Medisoft 800 Series Service Manual And Troubleshooting Manual

Medisoft 800 Series Service Manual And Troubleshooting Manual

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Series 800 Treadmills
Service Manual
and
troubleshooting guide
870 A/S/C Model
REV. 1/01.07-2019

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Summary of Contents for Medisoft 800 Series

  • Page 1 Series 800 Treadmills Service Manual troubleshooting guide 870 A/S/C Model REV. 1/01.07-2019...
  • Page 2 Service Manual 800 series Rev. 1/01.07.2019 The information contained in this manual is strictly private and property of Medisoft Ram Italia srl. This document can not be copied, photocopied, reproduced entirely or in part without previous written consents from Medisoft Ram Italia srl Valid as of 27 July, 2017 Medisoft RAM Italia S.r.l.
  • Page 3: Table Of Contents

    5.10 - Check emergency buttons ....................25 5.11 - Test switch on ........................25 5.12 - Check filter board ........................ 26 5.13 – Contactor test ........................26 5.14 - Test alimentation coil contactor ................... 27 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 4 8 - Setting RS232 command execution in MPH or Km / h ............55 9 - List of the most important replacement parts ..............56 10 - Electric wiring diagram ....................... 61 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 5: Introduction

    It refers principally to the troubleshooting of the 800 series. WARNING: Before resolving any treadmill breakdowns one must check that the connector located at the base of the right handle has been correctly screwed in during the installation phase.
  • Page 6: System Breakdowns And Diagnostic Procedures

    Possible breakdown factors: 1. Transmission of the command from the PC to the treadmill 2. Fuse on filter board and control board 3. End run micro-switches 4. Power board 5. Elevation motor Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 7: Flow Chart For The Diagnosis Of Inclination Subsystem

    OK 3.13 Test of 0% limit switch not OK 3.14 Substitution of the control board not OK 3.15 Substitution of the elevation motor not OK Send the treadmill to the manufacturer Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 8: Transmission Check

    • Screwdriver Essential replacement parts: • RS232 serial cable This very simple procedure requires removal of the RS232 cable disconnecting the cable from the ports and then substituting it with a new cable. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 9: Inclination Check

    The “Serial tester” device is also provided with an RS232 plug for the connection to the treadmill. When one presses the Start/Stop, Up or Down buttons, the serial tester sends the corresponding command to the treadmill. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 10: Removal Of Hood

    Attach the hook to the safety restraint (Fig.1-4), switch ON the treadmill by main switch and verify visually that the light-emitting diodes DL1, DL2 and DL3 on the control board are lit (Fig.2-3). If these diodes are lit, the test is OK, otherwise it is not OK. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 11: Filter Board And Control Board Fuses Check

    Remove the fuses one at a time F1 (1A) and F2 (6.3 A) of the control board (Fig. 7) and with the multi meter check if it's good If the fuses are good, the test is OK, otherwise it is not OK. Fig. 4 Fig. 5 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 12: Test Control Boardand Elevation Motor

    If the treadmill start immediately the test is OK. If the test is OK, restore connections J8 (remove the bridge and reconnect the wires) and J7 (reverse wires to restore the correct polarity), leaving the carpet about halfway elevation. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 13: Test Limit Switch

    NOTE: The operation of the switches will be highlighted during the normal operation of the treadmill by LEDs DL3 and DL4 (Fig. 10), who not lit after their activation (LED DL4 will go off when the treadmill is at 0% elevation) (Fig. 11). Fig.10 Fig.11 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 14: Test Of 0% Limit Switch

    Remove the cover of the control board situated below the elevation motor, with 5,5mm wrench. Disconnect all the connectors, pulling them upward. With the 5 mm wrench, unscrew the small fixing columns and substitute the board. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 15: Inclination Actuator Screw Lubrication

    Grease the screw and finally proceed with mounting and fixing the actuator at the cart. (Fig.17). During this operation pay attention at the correct position of the limit switch 25%. Fig.13 Fig.14 Fig.15 Fig.16 Fig.17 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 16: Substitution Of Elevation Motor

