • Page 8 The Splash Status Indicators Color Meaning Solid Green Fully charged Flashing Green Charging Flashing Red Battery is low Does not require charging or device is off Color Meaning Flashing Green Good wireless coverage Flashing Red No wireless coverage...
  • Page 9 The Splash Battery Indicator Microphone Accessory Slot Power Button (side) Call Button Serial Service Number Indicator Speaker FRONT BACK...
  • Page 10 Or write us at: GreatCall Customer Service P.O. Box 4428 Carlsbad, CA 92018 GreatCall , PEOPLE YOU CAN COUNT ON and 5Star™ are trademarks of GreatCall, Inc. registered ® ® 5STAR-G2-QSGV2 and/or pending in the United States and other countries. Copyright ©2014, GreatCall, Inc.