    After this operation, we can remove the screw fixing in the upper support to replace the actuator(Fig.19). Fig.18 Fig.19 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 17: Diagnosis Of Velocity Subsystem

    Possible factors of malfunction: 1. Transmission of the command from the PC to the treadmill 2. Inverter 3. Control board fuse 4. Control board 5. Velocity motor Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 18: Flow Chart For The Diagnosis Of Velocity Subsystem

    OK 4.8 Substitution of the inverter 4.2 Velocity check not OK 4.9 Substitution of the velocity motor Stop 4.2 Velocity test not OK Stop Send the treadmill to the manufacturer Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 19: Velocity Check

    If the display is lit, but not flashes, switch OFF the main switch, wait 30 seconds and restart. If the display is illuminated and the light of the "STOP" button flashes the test is OK, otherwise it is not OK. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 20: Control Board Fuse Check

    Remove the fuse F1 (1A) from the control board (Fig. 22) and check if it's good. If the fuse is good, the test is OK, otherwise it is not OK. Fig.21 Fig.22 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 21: Test Signal Control Inverter

    Remove the cover of the control board situated below the elevation motor, with 5,5mm wrench. Disconnect all the connectors, pulling them upward. With the 5 mm wrench, unscrew the small fixing columns and substitute the board. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 22: Test Alimentation Inverter

    L1 and L2, command AVI and GND). Inverter OMRON: Bridge between S1and SC, velocity motor T1 T2 T3, feeding L1 and L2, remote cable AC(brown) and A1(white), fan cable MA and MC (Fig. 26). Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 23: Substitution Of Velocity Motor

    Substitute the velocity motor with a new one Recover the four insulators, the washers and the nuts from the motor you’ve just substituted Use these materials to position the new motor on the motor box. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 24: Diagnosis Of Power Subsystem

    The following is a list of possible malfunctions of the power subsystem 1. Power cable 2. Main switch 3. Warning light 4. Connecting cable between components 5. Filter board 6. Contactor 7. Safety switch 8. Cable or button, emergency stop switches Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 25: Flow Chart For Power Subsystem Diagnosis

    5.19 Test output J9 Replacement coil contactor connector contactor Send the treadmill Not OK to the manufacturer 5.16 Test alimentation 5.18 Check fuses control board control board Not OK 5.17 Trasformer replacement Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 26: Warning Light Check

    Using a multi meter verify the presence of a tension (230 V ac) on the input terminals 1 and 3 of the main switch(Fig.27). If there is not tension, you have to change the power cord. Fig.27 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 27: Power Cord Substitution

    Turn on the switch and with the multi meter, check for voltage (230 V AC) on the terminals 2 and 4 (Fig. 28). If the output voltage of the main switch is not present the test is not OK, so must be replaced. Fig.28 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 28: Replacement Main Switch

    3) Activate the power switch to ON WARNING: From this moment on, the machine is under tension, and you are advised to be extremely careful in order to avoid accidental contact with the parts under tension Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 29: Check Emergency Buttons

    • the security switch is blocked in the close position • the stop buttons are NOT pressed Verifying that the inverter display panel it's lit. If the inverter display panel is lit, the check is OK, otherwise NOT OK. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 30: Check Filter Board

    Measure the voltage between terminals 1 and 3(Fig. 33) must be 230VAC. If there is tension between the terminals 1 and 3 the test is OK, otherwise is NOT OK. Fig.32 Fig.33 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 31: Test Alimentation Coil Contactor

    0 - 21 - 28 and 13 - 0 - 13 Vac (Fig.34). NOTE: If the light-emitting diodes DL1, DL2 and DL3 and DL4 are lit, it means that it is properly powered and you can skip steps 5:17 / 5:18 / 5:20 Fig.34 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 32: Trasformer Replacement

    With the multi meter check the continuity of the fuse F1 on the control board. If the fuse is broken, must be replaced. WARNING: the cause of this failure may be due to short circuit between wires of the emergency buttons, must be checked. Fig.35 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 33: Test Output J9 Connector

    The lack of continuity can be caused by the pressure of an emergency button, a bad connection of AMP connector inside the handlebars or the breaking of the wires inside the handlebars. NOTE: Pressing and releasing the emergency buttons take away or give power to the control board. Fig.36 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 34: Security Switch Test

    Lift the lid interlock terminal cover from the safety switch (Fig.37) and with the multi meter check the correct operation of the terminals at the ends (NA). Pressing the rotary switch auction, must be continuity between the terminals, otherwise the switch is damaged and must be replaced. Fig.37 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 35: Diagnosis Of Gliding Subsystem

    Possible malfunction factors: 1. Drive belt 2. Running belt 3. Insufficient cleaning and lubrication of the running belt 4. Insufficient cleaning and lubrication of the deck 5. Rollers and bearings Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 36: Flow Chart For Gliding Subsystem Diagnosis

    6.17 Wear test drive belt Suggest to replace the non OK gliding sistem 6.18 Replacement drive belt Replace gliding sistem 6.19 Restoring of the gliding sistem 6.7 Replacement of the gliding sistem Start B Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 37 6.4 Gliding system check not OK 6.2 Tautness check of d.b. not OK 6.3 Tautening of the drive belt 6.5 Tuatness check of r.b. not OK 6.6 Tautening of the running belt Stop Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 38: Tautness Check Of Drive Belt

    If the running don’t move but the flywheel, the belt, the roller are moving during this operation it must tense the running belt. If all the components listed above are running at the same time then the test is OK.. Fig.38 Fig.39 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 39: Tautening Of Drive Belt

    If these conditions regularly runs the carpet (no cracks), while the operator walks on the tape, the test is OK. Otherwise, if the running belt is blocked or not flowing properly, the test is not OK. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 40: Tautness Check Of Running Belt

    During this operation check that the belt remains centred between the wheels of directionality placed under the frame. Is important to know that the tape moves in the opposite direction to the bolt we're screwing Fig.41 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 41: Replacement Of Gliding System

    Lift the back of the treadmill and place under the right foot a thickness of 3 or 4 cm (Fig.46). With the 4mm Allen key and the 13mm fixed key, remove the handlebar left rear side. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 42 At this point it is necessary to put in rotate the running belt to adjust the trim of the same horizontal. To rotate the tape is necessary to work at hood open and the machine is working. To apply the voltage, do the following in sequence: Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 43 Once you have the belt alignment is necessary to tighten the screws that secure the front roller and the rear roller to the frame Fig.42 Fig.43 Fig.44 Fig.45 Fig.46 Fig.47 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 44: Disassembling The Gliding Subsystem

    (Fig. 44 - 45 ). Lift the rear of the treadmill and put under the foot right-thick 3 or 4 cm (Fig. 47). Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 45: Replacing Of Running Belt

    This operation will be repeated until all the old waxy material is removed. For a better cleaning result, it is advisable to use a vacuum cleaner or compressor to effectively remove dust from the machine that you have created with this process. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 46: Lubrication Of Deck

    Always with the iron wax, melt and spread evenly the wax until the wood has absorbed all the wax it needs (Fig. 50). This operation will be completed when a thin paraffin surface is created, indicating the full absorption of the wax. Fig.49 Fig.50 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 47: Clean Of Rollers And Control Of Bearings

    6.16 - Replacement of drive belt Essential replacement parts • Drive belt Poly V Detach the drive belt completely from the motor pulleys as well and replace it with a new belt. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 48: Restoring The Gliding Subsystem

    7 mm (the original measure 1000, the final measure 1007). At this point it is necessary to put in rotate the running belt to adjust the trim of the same horizontal. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 49 Once you have the belt alignment is necessary to tighten the screws that secure the front roller and the rear roller to the frame Reposition the side plates and fix them to the wooden deck with the previously removed screws. Put the plastic screw caps back. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 50: Maintenance Planning - Critical Parts

    Group replacement front roller 800072-RIC (870S) 800074-RIC (870C) 800080-RIC (870A) Group replacement rear roller 800082-RIC (870S) 800084-RIC (870C) 800162 (870A) Wood base treated 800164 (870S) 800166 (870C) 800140 (870A) Running belt 800142 (870S) 800144 (870C) Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 51: Annex A Transmission Protocol Technical Specifications

    • Firmware release request / Firmware release response When a command is sent to the serial port, the Controller decodes and executes it. Then the Controller transmits via the serial port the corresponding acknowledgement. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 52 Sets the patient weight to the next 4 bytes of ASCII Data Auto Stop Sets speed and elevation to minimum and stop the belt Auto Cool Down Sets speed and elevation to minimum Reset TADF (Transmit Acknowledge Data Flag) See Note 3. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 53 Ack. Reset Ack. Set Patient Weight Ack. Auto Stop Ack. Auto Cool Down Ack. Reset TADF Input command data out of range (Note 4) Illegal command or command not recognized (Note 5) Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 54 Current actual elevation transmission Current set speed or stage speed transmission Current set elevation or stage elevation transmission Current total time transmission Current distance transmission Current weight transmission Current Total VO2 transmission Current Mets transmission Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 55 Current weight followed by four bytes of ASCII data Current total VO2 followed by four bytes of ASCII data Current Mets followed by four bytes of ASCII data Status Request not recognized Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 56 (0000 means english system – 0001 means metric system) Firmware release request ASCII Characters Description WG0A Ask for firmware release Firmware release response ASCII Characters Description Firmware release, followed by 4 bytes of ASCII Data (ex. 0015 = release 1.5) Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 57 • Byte 1: Tens • Byte 2: Units • Byte 3: Tenths • Byte 4: Hundredths Weight • Byte 1: Thousands • Byte 2: Hundreds • Byte 3: Tens • Byte 4: Units Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 58 The data received to the next 4 bytes with reference to these values are checked so that they have not to exceed the stored data. In the case that these values are not within the correct values, they are not accepted and the correspondent command is not executed. Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 59: Setting Rs232 Command Execution In Mph Or Km / H

    Mounting the bridge at the pin "JP1", the treadmill is running properly configured serial commands in km / h (Fig. 51) Fig. 51 Excluding the bridge at the pin "JP1", the treadmill is running correctly configured in the serial commands MPH (Fig. 52) Fig. 52 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 60: List Of The Most Important Replacement Parts

    Service Manual 800 series Rev. 1/01.07.2019 9 - List of the most important replacement parts The following list of codes can be used to request at Medisoft Ram Italy srl the corresponding parts. Code Description Position 800022 Miniskirt 870S 800024...
  • Page 61 Tilt actuator 870S/C 800460 Micro switch 800470 A Control board 870A 800470 S Control board 870S 800470 C Control board 870C 800480 Gas spring 870C 800480/S Gas spring 870S 800486 Gas spring 870A Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 62 Group replacement left handrail 870S 870557/2-RIC Group replacement left handrail 870C 870558-RIC Group replacement front simple tubolar 870A 870632-RIC Group replacement right angolar joint cover 870633-RIC group replacement left angolar joint cover Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 63 Service Manual 800 series Rev. 1/01.07.2019 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 64 Service Manual 800 series Rev. 1/01.07.2019 Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 65: Electric Wiring Diagram

    Service Manual 800 series Rev. 1/01.07.2019 10 - Electric wiring diagram Medisoft RAM Italia S.r.l. - All rights reserved...
  • Page 66 Service Manual 800 series Rev. 1/01.07.2019 MEDISOFT RAM ITALIA SRL VIA GERMANIA 14 35127 PADOVA – ITALIA TEL. + 39 049 870 33 55 FAX. +39 049 870 33 88 Email: info@medisoft-ram.it Medisoft RAM Italia S.r.l. - All rights reserved...

This manual is also suitable for:

870 a870 s870 c

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